The night desk attendant refused to call the cab company that I requested for transportation to CDG. He took a short, condescending tone with me and insisted that he call another company for me and assured me that they would accept American Express for payment. This was important to me as I travel often for work and need to put all charges on my Amex for reporting purposes. He was there on Friday morning when I was picked up by the cab company and informed that they did not accept Amex and gave me a smug look and shrugged his shoulders. This was unacceptable and should never be tolerable behavior from an employee. I travel rather frequently for my job and will not consider the Best Western Opal hotel on my next visit to Paris. Other than this short, shaved head desk attendant, I found the staff and building agreeable and in a decent location.
- Official Description (provided by the hotel):
- In the heart of the 8th arrondissement of Paris, perfectly situated two steps away from Place de la Madeleine the Best Western Premier Opera Opal 4* in the Opera district at 19 rue Tronchet in a beautiful 19th Century building offers a pleasant relaxing atmosphere in a refined contemporary setting. This 4-star boutique-hotel is a convergence of history, art and fashion and has the advantage of a privileged location close to the most beautiful museums and monuments in Paris. Perfectly served by public transportation (metro lines 8, 12, 14, 3 & 9), the Best Western Premier Opera Opal represents the ideal place for your Business and/or leisure stays in Paris. ... more less
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- Also Known As:
- Opal Hotel Paris
- Best Western Paris