I had booked this hotel for the long weekend (24 - 27 Aug 2012), but had to cancel my plan. Hotel cancellation policy clearly stated that if you cancel in advance, no money will be charged. Despite cancelling my trip more than 20 days in advance (The hotel confirmed the cancellation in writing), the hotel charged me the first night rate.
Since then, I have been requesting the hotel to return the amount. I have sent numerous emails and had conversations with both the hotel reception and Mr. Boitel (Hotel manager). After more than 30 days of no action from the hotel, I had to dispute the amount through my credit card company.
Even without staying at the hotel, I have had a terrible experience. I would not recommend anyone to trust this hotel.
- Official Description (provided by the hotel):
- Hotel set in 1850 Napoleon III design building near the banks of the Seine - Close to Notre Dame, the Louvre and Pompidou Centre. ... more less
- Reservation Options:
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- Also Known As:
- France Louvre Hotel Paris
- France Louvre Paris