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Reviewed May 25, 2019 via mobile

Hmmm. Very average. I liked the friendly staff at arrival, breakfast, and departure. For the rest rooms are small and very poorly insulated so frankly this is disappointing for more than EUR 250 per night...

Date of stay: May 2019
Trip type: Traveled on business
2  Thank PPMAAVM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eric R, General Manager at Mercure Paris Centre Eiffel Tower Hotel, responded to this reviewResponded May 27, 2019

Dear Guest,
Thank you for taking the time to tell us about your stay at the Mercure Paris Centre Tour Eiffel.
I am sorry that the hotel did not provide you an outstanding experience.
Please be assured that we took notes of your several comments related to the quality price ratio.
We really hope you would give us the opportunity to better serve you in the future and to offer you the memorable experience you were expected.
Kind Regards, Eric Rajaud - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2019

We visited the Eiffel Tower Hotel but we did not sleep over...It was out this world...The date unfortunately is incorrect because it was in 2004 and really many years ago.It was amazing to go onto the different floor's.U feel very safe.

Room tip: I prefer higher floors because u get a better view
Date of stay: June 2018
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
2  Thank Corneliadur1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eric R, General Manager at Mercure Paris Centre Eiffel Tower Hotel, responded to this reviewResponded May 27, 2019

Dear Guest,
Thank you for taking the time to post your comments about the Mercure Paris Centre Tour Eiffel on Trip Advisor.
We hope to have the pleasure to be up to our reputation while a next stay with us.
Best regards,
Eric Rajaud - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2019

Having stayed at a Mercure hotel in Amsterdam last year (see my review!), we were keen to stay in one for our Paris visit this year and to see its brilliant location, sold it for us. Yes, as many other reviews have said, the location is just superb....as soon as we got out of our car on arrival and looked across from the entrance, there is the Eiffel Tower....on your doorstep, just about! It took us about 10 minutes to reach it the next day! As for the hotel itself, it wasn’t disappointing...it’s modern, quite business like but clean, airy, modern with contemporary seating in the lobby.....the welcome was nice, as last year, and throughout our 4 day stay, all reception (and other staff) were very helpful. The shop was NOT great, have to say, nowhere as good as Amsterdam’s. It’s tiny, limited products with a poor choice of food and drink....and expensive. Our room was very small....we were spoilt last year with large, double aspect windows....not a great view of the back of hotel and the sink and shower room was tiny....separate toilet though. Still, it was clean, rooms cleaned daily and it was comfortable. We liked the bar upstairs and the bar man was very friendly too. As for taxis outside...expensive!...
use Uber, if you can.....
Overall, we would definitely return to the hotel....Merci Mercure!

Date of stay: February 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank mand
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eric R, General Manager at Mercure Paris Centre Eiffel Tower Hotel, responded to this reviewResponded May 27, 2019

Dear Guest,
Thank you for sharing your comments with us following your recent stay at Mercure Paris Centre Tour Eiffel.
I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the room and the room view.
Your comments are important to us and will be used to monitor and improve the service provided to our guests.
We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel.
Kind Regards,
Eric Rajaud - General Manager

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Reviewed May 21, 2019

We stayed at this location from May 13th to May 16th, 2019. The location to the Effiel tower is amazing, literally a few minutes walk. Several cafes close by for dinner where the food is great with decent prices. Not a lot of convenience stores but there is a Franprix close by if you want drinks and snacks. The bed we had was a Queen and the room was a little small but the view was AMAZING!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank SynnAminn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eric R, General Manager at Mercure Paris Centre Eiffel Tower Hotel, responded to this reviewResponded May 27, 2019

Dear Guest,
Thank you for sharing your experience in our hotel on TripAdvisor.
It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location.
We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel.
Sincerely,
Eric Rajaud - General Manager

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Reviewed May 18, 2019

Welcoming and helpful staff. This hotel is in a great location near many popular attractions. Also, there is a taxi queue right outside the door. Our room was quiet and this hotel is very clean. There is also a restaurant and a lounge/bar in the hotel. I would highly recommend this hotel.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Cindee L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Eric R, General Manager at Mercure Paris Centre Eiffel Tower Hotel, responded to this reviewResponded May 27, 2019

Dear Guest,
It is always a pleasure to read that our guests enjoy their stay with us, the quality of our hotel and our location.
We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel.
Sincerely,
Kind Regards,
Eric Rajaud - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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