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All reviews metro station pasteur institute porte de versailles rooms are beautifully decorated suited our needs highly recommend hotel great hotel perfect base easy access stayed here for a week yogurt paris visit pain au chocolat breakfast room is ideal location each morning min walk
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Reviewed August 31, 2018

We stayed here for a week in late August and thought it was a good hotel. To get to our room there was a lift which was good as we were on the 7th floor- the room we stayed in was a double and the room was of a decent size (apparently most hotels are small in Paris) and nicely decorated. The bed was big but firm and the room had everything you needed in it including a hairdryer, good TV, toiletries, coffee station (but no biscuits), safe and a fridge.

However, on the first night the safe did not work and the man at the desk was not very helpful and said he'd look at it in the morning. I said I was not happy with this so he came up to help. It worked once but after that it kept re-setting itself. Not a massive problem as we knew the reset code so we could open in with that and close it with our preferred code but it was a pain.

The air-conditioning in the room was very good and the bathroom was adequate. The shower was powerful but a bit temperamental and you had to keep fiddling with the dial to find just the right spot. The cleaning service was a bit hit and miss- maids ignored when you put the sign out not to clean the room (one just barged in when we were still there) and sometimes did not clean everything or replace things (we ran out of toilet paper and also our mugs were left dirty). However, overall it was a nice room.

At breakfast they served croissants, pain-au-chocolat, other pastries and a cake as well as cheese, meats, scrambled egg, sausages, yoghurt, cereal, fruit and drinks (including hot chocolate which I was pleased about). I was not too impressed with the breakfast waitresses though as they weren't very friendly. They weren't rude but just not friendly either although this may be a cultural difference. We met the manager on once occasion and thought that he was very friendly.

You have to give your key into the desk every time you leave which isn't a big problem but sometimes annoying if the person at reception has left the desk for whatever reason. The location of the hotel is good for travel- opposite a metro station and a 25min walk from the Eiffel Tower. Not many touristy shops around this region which can be a good thing as there are no street sellers and you feel quite safe.

Overall I would recommend a stay here as it's good value in a good location.

  • Stayed: August 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Pingu125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
directionylleneiffel, Directeur général at Hotel Yllen Eiffel, responded to this reviewResponded 4 weeks ago

Dear customer,
We thank you for your comment and for taking the time to write it.
We are delighted that you enjoyed your stay in our hotel, through our good value for money, the location opposite the metro station 'Volontaires', the size and the decoration of your room, the quality of our bedding and our air conditioning, equipment of our breakfast and our neighborhood safety. In terms of different worries, at first, please excuse us. We have addressed since your visit regarding the hosting staff, room and breakfast also.
We hope to have the pleasure to welcome you again very soon and our team with its new members, will be a pleasure to welcome you to obtain this time a 5/5.
Kins regards
Hervé HOURDEAUX

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2018

Spent 5 nights here in July traveling with another family. Rooms were hit and miss. Our room had clothing storage. Our friends did not and lived out of their luggage. Big plus - A/C worked great in the heat of a Paris summer. Bathroom was ok. Tight. Sink was ridiculous. Small and the faucet came out 3/4 over the sink. No way to wash your face without spilling water everywhere. Housekeeping was spotty. We actually ran out of toilet paper (under normal circumstances). Went out and bought paper for ourselves and friends ( night clerk was new and didn't know where it was stored). Window in bathroom opened, great! The window had a broken hinge - eh! Afraid to open it and cause the 2nd hinge to break too. Breakfast was ok. Hot portion was microwaved eggs and bacon. Cafe across the street serves breakfast so we ate there one day. It was a step up. Of course an included breakfast can't be expected to wow and it didn't. Continental breakfast was filling. Gluten free option was a chocolate covered rice cake (had to laugh when we saw that.) Oh and last but not least. The Eiffel tower was a 40 minute walk from the hotel. You can see it but don't think you are anywhere near it. Would I stay here again? Maybe. Paris is a big city - I would shop around. Metro stop across the street was a deciding factor for us this trip.

Room Tip: Ask for a room with clothing storage if you don't want to live out of a suitcase
  • Stayed: July 2018, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank kurtjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
directionylleneiffel, Directeur général at Hotel Yllen Eiffel, responded to this reviewResponded 4 weeks ago

Dear customers,
Thank you for your comment and for taking the time to write us.
Please apologize if during your stay visibly circumstances to fact that we had several deficiencies in our services and we hope to have the pleasure to welcome you again to show you that it doesn't that was a combination of circumstances.
Best regards
Hervé HOURDEAUX

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Reviewed July 28, 2018

I stayed here for a week with my family, in two neighboring rooms on the 1st (American 2nd) floor. At first I was concerned about street noise, being on a busy corner, however was quite impressed by the soundproofed windows, so sound was not an issue. Room size is not large by American standards, but had enough room for suitcases and we did not feel constricted. Decor is quite nice and beds are comfortable. Everything including finishes and bathroom seemed relatively new and well maintained. Breakfast buffet was clean, adequate, and served our needs. Front desk staff was always friendly, especially when assisting us with airport transportation. The location across from the metro station can't be beat, it was much appreciated after many hours of sightseeing each day. I highly recommend Hotel Yllen Eiffel.

Room Tip: Excellent soundproofed windows; sound was not an issue even on the corner of the 1st floor.
  • Stayed: July 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank skm210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
directionylleneiffel, Directeur at Hotel Yllen Eiffel, responded to this reviewResponded July 30, 2018

Dear customer,
We thank you for your wonderful comment and rating of 5/5.
We are delighted that you have appreciated your stay in our hotel through the mirror of our rooms, the decoration of our rooms, the comfort of our bed linen, the finish of the bath, our hot buffet breakfast, our front desk staff, as well as the proximity of 'Volontaires' metro station just in front of our hotel.
Thanks again for your great review and comments and we hope to have the pleasure of welcoming you again very soon.
Kind regards
Hervé HOURDEAUX

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Reviewed June 28, 2018

Was impressed by this hotel which was as good as many 4 star hotels I have stayed in. The rooms are small but this is to be expected in Paris. Air conditioned, clean and comfortable and not much street noise. Breakfast was decent enough and the staff were friendly.

  • Stayed: June 2018, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank T-G4728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
directionylleneiffel, Directeur at Hotel Yllen Eiffel, responded to this reviewResponded June 30, 2018

Dear customer,
We thank you for your very kind comment. We are delighted that you have compared our hotel 4 stars, air conditioning, cleanliness and comfort and our breakfast and our staff. Thanks again for your wonderful comment and we hope to have the pleasure of welcoming you again very soon.
Kind regards
Hervé HOURDEAUX

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Reviewed June 7, 2018 via mobile

We made a good deal, and stayed fairly reasonably priced at this hotel for a week.
Good sized room, decent bathroom, friendly staff, and great breakfast options.
Just across the road of the Volontaires Metro station. 25 minutes walking distance from the Eiffel Tower, 45 minutes from the Louvre. Or you could use the metro ;-)

Stayed: May 2018, traveled with friends
Thank Tone G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
directionylleneiffel, Directeur at Hotel Yllen Eiffel, responded to this reviewResponded June 10, 2018


Dear customers,
Thank you very much for your nice comment and superb score of 5/5.
We are delighted that you had a nice week stay in our hotel and that you enjoyed your room size, bathroom, our staff and our breakfast and the station in front of the hotel.
Thanks again for your comment and great notes.
Kind regards
Hervé HOURDEAUX

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