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“Amazing location next the Eiffel tower!”

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Pullman Paris Tour Eiffel
Ranked #363 of 1,798 Hotels in Paris
Certificate of Excellence
GreenLeadersPlatinum level
Sussex
Level Contributor
192 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“Amazing location next the Eiffel tower!”
4 of 5 bubbles Reviewed June 20, 2014

A great hotel with an amazing view of the Eiffel tower. Comfortable and well furnished quiet rooms. Slept brilliantly . Overall Service very good and staff very helpful. Breakfast selection excellent . Bar service extremely slow which is why I only rated this section as average . Clean , great position , would stay again .

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KatiebrightonSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
Thank you for sharing your experience in our hotel on TripAdvisor.

It is always a pleasure to read that our guests enjoy our stay with us.
I hope to have the opportunity to welcome you again at the Pullman Paris Tour Eiffel in the near future.

Sincerely,

René Angoujard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,040 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (475)
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English first
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 19, 2014

I walked through this hotel with my dog at 12:05 pm on 19th June.
The entrance of this hotel was under construction. Due to it, the road was narrowed and many guests were stationed btw entrance and this narrow road.

There was no other choice than I jumped in the grounds of this hotel to go through. But a woman employee's of this hotel who wear safety vest and tied up her hair was glaring indignantly at me and my dog. It was very unpleasant though this hotel's door man was very nice.

Stayed June 2014, traveled solo
Helpful?
2 Thank Japan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
Thank you for taking the time to write a review about our hotel on TripAdvisor.
I sincerely apologize for the inconveniences you experienced when you walked through our hotel with your dog.
The safety staff have been advised of your comments. They have been reminded that maintaining a high standard of hospitality and service is an essential part of their daily work.

Sincerely,

René Angoujard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 17, 2014

The location is great, rooms are OK. Its downhill from there. Service is bad, slow and uninformed. When asked for directions i was told to take a cab to a place that was 0.3 miles away. Then i was told to walk to another place that was 3 miles away. Thank god for google maps, because the hotel staff was nice, but uninformed. The restaurant is mediocre, room service is slow (in fact it never came)... You can probably find somewhere better to stay for the price.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DuqueAle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
Thank you for taking the time to share your overall impressions about your stay at the Pullman Paris Tour Eiffel.
I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies.
Measures have been taken in response to your comments to improve the standard of the services provided at the hotel.
At Pullman we strive to provide a superior service experience for every customer.
The satisfaction of our clients is of paramount importance, so I would like to thank you again for sharing your experience and hope to have the pleasure to welcome you again.

Sincerely,

René Angoujard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

This is the closer hotel to the Eiffel Tower. It was fantastic, close to the subway to. Great breakfast in the hotel, and cafe's just around the corner. The room had comfortable bedding and lot's of appliances.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank brunolatini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
I would like to thank you for having taken the time to share your experience.
Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us.
I hope to have the opportunity to welcome you again in the near future.

Sincerely,

René Angoujard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed June 17, 2014

Overall, the hotel was nice due to the renovations, decent breakfast and convenient to the Eiffel Tower. I'm unsure if the recent renovations attribute to the lack of warmth and friendliness of the decor.....but the earthy tones and heavy industrial design do not enhance the "Paris feel". Room services was average....front desk staff was very nice. Overall, the hotel was not a bad experience (the balcony view of the Eiffel Tower was awesome) but I wouldn't stay there again. I would definitely opt for something more "Paris" the next time I go. This hotel struck me as something more for the business traveler, not a romantic get-away.

Room Tip: A balcony view of the Eiffel Tower--very important!
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
I would like to thank you for having taken the time to share your experience.
I am sorry that your experience did not totally meet your expectations ; in view to the hotel design, we as well regret that it is not to your liking. Indeed, design and style is always a very subjectif matter.

Thank you again for sharing your experience and your nice comment on our staff.

Sincerely,

René Angoujard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 16, 2014

We stayed in a Deluxe Queen bed with balcony view of the Eiffel Tour. I personally thought it was magnificent and worth paying for the little bit extra!

The room was very big, plenty of space. The bed was very comfortable also. The hotel itself was quite old and it was obvious it was getting worn out. However, at the time we were there, the hotel was getting renovated, so I would expect the rooms to get some make over also.

We had a lovely stay and the staff were very friendly. When we checked in the hotel just received a bus load of guests to check in - they were quite busy! However, they were able to attend to us very easily. Breakfast was OK, but it was worth paying for especially when the restaurant had the view of the Eiffel as you ate breakfast.

The only downside of this hotel was the metro near the hotel was not easily accessible for big luggages. If you are catching a taxi, then this wouldn't be a problem. However, if you are like us who like to catch trains, it is not easy. And if you miss the express train to CDG Airport (like us) it will take you almost over an hour to get to the airport!

However we did have a lovely stay at this hotel despite the difficulty in using the metro, and I would definitely come back here again just to relax and have breakfast overseeing the eiffel tower. I definitely got my money's worth staying at this hotel! Loved it.

Room Tip: Catch a Taxi to the Airport or leave 4 hours earlier than your departure time if you are going to Ch...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank At_the_border
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
Thank you for taking the time to post your comments about the Pullman Paris Tour Eiffel on Tripadvisor.
It is always a pleasure to read that our guests enjoy our stay with us and especially the quality of our team members and our rooms with a view.

After 15 months of renovation, I have the pleasure to inform that the hotel is fully renovated.

I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience in the fully renovated Pullman Paris Tour Eiffel ; an experience which reconfirms the Pullman guest promise and which makes your stay a memorable one.

Sincerely,

René Angoujard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

Perfect location, nice staff, delicious breakfast and an amazing bar! After the renovation the hotel looks modern and fantastic! If I have a chance to come back I am sure that I will choose this hotel again!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Fanni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review, June 21, 2014
Google Translation
Toute l'équipe se joint à moi pour vous remercier d'avoir partagé vos impressions sur Tripadvisor !
En espérant vous accueillir de nouveau prochainement au Pullman Paris Tour Eiffel.

Cordialement,

René Angoujard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris Tour Eiffel

Property: Pullman Paris Tour Eiffel
Address: 18 Avenue De Suffren | 15 Arr., 75015 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Paris
#220 Luxury Hotel in Paris
#270 Business Hotel in Paris
#300 Family Hotel in Paris
#327 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pullman Paris Tour Eiffel 4*
Number of rooms: 461
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Also Known As:
Pullman Paris Tour Eiffel Hotel Paris
Hilton Hotel Paris
Hilton Paris

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