This property may not have all the features of some other five star hotels, but its location, charm and outstanding staff, make it perfect for me. This is my fourth or fifth visit to this property and it is still my favorite in Paris.
The location is perfect! A romantic atmosphere across the street from Opera Garnier, 2 blocks from the classic department stores: Printemps and Galeries Lafayette as well as more moderate stores such as C & A. A few more blocks to the west is La Madeleine area with its luxury boutiques, food and dessert shops. The property is also a short walk to many fine restaurants, Place Vendome and the Louvre.
I was there on a very busy weekend in Paris due to the Air Show, and prices were higher than a typical summer weekend. Even so, Le Grand's prices were competitive with the other 5 star properties, but they imposed a 4 night minimum. I arrived quite early on a Friday and was prepared to wait hours for a room to be ready. Not so, check in was efficient and a room was ready on my arrival. Alexandra, a guest services associate made an extra effort to find me a room with a small balcony, and courteously recognized my Priority Club membership (which provided free internet as a benefit.)
The room was reasonably large - for Paris. The room appointments were a traditional design (dark wood, red and gold color schemes) and quite attractive. Drapes included sheers and good quality room darkening inner drapes. The bed was very comfortable with luxurious linens, and there was a large screen TV with many channels and stations in multiple languages. Lighting included a master switch as well as individual reading lights and attractive accent lighting.
The bathroom was modern. The tub had a frameless glass hinged door that covered about half of the tub. I know they’re trendy, but I prefer a good old shower curtain that keeps the heat in. Nonetheless the shower had good pressure but squirted over the glass door into the rest of the bathroom. The tub was a bit slippery and could use a bath mat. Upon my departure, when bending down to pick up a brush, I found there actually was a bath mat, but it was hiding deep under the vanity where I would never have thought to look.
Housekeeping was excellent. The room was serviced perfectly each day with fresh amenities and complete re-staging. A request for more pillows was handled immediately. Turn down service was an added treat. Bathrobes and slippers were included. (Nice, thick terry bathrobes!)
I did not use room service except for a few buckets of ice, but they were prompt in this request.
I like their ground floor restaurant, Café de la Paix. On a nice day there’s the outdoor seating facing the opera house and on a rainy day they have a glass enclosed porch with a nice view of the city. The food and service were excellent for breakfast, an afternoon snack, and dinner.
The Concierge desk had several gold key Les Clefs d’Or agents available, and the wait time was short. The ones I spoke with were professional, knowledgeable and helpful but a bit abrupt -- well it is Paris. My only real criticism was they were not in tune to the traffic issues in the city due to the air show. I scheduled a car through them to the airport and they were quite insistent that one hour travel time was adequate. I had spoken to taxi drivers over my stay all of whom indicated the air show was causing long traffic jams to CDG in the two to three hour category. My instinct said to trust the cabbies, so I compromised and ordered my car allowing for two hours travel time. I barely made the check in deadline and was quite rushed. I would expect a concierge of that caliber to be better in tune with what is happening in the city. Perhaps they relied on the car service to know the timing.
Paris is a treat for me, and I don’t go there to pinch pennies. Usually it is a stopover on the way to business elsewhere. Intercontinental Le Grand is expensive but represents all the romance and intrigue that makes Paris such a popular destination. By the way, if you save up your points from all those boring nights in Holiday Inns, you can use them here for free nights since both are IHG brands and earn/accept Priority Club rewards!
Overall the property and service are outstanding and I highly recommend it for any occasion.
- Official Description (provided by the hotel):
- The InterContinental Paris Le Grand, opened during the reign of Napoleon III, is located in the very heart of the city: across the street from the Opéra Garnier, close to some of the best-known Parisian attractions, world-famous department stores and the wonderful Place Vendôme. The hotel contains 470 rooms, all richly decorated in the colours of the Opéra, and a warmly illuminated haven of peace and serenity in the bustle of Parisian life: la Verrière. ... more less
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- Also Known As:
- Intercontinental Paris Le Grand Hotel Paris
- Le Grand Hotel Paris