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Salvador P
Campos dos Goytacazes, Brazil

Excellent

5.0 of 5 bubblesReviewed Aug 28, 2019
Good and clean room;
Hotel well located. Just few blocks from metro;
Good free WIFI;
Good breakfast;
Fast check-in/check-out;
Hotel staff is very pleasant;
The room is not so big but it is usual in Paris hotels.
Date of stay: August 2019
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, Front Office Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review
Responded Sep 2, 2019
Dear Salvador P,

We are very happy that you have enjoyed your stay and would like to thank for such a marvelous feedback.
The team and Ihope to welcome you very soon in our hotel Mercure Notre Dame Saint Germains des Prés.

Best regards,

Jérémy Fourgeot
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,182)
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All reviews latin quarter notre dame great location privilege room rer b street noise hotel room around the corner the air conditioning on the small side major attractions metro station michel french cafes neighborhood saint
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Reviewed July 2, 2019

This was the first time I stayed on the left bank but I liked it. The room was typical for paris at that price point. Snug and clean. The staff was helpful. This hotel chain does a good job. The hotel is in a good location, close to the metro, RER, sites, metro and good restaurants.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank VJarrard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, Front Office Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this reviewResponded July 8, 2019

Dear VJarrard,

Thank you very much for spending some of your precious time to share comments Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés.

The team and I are more than pleased to read that your overall experience by our side met your expectations. It is always delighting to read that our daily efforts to satisfy our guests are paying of.

Thank you and we hope to welcome you once again.

Warmest regards,

Jérémy Fourgeot
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2019

I enjoyed the three nights i spent here. Its certainly very well situated in a fairly quiet street close to the Cluny Museum. Staff were friendly and helpful. The breakfast was fine . The room was smaller than I am used to staying in and did mean one had to be organised . Saying that it was well equipped and the air conditioning worked well which was good as it was incredibly hot in Paris in the last few days of June

Room tip: If you can afford it try and get a large room
Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Keithhull
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this reviewResponded July 8, 2019

Dear Guest,

Thank you for taking the time to share such a detailed review about your time at the Mercure Notre Dame Saint Germain des Prés.
Your kind words are very appreciated and we will share your sentiments with our team,

Thank you once again and we look forward to welcoming you back again soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2019 via mobile

Selected due to the vicinity of RER metro and walking distance to lots of attractions we were not disappointed. Helpful and efficient check in with a small lobby connected to a larger lounge/bar area. There is a breakfast room downstairs which offers a selection of standard foods.
Our room was one of the larger - in width that is so room for sitting chairs and a desk. However you needed to squeeze past the end of the bed to the other side of the room where there was a cupboard and a Juliet balcony. The bathroom was roomy, very clean with modern furnishings. There was a 2-way shower, large basin area with the toilet separated. It was just the width of the doorway opening into the bathroom that was a bit tight.
All in all we found the location excellent, the hotel clean and comfortable and would more than likely chose it if visiting again.

Date of stay: June 2019
Trip type: Traveled as a couple
4  Thank Granny-Mae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, Front Office Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this reviewResponded July 9, 2019

Dear Granny-Mae,

Thank you very much for sharing your experience at the Mercure Notre Dame Saint Germain des Pré with the Trip Advisor community.

The team and I are more than happy to receive such wonderful comments. We are glad to read that you especially enjoyed our privileged location and our amenities.

Do not hesitate to contact us directly shall you come back to stay with us.

I wish you a lovely day.

Sincerely,

Jérémy Fourgeot
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2019

The hotel is conveniently located to many of the sites of Paris with easy access to the Metro and hop on hop off buses. The rooms are small but very much in line with many Paris hotels. None the less, the bed was comfortable and the room was clean and modern.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Roam05407589717
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, Front Office Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this reviewResponded July 9, 2019

Dear Roam05407589717,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés.

It is always a pleasure to receive positive feedback and that you especially liked our rooms and beddings. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Jeremy Fourgeot
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2019 via mobile

Had to stay here as usual hotel was fully book. What a mistake, basic hotel. Very small basic rooms( travel lodge would have been actually better). Tiny rooms, zero toiletries, old tiered decor, basic facilities in room, my spare room at home is bigger and better layer out. Breakfast was nasty, the lounge bar is served by the receptionist, not actually a bar, more a cupboard with basic drinks in. Don’t stay here. Go to hotel Monge for a better experience.

Date of stay: June 2019
2  Thank AW982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this reviewResponded July 8, 2019

Dear Guest,

Thank you for taking the time to review our hotel.
It is regrettable to know that we were not able to live up to your expectations during your recent stay.
Please accept our sincere apologies for any shortfalls experiences you have received.
Your comments have been taken into serious account and rest assured that these will be considered when making improvements on our end.
Thank you again for your feedback and we hope we get another chance to host you again.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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