Would never stay at a best western again.
Having booked a twin room for me and my sister, on arrival they gave us the key to our rooms which turned out to be just one double bed. We are both quite tall therefore sharing this wasnt an option. Having gone back to reception they seemed surpised that there was only 1 bed in the room (they clearly know their hotel) and said there were no other twins left. As it was 10:30pm we just had to share.
Upon my return i sent an email of complaint to best western customer service. This was in April and despite 4 attempts to email and contact them im yet to get a response.
- Official Description (provided by the hotel):
- Modern 6-story hotel in 19th century building dating from 1886, park-like grounds - 800 meters from Exhibitions Park. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Montcalm Hotel Paris
- Best Western Hotel Montcalm
- Best Western Paris
- Paris Best Western