We arrived at the hotel after a wonderful week in Alsace. When we arrived the young man behind the desk shuffled through our papers with a quizzical look and pronounced that our reservation was cancelled. I said ‘no I didn’t cancel’ and I confirmed the reservation directly with the hotel via e-mail 3 weeks ago with a reply from the hotel agreeing to the reservation. Oh, he said, Booking.com cancelled it. He produced the print out to verify it. Upon examination of the printout (in French) we noticed the hotel requested the cancellation. When we grilled him about it he finally confessed that he asked Booking.com to cancel it because he tried to verify our credit card but it failed twice. We don’t know why, however we had no problems with the other 5 hotels the previous week. I explained to him that travelers carry multiple credit cards and there was never any issue with payment. Anyway the first night he put us up in an ‘apartment’ belonging to the hotel (I won’t go into that one!!) and then gave us a room with a full bed and a twin. The room was large enough but full of BED! The bathroom sink took up most of the bathroom. We had a good experience with this hotel 20 years ago and have always recommended this hotel, but since they canceled us the way they did I won’t recommend it, won’t stay there again, and won’t ever again use BOOKING.COM to make a reservation.
- Official Description (provided by the hotel):
- In a 17th century old mansion situated in a very quiet street, Hotel du Lys is one of the best offers in Paris for its location, services and reasonable prices. It is located on the left bank, in a stone’s throw from the Seine river, and in walking distance of Notre-Dame, the Louvre, the Sorbonne, the Luxembourg 's garden, Saint Germain des Prés, Beaubourg, Saint Louis island, Invalides, Sainte Chapelle and the Musee d’Orsay ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Orbitz, Priceline, Agoda and Hotwire so you can book your Hotel du Lys reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Du Lys Hotel
- Du Lys Paris