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“Rude, nasty bartender”
Review of Le Sully

Le Sully
Ranked #11,693 of 17,520 Restaurants in Paris
Price range: $18 - $30
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Restaurant details
Good for: Local cuisine
Neighborhood: Le Marais
Reviewed July 24, 2011

Paris is a great city to visit and contrary to the stereotype, most service workers are polite and sometimes even friendly. However, Last week, while touring Paris with a struggling disabled person, it started to rain and it was impossible to get a taxi. We walked in the cafe and asked the bartender if he would call us one as my husband was having difficulty walking. He picked up the phone and then asked if we had consumed anything at their cafe. When I said no, he put down the phone and said we're not here to call taxis for anyone and continued to polish the wineglasses in a very empty restaurant. The arrogant expression on his face was something rarely seen.

    • Atmosphere
    • Service
Thank L0uiseC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rob r, Directeur général at Le Sully, responded to this reviewResponded November 29, 2013

We are extremely sorry for this miss-understanding
Our employees have strict rules when it comes to calling cabs or allowing people to use restrooms. Indeed, as a restaurant (and not a public place) we only reserve this for our customers.
I apologize that the waiter sounded arrogant to you.
We really hope to welcome you another time as a consumer in order to enjoy our service and food.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (44)
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Reviewed 6 days ago via mobile
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Reviewed July 8, 2017 via mobile
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Reviewed April 4, 2017 via mobile
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Reviewed February 17, 2017
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