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“A very charming hotel” 5 of 5 bubbles
Review of Mercure Paris Champs Elysees

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Mercure Paris Champs Elysees
Ranked #1,289 of 1,794 Hotels in Paris
Paris, France
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“A very charming hotel”
5 of 5 bubbles Reviewed April 9, 2013

Conveniently located close to the Champs Elysee (5 min walk), this hotel will pleased travelers looking for something else than having a standard room in a high rise building. A lots of charm, with the internal patio being perfect for a drink or breakfast. And off season, prices are very reasonable - for Paris of course. The rooms are nicely decorated in a typical Parisian style, even if their size is not really large, consequences of having an hotel in an old building. Same for the bathroom. Best is to ask for a room on the upper floors, and with a view on the patio... Staff is polite and helpful. Overall a very nice experience, in particular for the one looking for a couple escapade in Paris...

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Arnime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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495 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Scotland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

Enjoyed our 3 night stay in this very pleasant boutique hotel. Staff were very welcoming and helpful throughout our visit. Easy walking distance to all the main sites and with plenty restaurants nearby.
The hotel is well decorated and furnished however the downside is that there is very little movement space in the rooms.
Would certainly consider using this hotel again.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Smudgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christophe p, Directeur at Mercure Paris Champs Elysees, responded to this review, September 19, 2013
Dear Customer,

I want to thank you for choosing our hotel and for sharing your thoughts on Tripadvisor.

I am delighted to read that you enjoyed our site and our service.Your comment has been brought to the attention of all staff.

I hope we have the pleasure of welcoming you again soon.

Christophe PIAT
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 4, 2013

Most courteous and attentive staff. A must-stay hotel for business travellers. Great location, within walking distance of many restaurants and tourist attraction.
Hotel is very clean, bed is extremely comfortable and bathroom is spacious and well laid out.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RVC1260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jérôme G, Directeur général at Mercure Paris Champs Elysees, responded to this review, February 8, 2013
Dear customer
Thank you for posting this very positive and detailed feed back about our hotel.

We are glad you enjoyed the comfort of your bedroom after this long period of refurbishment we had during the last 6 months.
I'll advise my team about the quality of services you've felt and hope to welcome you in the close future.

Please accept our seasons greetings
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed January 20, 2013

Set in a small side street. Hotel is small. Restaurant was closed for renovation. Friendly reception. Room I had was through small court yard and up three flights of stairs. Full of character - I liked it but was glad not carrying heavy luggage. Room was compact - upstairs section for double bed area; small sitting area, desk and bathroom downstairs. Wifi worked and the "all included" no exta charge mini bar a nice touch. Paris is expensive and this no exception. However when compared to several other bigger hotels I have stayed at in Paris, this is better value and I probbaly would stay here again.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank DCBLEGAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, United Kingdom
1 review
2 of 5 bubbles Reviewed December 12, 2012

This hotel is a waste of money, paying 200 euros per night you expect to get basic amenities ! I had to ask for an iron at least 6 times before getting it, it took the hotel 2 days to bring to my room, and then they asked for it back within the hour. MOST of the staff were quite rude, there was one helpful receptionist but besides her they were very unhelpful, I was woken up in the mornings because of noise - the hotel inform you of the renovation but not that it will wake u up every morning. The safe in the room was so small I couldn't even put my laptop in it and I couldn't see the gardens because of renovation - I chose Mercure because I know their hotels are off a high standard but this one was very disappointing!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ZMirM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHAMPSELY, Directeur général at Mercure Paris Champs Elysees, responded to this review, December 17, 2012
Dear Guest,
I would like to apologize for your stay wich was not at your expectation.
Be assured that your remarks on your perception of staff behaviour has been passed on our Front Office Manager in order to take the necessary correctives measures.
The complimentary services is provided for guest on request and availability.
At the present time the situation is exceptionnal with the renovation of the lobby and breakfast room, it is for more safety, comfort and service in future.
We hope to welcome you another time after the inauguration in february in order to earn your trust for your next stay.
I am still remaining at your disposal for any details comment.

Sincerely Yours
Barbara IVOL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Paris hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 23, 2012

We were quitely disapointed with this hotel with poor services but enough for one night....no more.
Room was TOO SMALL for the price paid and what we expect!
Nevertheless, the location was excellent, the room clean and nicely decorated and the staff were pleasant and very helpful.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
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      Service
Helpful?
1 Thank psheperd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Champs Elysees

Property: Mercure Paris Champs Elysees
Address: 51 rue Lauriston, 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees , Passy
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#465 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Champs Elysees 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mercure Paris Champs Elysees Hotel Paris
Best Western Paris
Best Western Champs Elysees
Paris Best Western

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