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“Great location, small room”

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Emeraude Hotel Plaza Etoile
Ranked #583 of 1,797 Hotels in Paris
Certificate of Excellence
Paris
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, small room”
Reviewed August 17, 2013

Very clean hotel in a fantastic position. Room was very small, but adequate for the amount of time spent in it. Only problems were, hair dryer in bathroom only had a cold setting so hair took ages to dry and there was no mirror anywhere near the dressing table, also beds a bit hard so didn't sleep very well.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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    37
    13
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
New York City, New York
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 16, 2013

We recently stayed here for the second time. This hotel is tiny and the rooms are small. You cannot beat the location as you can walk to the Arc DeTriomphe and the Champs Elysee. Very close to the metro station, which can take you to anywhere in Paris. Rooms are tiny but comfortable. Anything you can possibly need is nearby: restaurants, ATMS, bars, cafes etc. Staff is very helpful in arranging taxis if you need them. If all you need is a clean place to crash for the night to recharge your batteries for another day of seeing Paris, this place will suit you well and won't hurt your budget. I would stay here again if in Paris.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbrad82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2013 via mobile

The hotel is close to turist attractions with easy access by metro. Renovated rooms but very small. Air-conditioning cannot be controlled at the room.
Good for a short stay.
Servic was very attentive and supportive.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JADORON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

We stayed 2 nights with my 2 children (9 & 6) and stayed in a deluxe room on the 4th floor. Even with the sofa bed down the room felt spacious. The air conditioning was much needed as it was a very steamy 32 degrees. The view was a bonus as the Arc de Triomphe and the top of the Eiffel Tower were both visible from our room. The staff were helpful and the room was very clean and looked recently renovated. Free Wifi worked well, although it did seem to log you out when the device wasn't being used. Downsides, not really anything worth moaning about, the breakfast room is very small, some people had to wait 2 or 3 minutes for a table but the offering was exactly what we need - cereals, pastries and the most delicious freshly squeezed orange and grapefruit juices! Our room was not ready at time of check in but they kindly stored our luggage. I can't really give a rating for value as we booked this hotel with our Avios points.

Room Tip: The family rooms appear to be the deluxe rooms and have the best position at the front of the hotel.
See more room tips
  • Stayed July 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 24, 2013 via mobile

We had one of the corner rooms on the rue de wagram and i can recommend it for a family of four. Well insulated windows meant that we were mot disturbed by the traffic at all. The aircon was a godsend in the 31 degree heat. A very pleasant stay with helpful staff that were able to give us a late checkout as well. Very satisfied.

Helpful?
Thank biezmez
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013

We stayed four nights at Hotel Plaza Etoile (two on each end of a trip to Bayeux) at the end of June. We were booked in a spacious corner room (fifth or sixth floor) with large window overlooking the Arc de Triomphe so didn't have the room size issues mentioned by other visitors. View was incredible. We also had hot and cold beverage and food options in the breakfast room and there were more than three tables so they must have made some changes since some of the other reviews were written. You can walk (our favorite mode of transport!) anywhere from this hotel and the staff was extremely friendly and always helpful.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 22, 2013

A brilliant position, right in the centre of tourist land. The hotel is beautifully decorated; however, the rooms are the tiniest I have ever seen, even by Paris standards (we all know that hotel rooms in Paris are tiny). The double occupancy room consists of a double bed, unlike competitors where there is at least a queen sized bed.
I was also taken aback by the fact that there was no-one in reception when we arrived, and we were left waiting in reception with no assistance for over 10 minutes.
The room was also noisy.
The bathroom to our bedroom had not been properly cleaned- there was a used contact lens package on the floor; The breakfast room staff were not at all friendly, and there was no cutlery ready at the table. When I asked, I was told "you must wait!".
Our room was not properly cleaned while we were out, although I do sympathise with cleaning staff. It would be very difficult to clean such a small room which is completely filled with furniture.
Overall, there is better value in Paris, most notably renting apartments which we will go back t doing in future.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank deniswarrentangney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cechard, Directeur général at Emeraude Hotel Plaza Etoile, responded to this review, June 25, 2013
Dear Sir,

Thank you for taking the time to share your valuable feedback regarding the situation and the decoration of the hotel.

I'm very concerned that your experience did not live up to your expectations and I can assure you that the lapses you encountered on this occasion are not indicative of our usual exemplary standards.

I would very much like to discuss this with you further and would appreciate if you could contact me directly at your best convenience.

Sincere regards,

Caroline ECHARD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emeraude Hotel Plaza Etoile

Property: Emeraude Hotel Plaza Etoile
Address: 21 avenue de Wagram | 17 Arr., 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#231 Family Hotel in Paris
#378 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Emeraude Hotel Plaza Etoile 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Hotel Plaza Etoile and its 33 rooms welcomes you in a warm atmosphere combining a chic and modern design. The hotel is located only few minutes away from the Arc de Triomphe, Champs Elysees, Porte Maillot Congress Center.Tips : Some rooms overlook on Arc de Triomphe and Tour Eiffel. Feel free to contact the hote to book one of these rooms. ... more   less 
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Also Known As:
Emeraude Hotel Paris

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