I stayed here at the same time as both a major conference and a big show at the Bercy Arena. When I arrived (at around 18:00), I was told that they could see my reservation but had no room allocated at that time and "to come back later". I really had to pressure them to get an estimate of the delay and was told to come back in about an hour.
I went to a local restaurant, had some dinner to pass the time and returned to the hotel at around 20:00. There was still no room and I was now told this was due to technical problems. At this point, a manager appeared who was very apologetic and found a corner of the bar where I could get power so that I could do some work. Eventually, I was given a room at around 22:30. I was very thankful of this at this point as it had been a long day and I had to be up reasonably early the next morning for meetings.
The room, when I finally got there, was very nice and I slept very well. The location of the hotel is very close to both a metro station and quite a few restaurants which was all in all, very convenient.
Despite a good room and a good location, I am not sure I would look to stay here again after my room problems. I was not happy that it took a lot of effort to find out how long the delay would be and how wildly inaccurate the initial estimate was. Things did get a lot better once a manager was involved though.
- Official Description (provided by the hotel):
- The luxury Pullman Paris Bercy hotel is in the heart of the Bercy Village pedestrian quarter. A few steps from the Grande Bibliotheque and Palais Omnisport as well as close to the Bastille and the Marais, the hotel is just a 7 minute metro ride from La Madeleine. Your meetings and events are well taken care of thanks to our 1800 sqm modular convention centre equipped with the latest cutting edge technology. Realise complete comfort with modern interior design and large elegant and lightfilled spaces. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Agoda, Priceline, Ctrip TA, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Pullman Paris Centre - Bercy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pullman Paris Bercy Hotel Paris
- Accor Paris Bercy
- Sofitel Bercy