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“Great weekend break”

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Crowne Plaza Paris Republique
Ranked #577 of 1,801 Hotels in Paris
Halifax
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great weekend break”
Reviewed April 29, 2013

The Crowne Plaza is ideally located near to plenty of bars, cafes and restaurants. The main tourists sites can easily be reached via the Metro which is just outside the front entrance of the hotel. For the walkers amongst you, they are a good half hours walk away. The hotel is immaculate, we upgraded to a club room which gave access to the club lounge which offered complimentary drinks in the main bar area. The hotel advertised this as being open 24 hours, we were asked to leave at 1130pm....The bar wasn't replenished and on all three days there wasn't any alcoholic drinks available when we visited it.
If you are lucky enough to visit when the weather is fine and warm just walk two streets back behind the hotel and you will find the canal. We happened upon this by pure chance. Down each side were students enjoying the evening Sun, eating their picnics and drinking wine.....three wasn't a place to sit. This is what made Paris for me. Don't get me wrong, the view from the top of the Eiffel Tower is spectacular but the visit to the canal that evening showed me what a visit to Paris is all about!

Room Tip: Request a view over the court yard as I can imagine when the refurbishment at the front of the hotel...
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Jeannlionel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, May 2, 2013
Dear Jeannlionel,

Thank you so much for taking the time to post your review after your stay at the Crowne Plaza Paris République and for your recommendation.

We are delighted to read that you enjoyed your stay and that you were able to benefit from a room upgrade and that you could enjoy the Club Room. Your enthusiasm is a wonderful source of motivation for our entire team. We also took good note of your remarks for improvement and rest assured that we have shared them with the concerned head of department in order to put in place corrective measures to avoid that anything similar might occur in the future.

Thank you again for your great feedback, and we hope your next visit in Paris will be as pleasant as the previous one at our hotel.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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  • Value
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Pittsford, New York
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 27, 2013

We stayed at this property in early April. We were traveling as a group of 2 families with teens. On check in they accommodated connecting rooms. Our rooms faced a side street where there was some construction but we did not find this to be a problem . The rooms were large, clean and had excellent storage. The shower was excellent and the few times I called housekeeping for items, they were at the room within 5 minutes. The concierge was also very helpful- especially the young female concierge. We also had breakfast included which was tremendous for savings and convenience and quite varied and of high quality. I echo previous reviewers complaints regarding lack of wi-fi and of exorbitant rates- The location of the property is very good with easy use of Metro and close proximity to the Marais- easy walk to Louvre, Pompidou center , and Notre dame- Aslo many restaurants close by and we especially loved the patisserie next to the hotel- Overall, pleasant stay and affordable allowing for 4 persons in one room and we would stay again at this property.

  • Stayed April 2013, traveled with family
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sktrvlgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, May 2, 2013
Dear sktrvlgirl,

Thank you very much for your fantastic review about your family stay with us and for taking a moment of your valuable time to share your impressions on Tripadvisor.

It was a pleasure to read your recommendations and we are sure that your excellent feedback helps and encourages many other travelers around the world to also experience a memorable stay with us during their next business or vacation stay in Paris.

We greatly appreciate your kind words and we are proud that you recognized our hard efforts to provide the best guest experience possible.

We are happy to know that you enjoyed your Paris break and we cannot wait to welcome you back for your second stay at the Crowne Plaza Paris République.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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Amsterdam, The Netherlands
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 26, 2013

I cannot remember when last I stayed in a reputable hotel chain that I had to pay for Internet connectivity and where I ever did, not at the extortionate rates for pitiful speeds that this hotel charges - it is atrocious.
The receptionist was non-chalant with his attention completely divided between having a conversation on the phone and attending to me - seeing that I use a cane, I was still put in the furthest room from the lift.
The location is good, the room is neat but if it were really clear from the Eurostar website that I would be paying to use the Internet, my footsteps would not have coloured the entrance of this establishment, not for a second.

Room Tip: I will not be returning here until the policy changes.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank forakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, May 2, 2013
Dear forakin,

Thank you for your review and we would like to thank you most sincerely for sharing your thoughts of the Crowne Plaza Paris République with others guests' on the tripadvisor.

We are very happy to read that you enjoyed your room and the location of the hotel. We are fortunate that the hotel is located right next to the metro station République which is being served by 5 major metro lines and enables our clients to easily access all major tourist attractions in Paris.

We are very sorry to learn that you were disappointed with the Internet rates. We apologize that you were not informed that we offer a package “ Internet & Room”. The advantage is that with a small additional charge, during your stay the Internet is included with the room rate. This package proposes a discounted fee for Internet compared to the onsite Internet fee. In addition during Q2 2013 the entire hotel will be equipped with Wifi and we are going to propose a variety of different rates starting from 2 € onwards in order to better meet all of our clients’ needs.

We also took good note of your remarks about our Front Desk Team. Please rest assured that we have shared your comments with our Front Office Manager for an immediate follow up.

Once again, thank you for having chosen Crowne Plaza and we look forward to welcoming you back very soon ! We hope that you will be curious about the new Wifi installation and that you would like to experience it during your next stay in Paris.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2013

This was a perfectly OK hotel for our needs, clean and friendly. It is located close to a Metro stop with many lines so it was easy to get around. We found som good restaurants close by thanks to TripAdvisor. The room we got had no view at all, on the other hand it was very quiet.

The big minus it the poor internet connectivity, as others have pointed out and that I regret that I had not read before booking. There is no WiFi in the rooms, the lobby has access but expensive. So the offline TripAdvisor app was great.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank clindh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, May 2, 2013
Dear clindh,

Thank you for taking the time to share your great experience regarding your recent stay with us.

We are very happy to hear that you appreciated your stay with us and that you liked the quiet and clean room, the good location and the friendliness of our staff. Your comments are extremely valuable to us and they motivate us to continue to improve our services and to create lifetime memories.

We took good note of your remark for improvement and we are happy to announce that during the second quarter of 2013 the entire hotel will be equipped with WIFI. Our new supplier is already working on the installation process, which is complex due to the size of our historic building, build in 1863. We hope that the installation and test phase will be successful within a few weeks. Then we are going to propose a variety of different rates starting from 2 € onwards in order to better meet all of our clients’ needs.

We can't wait to welcome you back for your next stay and to show you the new Wifi installation, which shall be fully functionally during Q2 2013.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Level 6 Contributor
111 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed April 24, 2013

I suppose there is a reason the rooms are so generously priced at the moment, the renovations in Place de la Republique are a distraction, there is no getting away from that. Jackhammers from early in the morning, and for the rooms with a view, the view is of a building site. However...

Did you come to Paris to sleep in till noon? No. Did you come here to sit in your room all day looking at the view? Thought not. So for a three-star, Holiday-Inn level hotel, with huge (for Paris) rooms, located right on a useful metro line, quite close to some great Paris attractions, it's a bargain. Three extraordinary patisseries/boulangeries are within an easy stroll from your front door (Aux Péchés Normands, Du Pain et des Idées, Rèves De Paris République, if you must know), the Canal St Martin is very close, with the iconic Hotel du Nord, posh chocolate shop
La Chocolaterie de Jacques Génin is nearby, and the famous foodie street, Rue Paul Bert is three metro stops away. There are many very good cafes to choose from for breakfast. I heard that the "American Breakfast" at the hotel was very good but it just didn't seem the right thing to do.

Enough about the food already. OK, the rooms are comfortable, neither frumpy and old-fashioned, nor are they chic and cool. As I said, it's kind of Holiday Inn standard. Plain, but comfortable. Well-maintained and certainly not due for a renovation for a few years yet. The bathroom has a shower/bath, everything works fine, hot water is terrific. Again, the decor is comfortable without being fancy, and no walk-in shower or "wet-room" like you get in the four-stars. Tea-making facilities are provided. The beds are comfortable and warm. The windows open onto a tiny, un-useable balcony, but you can get fresh air into the room.

This hotel is geared for the UK and US clientele. All reception staff are friendly and speak English fluently, the "American Breakfast" is served, package deals are booked on Eurostar. Foreigners will feel welcomed here. The concierge helped us find a couple of genuinely great restaurants nearby, including the wonderful Bistrot la Marine up near the canal, whose vanilla ice-cream filled profiteroles with chocolate sauce are to die for. Not to mention their cocktails. Sorry, readers, there I go with the food reviews again...

Wi-fi is ludicrously expensive here at eight euros per hour, and only available in the lobby. The hotel would want to rectify this situation if they every hope to attract business customers.

Once the renovations to the Place are complete, this will be an unbeatable location, and great bang for your buck in a town famous for pokey, postage-sized hotel rooms and surly service.

Room Tip: Ask for a room round the back, away from construction noise.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clownshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, May 2, 2013
Dear clownshoes,

Thank you for choosing the Crowne Plaza Paris République and thank you for taking the time to share your experience on Tripadvisor. Your kind comment is a great guideline for our future guests and we very much appreciate it.
The entire team is proud that you were overall satisfied with the level of service and the quality of the hotel. We are very happy that you enjoyed the great size of our room, the excellent location at the Place de la République right next to the metro : République.

Our staff is very happy that you recognized all our efforts to assist you as best as possible and we are very proud that we were able to contribute to the wonderful experience of your stay in Paris and especially that we achieved to make you feel welcome!

It will be a pleasure for us to welcome you back at the Crowne Plaza Paris République during your next stay in Paris.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 22, 2013

Great location in Paris, right next to entrance to Republic metro station. There is a lot of construction being done to the Republic square area, but it should be a nice part of town when it's done. The resturant breakfast is great, recommend paying for that. Great service and friendly staff. Will go back to this hotel, if I go back to Paris.

Room Tip: The resturant breakfast is great, recommend paying for that. The continental breakfast is great if y...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cscotta72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, April 24, 2013
Dear Chris-Kimi,

Thank you for taking time and providing us with your candid feedback and your useful tips for our potential guests.

It is with pleasure that we read that you enjoyed your stay and that you recommend to try the great breakfast; the full American breakfast buffet in the morning.

Our team is very happy that we were able to exceed your expectations and that you appreciated the great service provided and the friendliness of our team. Thank you for your compliments. Our efforts to anticipate our guest's needs is really our first objective and your experience is our best success.

Thank you once again for choosing us for your travel needs. We appreciate your business and look forward to welcoming you back in the near future.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed April 22, 2013

The hotel was everything I expected. Good location, nice clean room and very helpful and kind staff. Attended a conference which was professionally hosted by the meeting staff of the hotel. Helpful in every way! We had a great dinner in the restaurant and enjoyed lovely wines.
Subway close the hotel which made it easy to go to the hart of Paris. Special thanks to the bar team who took the time to explain us all sorts of interesting things to do. Will definitely come back here next time.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pasman1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerServiceParis, Responsable relations clients at Crowne Plaza Paris Republique, responded to this review, April 24, 2013
Dear pasman1000,

Thank you for your lovely review and for recommending our hotel to our future clients! We are happy to read that you loved your stay as well as the meeting you attended in our hotel. As you said in your review, we are very fortunate with our excellent location. The hotel is situated at the Place de la République and right next to the metro station “République”, which is being served by 5 major metro lines.

Our whole team is very proud that we were able to contribute significantly to the success of your conference stay at our hotel and that our provided customer service was in particular such a success. Feedback like yours is great factor of motivation for the entire team and they assist us to even further improve our services provided. Our goal is always to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests.

We read with great satisfaction that we were able to make your stay such a comfortable and memorable one, while you were visiting Paris.

It was a great pleasure to have you as our guest and the entire team is looking forward to welcoming you back during your next stay in Paris.

Yours sincerely,

The Guest Relations Team
Crowne Plaza Paris République
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Paris Republique

Property: Crowne Plaza Paris Republique
Address: 10 Place de la Republique, 75011 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Canal Saint-Martin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#327 Luxury Hotel in Paris
#524 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Paris Republique 4*
Number of rooms: 328
Official Description (provided by the hotel):
The 4-star hotel Crowne Plaza Paris Republique is a unique building easily accessible and only few minutes away from all attractions (Grands Boulevards, Montmartre, Eiffel Tower...). Parisian people love going around the numerous bars, restaurants and shops that surround the Place de la République which is easily reached by 5 metro lines. For a comfortable stay, the Crowne Plaza Paris République is newly renovated with its 328 air-conditioned rooms , 1 Restaurant, 1 Bar and WI-FI access in public areas. Come to the restaurant 'Le Dix' to taste our buffet and the 'a la carte menu' featuring French cuisine, or to the 'Le Dix' Bar from where you can enjoy a nice view of the Place de la République Crowne Plaza Paris République also offers 18 meeting rooms, all have natural day light. These rooms can welcome up to 250 persons for conferences, in front of our historic inner courtyard. Last but not least, the hotel is only 3 metro stations away form the Eurostar, Thalys & TGV East Terminal in Paris and from stations where high speed metro arrive from Roissy Charles de Gaulle and Orly Airport to Parc des Exposition de Villepinte, le Bourget and the Stade de France. ... more   less 
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Also Known As:
Crowne Plaza Paris Republique Hotel Paris
Paris Crowne Plaza
Holiday Inn Paris Republique
Paris Holiday Inn
Holiday Inn Republique Paris

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