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“Lovely, relaxing, but very pricey and not very "Parisian."”

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Mandarin Oriental, Paris
Ranked #16 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed September 26, 2013

A great hotel to recover from jet lag. Relaxing, peaceful. Good room service. Also close to shops, restaurants, and just two or three blocks from the Seine. But my personal taste is something lighter and brighter. Rooms were very dark--made it hard to get adjusted to Paris time. I prefer to be more immersed in the local culture. Also, we had difficulty getting all the technology to work. Never figured out how to turn on the TV above the bathtub. Just a matter of personal taste, but I probably wouldn't stay here again.

Stayed: September 2013, traveled on business
Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this reviewResponded October 1, 2013

Dear Anna,

Thank you very much for taking the time to reviewing your recent stay among us, your feedback is greatly appreciated.

Our guest relations personally escort all clients upon check-in to introduce them to their room and provide first-hand information. But they do remain available at all time for our guests and are dedicated to help should any difficulty arise.

I am sorry that your experience did not fully meet your expectations, please do not hesitate to contact us at MOPAR-Socialmedia@mohg.com should you want to further discuss the matter.

With kind regards,

Majbritt Iaconis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 25, 2013

Was looking forward to visiting Paris and trying somewhere new. The Mandarin Oriental was outstanding. From the personal welcome of the General Manager to the wave goodbye from the Concierge our time at the hotel was such a pleasure. As you would expect, stylish design, thoughtful facilities but the service from all the team was perhaps the best I have ever experienced. Make sure you try cocktails and dinner in the garden. Great location for shopping, sightseeing and meeting friends. We will certainly be back.

  • Stayed: September 2013, traveled with friends
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1  Thank gss1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Directeur général at Mandarin Oriental, Paris, responded to this reviewResponded October 1, 2013

Dear guest,

The pleasure was ours and your comments and trust humble us. I will very gladly pass on your positive feedback to our whole staff.

Thank you very much for your time and for sharing your experience with us, we truly apreciate it and we look forward to your next visit.

With kind regards,

Philippe Leboeuf
General Manager

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Reviewed September 18, 2013

An Oasis in the heart of Paris. Upon arrival a birthday cake and bottle of Bollinger as a gift for my wife's birthday. It does not get any better than that! It is the attention to detail that makes this hotel shine. And of course the location which is excellent. Well done, it was a pleasure to stay in your modern hotel and we will be back again next week.

Room Tip: Great cocktails!!!
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  • Stayed: September 2013, traveled as a couple
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1  Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this reviewResponded September 24, 2013

Dear Stephen,

The pleasure was ours, it was lovely to welcome your wife and yourself last week. This kind of special occasion has to be aknowledged and celebrated. We were glad to contribute in our way.

Thank you very much for this very kind comment, we appreciate your time and we do look forward to your return among us on Wednesday.

With kind regards,

Majbritt Iaconis
Hotel Manager

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Reviewed September 12, 2013

There is only one word that I can use to describe the hotel, EXCEPTIONAL. At arrival, I was welcomed by the General Manager himself. Compared to the other MO hotels that I have stayed in, in Asia, this hotel is much smaller but the service I received WOWed me. The MO personal service and attention to their guests is the best in the hotel industry.
When we went out shopping with our car we got complementary bottled water in the car. The valet parking went smoothly as well. These small but attentive things made our stay in MO Paris even more pleasant.
We stayed in a deluxe room which was very spacious and well designed, the really gorgeous kingsize bed was heaven at the end of a long day shopping. The room had a full range of amenities. The room had the most up to date technology installed.
Highly recommend to all to try out this hotel. Our next visit will be to try out their 2 Michelin Star Restaurant, Sur Mesure.

  • Stayed: September 2013, traveled as a couple
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1  Thank marsman63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

Decided to spend 2 nights in this little oasis in the middle of Paris!
The elegance and decor of the hotel starts as you enter the lobby. The modern Asian feeling fits perfectly with the building and immediately sets you up in a calm mood following a hectic day of visiting Paris.
The rooms are spacious, bathroom amenities are amongst the best I have experienced and the room technology is as good as it can gets in a 5*luxury hotel. The attention to details and staff professionalism is felt throughout the hotel.
The gym and the Spa are probably the best city hotel facilities I have experienced in Europe.
Will certainly come back as unfortunately "Sur mesure" restaurant was closed in August!

  • Stayed: August 2013, traveled as a couple
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Thank JerCol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Hotel Manager at Mandarin Oriental, Paris, responded to this reviewResponded September 21, 2013

Dear guest,

Thank you so much for taking the time to write and share about your recent stay at our property.

Paris does have so much to offer... only a peaceful retreat can allow our valued visitors to make the most of the city. I am very glad that your own experience met these expectations.

Our staff and I look forward to your next visit.

With kind regards,

Majbritt Iaconis
Hotel Manager

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Reviewed September 6, 2013

One of the best hotels I have ever stayed in. The service and attention the staff gave us was nothing short of extraordinary. The best concierge desk I have ever dealt with made Paris itself so much better.

  • Stayed: August 2013, traveled as a couple
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Thank farleydog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

My wife and I travel often and stay in top notch places around the world. We stayed at the Mandarin Oriental in Paris for four nights and departed for Provence with a plan to return to Paris in a week and stay at the Shagri-la. We have cancelled the Shangri-la and have rebooked our stay for the Mandarin. Our overview... we were warmly greeted and quickly taken for a tour of the hotel and to our room. Check in is in your room and not in the lobby. The rooms are very comfortable, extremely well kept and very well appointed. Our room was a deluxe with balcony. The rooms are very well insulated... you could not hear a peep. The spa was absolutely outstanding. I had an 80 minute massage and my wide had a facial... both were as good as you get. Breakfast... well... it's to die for. We looked forward to it each day. The selection was far and wide on the buffet and the menu options were significant. The service at this property is second to none. They simply could not do enough for us, and any guest we witnessed interactions with. When I needed to print something from my email, they offered to bring a printer to my room (I turned that down, though). The location is central to many of the sights and shopping one could want. Great, great location. Check out was swift and transportation to the airport was waiting. So we are in Provence at the moment and are looking forward to our return visit to the Mardarin next week for another three nights. Overall, I rate this one of the best hotels we have enjoyed.

Room Tip: Room 213 has a great balcony and is well located within the hotel.
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  • Stayed: September 2013, traveled as a couple
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Thank Erik_and_Stephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Paris

Address: 251 Rue Saint-Honore, 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Palais-Royal
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Paris
#3 Romantic Hotel in Paris
#6 Family Hotel in Paris
#8 Spa Hotel in Paris
#13 Luxury Hotel in Paris
Price Range: $958 - $1,551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Paris 5*
Number of rooms: 138
Official Description (provided by the hotel):
Mandarin Oriental, Paris has a premier location on Rue Saint-Honore, surrounded by history and fashionable shopping. The hotel's 99 luxurious rooms and 40 suites offer guests an eminently stylish Parisian experience, and are among the most spacious in Paris. An inner courtyard camellia garden provides outdoor dining and is a peaceful oasis in the city. Other dining choices, include the two-Michelin star signature restaurant, Sur Mesure par Thierry Marx, Camelia, The Cake Shop and Bar 8, all under Executive Chef and Culinary Director Thierry Marx. The Spa at Mandarin Oriental, Paris brings relaxation in a peaceful, modern setting, and an indoor pool and a fully-equipped fitness centre complete the hotel's leisure facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Paris Hotel Paris

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