We went to Ralph's Last Saturday for lunch. We did not have a reservation, so we were allocated a table in the bar area, which was nice anyway. First problem: the table was near the entrance. So anytime someone got inside, a terrible cold came in. The hostesses and the snobbish manager did not care about...perhaps they were more interested in their (beautiful) look. That day the kitchen had a problem so...no burgers available. It was ok for us, we opted for a club sandwich. Everything was good but not that good compared to the price. Luckily our waiter was friendly.
All the staff seem to come out from a fashion show and of the setting is beautiful. But staff need to understand that customers are guests and not only clients....so....go for it. At least you can say you have been!