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“Lovely!”

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Saint James Paris - Relais et Chateaux
Ranked #24 of 1,801 Hotels in Paris
Certificate of Excellence
Chicago, Illinois, United States
Level 6 Contributor
160 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“Lovely!”
Reviewed July 9, 2012

This property was a more than welcome escape from Hotel la Bellchasse!! To compare the two is like comparing apples and oranges...this is a full service luxury historic property that offers you a quiet retreat in the middle of Paris. The location is good, quite a nice area and walking distance from the Champs Elysee and other areas of interest. If you are looking to be in a funkier, more neighborhood-like area that is loaded with restaurants, I would recommend looking a little further. We did not mind taking taxies to and from the areas we wanted to visit, but some people might not want to do that and it did get a little expensive. However, if you are looking for a posh property to treat yourself with, this is a wonderful hotel! The library bar is just exquisite - deep wood paneling and loads of books! The outdoor garden area is also another wonderful area to have a drink - it felt just like being in the countryside. The staff was so helpful and welcoming, we truly appreciated that. The concierge team was always a step ahead of you. I cannot vouch for the food because we did not dine there during our visit, but the restaurant is quite beautiful - very 'classic Paris'. If you are looking for something lively, I might also suggest somewhere else. The room we had was a two story suite with a spiral staircase. This was PLENTY of space for the two of us and it was in perfect condition. All amenities are there; a safe, a mini-bar, hairdryer, etc. If it isn't in the room, they can no doubt bring it to you. Beds were comfortable and the rooms beyond well appointed. We did not have time to investigate the spa, but they do have one. I think this is perfect for a special occasion or a business travel. When you pull up to this property's circular drive, you will know you have 'arrived'!

  • Stayed July 2012, traveled on business
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Helpful?
Thank SafariSnob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Saint James Paris - Relais et Chateaux, responded to this review, July 11, 2012
Dear Madam,

Thank you very much for highlighting our decor and setting, the size of our rooms as well as our idea of service in this very kind review. We are glad this trip led you to the Saint James Paris and hope to have the honour of becoming your Parisian home.

Sincerely,
Yves Monnin, General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
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Payerne, Switzerland
Level 6 Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 2, 2012

The only Hotel-Castel in Paris, with a garden. Extremely quiet, we were unable to tell we were downtown Paris. The setting is extremely pleasant as is the service! We spent 3 nights in a Junior Suite and a Deluxe Room. We had a very enjoyable stay in such beautifully & special Bambi Sloan decorated place. We will come back for sure.

  • Stayed June 2012, traveled with family
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Helpful?
Thank rolandja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Saint James Paris - Relais et Chateaux, responded to this review, July 3, 2012
Dear Guests,

Thank you very much for staying with us and for posting this very kind review with pictures of the Saint James Paris. We all look forward to your next visit!

Sincerely,
Yves Monnin, General Manager
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Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 26, 2012

lovely spot, very well appointed hotel but let down by the lack of attention to detail. Our room (Junior Suite room 208) was over the entrance to the kitchen and we were woken up each morning as the laundry was taken out. The sitting area was on the ground floor which was spacious and comfortable with the bedroom up a very narrow spiral staircase. Smallish bathroom with one sink and shower in the bath which always splashed on the floor. There was little privacy as staff could see into our room when the curtains were open and it was very dark and uninviting when the curtains were closed. When we asked about moving rooms, although we were staying 4 nights, this was not possible. Glasses were left in the room unwashed. Chocolates were provided for 1 of the turn down services but not the others. When requested nothing happened. A bottle of water was provided in the room on check in and we were told this was complimentary. We assumed that the bottle provided each day was also complimentary. On check out we were charged 7 euros for each subsequent bottle. We were probably a bit naive but we thought the dismissal of our point of view was harsh Also for our last breakfast we just wanted cereal and toast so we went A la Carte. A basket of bread and pastries was placed on the table and we had one croissant each thinking this was part of the breakfast - we were charged 22 euros for this pleasure. We complained about the water and the breakfast but to no avail. The Concierge was excellent and helpful, room service was prompt and good value, but we never really felt welcomed and 'at home'

Room Tip: choose a room on the first floor, single level with large windows, plenty of light and private. Avo...
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
3 Thank mountburra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, July 8, 2012
Dear guests,

Thank you for staying with us and for your thorough review that received my best attention. I am sorry to read that our service was not up to your expectations. Your comments, which I discussed with the services you mentioned, are of great value and will help us improve. We would be pleased to welcome you back and to make up for your displeasure. Should you choose to stay with us again, please contact me in advance and I will make sure you truly feel at home at the Saint James Paris.

Sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level 6 Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 26, 2012

Just returned from a night in this hotel and I must say what a little gem it is. Great location and the staff couldn’t be more helpful. Everything perfect from the rooms, bar and the surrounding gardens. We unfortunately did not get to try the restaurant as they were holding a rather large dinner party of which took up the whole restaurant. Still, no problem as walking distance to a number of great restaurants.

This is now our number one hotel in Paris.

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
Thank Wol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Saint James Paris - Relais et Chateaux, responded to this review, June 27, 2012
Dear Sir,

Thank you very much for choosing the Saint James Paris and for your kind review. We look forward to welcoming you back soon and will make sure to keep a table for you to taste the cuisine of our new Chef Ms Virginie Basselot.

Sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 24, 2012

We spent two nights at Saint James Paris during our honeymoon in Europe. The hotel is a standalone country-style château in the heart of Paris surrounded by a wall and beautiful garden. Saint James Paris is unlike any other hotel in Paris. It is eclectic, whimsical, and full of unexpected details. We were upgraded to a suite on arrival and the room was very spacious and comfortable. The service was excellent. We also had a massage at the spa which was absolutely divine.

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank evon802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Saint James Paris - Relais et Chateaux, responded to this review, June 25, 2012
Dear guests,

Thank you very much for staying at the Saint James Paris during your honeymoon and for your kind review on our services and Gemology spa. It was our pleasure to welcome you and we all hope you will choose our eclectic Parisian château again for your next stay in Paris.

Sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 20, 2012

As we arrived, got an upgrade to a suite, beautiful place, inmaculate, great service.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Moni2362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, June 22, 2012
Dear Madam, dear Sir,

Thank you very much for your very kind review. Please visit us again soon!

Sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 17, 2012

My wife and I recently stayed at SJP for three nights on the Paris leg of our honeymoon. We couldn't have been more astounded with the quality of the visit - it was spectacular!

After being upgraded to a suite on arrival (as in other reviews this quite unique and quirky) we were thrilled with the complementary bottle of wine rose petals throughout the bedroom and bathroom to mark our honeymoon.

Service here was excellent, breakfast in the dining room was outstanding and elegant, not to mention the concierge was very helpful.

Only tip would be to avoid the room service. While the cheese we ordered was first-rate, a subsequent dinner was forgettable. Much better to head up to Victor Hugo plaza and grab something there.

Saint James really made our time in Paris.

Room Tip: The suites are simply fantastic!
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  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Hugentry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvesMonnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, June 18, 2012
Dear Madam, dear Sir,

It was our pleasure to welcome you, thank you very much for choosing the Saint James Paris to spend part of your honeymoon and for your kind review!
We all look forward to welcoming you back soon.

Sincerely,
Yves Monnin, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saint James Paris - Relais et Chateaux

Property: Saint James Paris - Relais et Chateaux
Address: 43 Avenue Bugeaud, 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Romantic Hotel in Paris
#9 Family Hotel in Paris
#14 Spa Hotel in Paris
#14 Business Hotel in Paris
#22 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Saint James Paris - Relais et Chateaux 4*
Number of rooms: 49
Official Description (provided by the hotel):
A few steps from the Champs-Elysées, the Saint James Paris is a 100-year old château surrounded by its own private garden, offering a unique experience of grandeur and intimacy, classicism and extravagance. Each of the 49 spacious suites and rooms exudes its own atmosphere. This eccentric family home also offers a mythical library-bar, a restaurant with one Michelin star - Chef Jean-Luc Rocha, a one-of-its-kind terrace in the garden, and a spa in partnership with Guerlain offering treatment rooms, steam-rooms and fitness. A member of Relais & Châteaux. ... more   less 
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Also Known As:
Saint James Paris Hotel Paris
Saint James Hotel Paris

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