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“Who needs an alarm clock in this hotel...”

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Mercure Paris 19 Philharmonie La Villette Hotel
Ranked #1,031 of 1,800 Hotels in Paris
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Who needs an alarm clock in this hotel...”
Reviewed April 2, 2013 via mobile

... If they wake you up early in the morning with the sound of a drilling machine and a hammer, they have really no respect to the guest.
The (paper) walls of the (no very clean) bathroom were already falling, I hope they fix them soon (they have obviously equipment to repair things) or maybe you won' t find walls any more next time!
The floor (carpet)is so dirty that you have the feeling you will get some diseases if you step with bare feet.
The good point is that our room was big, with a space for a small couch, and the location; although is far away from the city center, there is a metro station at the hotel door.

  • Stayed March 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank German1Traveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, July 29, 2013
thank you for your comment. I wanted to assure you of our commitment and I regret not being able to offer you another room.
Do not hesitate to visit us, we are here to help you and satisfy you ... We are currently undergoing renovations to never offer you old rooms.
I wish you a beautiful stay at Mercure
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717 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Turkish first
  • Any
English first
London, United Kingdom
1 review
Reviewed March 26, 2013

Recently stayed here for 3 nights on a business trip. The rooms are spacious, well equipped and comfortable. Downside is that there is no air conditonning so it gets very hot at night for sleeping. It is possible to open the windows for fresh air, although the noise from the nearby highway is quite disturbing.

The hotel is well located next to a metro stop, so good access into central Paris. Tried the hotel restaurant one night and the food was good, although I didn't try the breakfast. Also plenty of fast food options nearby (McDs, Subway, etc). The mini-gym consists of 3 machines and weights, and there is also a sauna.

Overall was happy with the service, although additional food and drinks had been added to my room bill at the end of the stay which did not belong to me. Always worth checking through all items on the bill!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com

Helpful?
Thank 444Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, August 1, 2013
Google Translation
Bonjour Madame,

Merci d'avoir pris le temps de laisser un commentaire sur notre établissement. Je prie d'accepter nos excuses si une erreur a été faites sur le posting du restaurant. Nous sommes toutefois ravie de lire que vous avez appréciez votre séjour.
Nous vous souhaitons encore beaucoup de nuits chez Mercure
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Ashbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2013

There are more interesting places to stay in Paris, but if you have to be in La Villette - for me it was a business-dictated location - this isn't bad. The staff were friendly and efficient, and my bed was very comfortable. I'd have liked a better sited telephone and electric sockets and internet access was variable, so if these are important think twice. The location is good, with a nice selection of reasonable restaurants within a few minute's walk.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Tony_Frisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, July 29, 2013
thank you for your comment.


I hope nevertheless that you will renew your confidence in Mercury

I wish you a beautiful stay at Mercure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level 6 Contributor
193 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 5, 2013

It's a very basic hotel, nothing fancy, they use paper cups in room and plastic cups in bathroom.Carpet is a bit dirty, kinda like a motel. Reception staffs are nice and helpful.

Gym is very small and I didn't see pool. There are supermarket and lots of restaurants around, so it's convenient enough, but it's not the nicest neighborhood though.


Amazingly, Parisians all speak English now! And they are willing to speak English to you. Very different from my last visit which was 14 years ago!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BrianChiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, August 2, 2013
Google Translation
Bonjour,

Nous vous remercions d'avoir choisi notre hôtel pour votre visite à Paris.

Nous vous confirmons que nous n'avons pas de piscine mais un sauna

Certaines chambres sont quelques peu anciennes mais cela va disparaitre car nous rénovons l’ensemble de nos chambres et salle de bain

A bientôt nous l’espérons
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Coventry
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2013

this used to be a Holiday Inn and was abit run-down, but I used it because it was close to a client and has a good under-ground carpark, essential with a car full of tools & spare parts.
Mercure have maintained all the good items and are improving too, re-openning the restaurant with a reasonable menu and they had some renovations going on some floors to improve the rooms, nothing intrusive , I just happened to notice the decorating materials in the hall and the work-men coming in as I waited for the elevator.

it is close to the peripheric, and on a busy road with wide pedestrian pavements to a wide variety of restaurants from McD's, pizza and kebab take-away to wine-bar/bistro/steak-house/trad French cuisine. Metro station is in sight of the front door too.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, August 2, 2013
Thank you for your comment.
We are very pleased that you enjoy your stay with us.
And you have every reason, because we are trying to renovate without disturbing for all the guests' stay.

We hope to you soon discover our renovated rooms
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UK
Level 4 Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 5, 2013

This hotel might be a bit far out for some but was very handy for us as we were visiting a music festival at the grande halle across the road. It was easy to get to on the metro, and a walk in the park across from the hotel revealed a lovely walkway, science museum and canal. We had a very large room, good facilities - clean and comfortable. The staff were all very pleasant. We enjoyed.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank nwat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, July 30, 2013
Bonjour, Good Morning

Thank you for your comment
That was a pleasur for us ...

Best regards
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Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 23, 2012 via mobile

Room is extremely large clean but a bit dilipitated especially the carpet. Other than that you are on your own. We barely saw any staff around. It is suited for DIY hotel... First time traveller should avoid here.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FarikG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katia B, Responsable relations clients at Mercure Paris 19 Philharmonie La Villette Hotel, responded to this review, August 2, 2013
Thank you for your comment
Your comment has been sent to staff and we hope to receive you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris 19 Philharmonie La Villette Hotel

Property: Mercure Paris 19 Philharmonie La Villette Hotel
Address: 216 avenue Jean Jaures | 19 Arr., 75019 Paris, France (Formerly Mercure Paris La Villette Hotel)
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#454 Luxury Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris 19 Philharmonie La Villette Hotel 4*
Number of rooms: 182
Official Description (provided by the hotel):
Mercure Paris La Villette, in Paris, is located nearby the Philharmonie, Parc de la Villette, next to the Zenith, Cite des Sciences et de l'Industrie. Large rooms with TV, minibar, kettle, safety box, tea and coffee facilities and large bathrooms . Enjoy our restaurant with two terrasses, our bar. For leisure, minigym & with sauna are available Very easy to travel in Paris, metro and tramway stations are nearby and a private garage is also available. Idealistic area to travel easily in Paris. Reception: 24 hours. Access: subway line 5 porte de pantin,tramway line 3, exit Porte de pantin from the ring. ... more   less 
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Also Known As:
Holiday Inn Paris-La Villette Hotel Paris
Paris Holiday Inn

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