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“Exceeded expectations!”

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Mercure Paris Centre Tour Eiffel
Ranked #539 of 1,804 Hotels in Paris
Reviewed March 2, 2014

Beautiful views of Eiffel Tower. Front desk allowed us to check in early because our flight was early. The bed and pillows are super comfortable. They even provided my husband and I a box of macarons for our anniversary. Love this hotel.

  • Stayed: March 2014, traveled as a couple
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3  Thank r99e00i02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 3, 2014

Dear r99e00i02,

Thank you very much for your comment about your stay.

It is a real pleasure to know that you enjoyed the location of the hotel and our macarons for your anniversary.

We truly hope to welcome you back soon.

Best Regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (4,660)
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1,665 - 1,671 of 4,660 reviews

Reviewed March 2, 2014

I am very fussy when it comes to choosing the right hotel and always cross reference reviews found online. The main things I look for are
-Good service
-free wifi
-great breakfast
-location location location
-safety
-cleanliness

Unfortunately the package I booked with Expedia didn't include the breakfast- from what I saw it looked yum- but on all other accounts this hotel was amazing, especially when you take into account all the things that make for a good, but sometimes expensive hotel.

The Eiffel Tower is right outside the hotel and the sight of it is breathtaking every time you go to and from the hotel; that in itself is worth paying for. There are two different metro lines within minutes of the hotel so getting around was really no issue, and the local area was very safe.

The hotel is hi tech and the wifi was incredible fast, There were computers and a printer available for me to print my flight boarding pass. The beds were really comfortable and there was no disturbance from the other rooms or hallway.

Cleanliness wise, there was regular room cleaning and the room looked exactly like what they depict on the website. The staff at the desk were great, really helpful, particularly Firas and Amin, who both helped booked tickets to events for my birthday.
The nicest touch was the well thought out handwritten card they left me for my birthday, along with the most delicious box of Macarons. Such a lovely thought and it made my Birthday so much more special! Most hotels wouldn't do something so thoughtful!
All in all I really do recommend this hotel, sure you can focus on very tiny details which they can improve on but they are easy to forget when you recall all the great advantages of this hotel and the great value!

  • Stayed: February 2014, traveled with friends
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3  Thank Roxy3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 3, 2014

Dear Roxy3333,

We are happy that you had a stay with us and that you enjoyed “the nicest touch” for your birthday

Thank you so much for leaving your feedback about our Hotel on Tripadvisor

We hope that we will welcome you again, hopefully soon, for another excellent experience at the Mercure Paris Centre Tour Eiffel.

Best Regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014 via mobile

Our first visit to Paris and an excellent choice to stay in this hotel. Just around the corner near the metro station and more important: the Eiffel Tour! Standing in front of the hotel you can see the tower. Rooms are regular size, clean and comfortable. Small but good bathroom and separate toilet. The hotel staff was very friendly.

The only bad remark I can make is that it was very hot in the room. We had to sleep with the window open.

We will definitely return to this hotel.

Stayed: February 2014, traveled as a couple
1  Thank Trm1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 2, 2014

Dear Trm1981,

Thank you very much for your message.
We are happy that you had a thoroughly enjoyable stay with us and that you were impressed with the conditions and the location of the hotel.
We are sorry that you felt, a bit hot in the room.

We look forward to welcome you back soon.

Best Regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

Great location for a hotel, a very short walk to the Eiffel tower.

All the staff were helpful and friendly. Check-in was efficient and quick. Lifts were really good, no waiting around for one to turn up. The room was adequate for the three of us, modern and clean. A mini fridge allowed us to chill white wine (from a nearby supermarket) and fresh milk for our coffee.

We stayed for four nights so had a chance to experience all the facilities. Everything was great. The buffet breakfast was plentiful and quickly replenished.
The orangery cafe was very quiet when we had our early evening meal. It was ok but not our best meal in Paris.
The bar on the first floor was comfortable and the bar staff really entertaining.

Location was great and a short walk for catching the RER and Metro. We mainly used the BatoBus on the Seine, a beautiful way to see Paris.

Would stay here again.

  • Stayed: February 2014, traveled with family
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1  Thank fabces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 1, 2014

Dear fabces ,

Thank you very much for your message. It is a real motivation for our team to offer every day a high quality level.

We look forward to welcome back soon.

Best regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

This was the first and last hotel of a wonderful 13 day Gate1Travel land tour of France to include Paris, Amboise, Bordeaux, Lourdes, Montpellier, Lyon, Dijon, and back to Paris. All hotels were first class especially in Paris where the views were excellent. Tour Director was very well informed and motorcoach and driver very good. Excursions were very good. Tour price was very reasonable and highly recommend it!

Room Tip: Higher floors especially in Paris have best views.
  • Stayed: May 2013, traveled as a couple
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Thank Allen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 1, 2014

Dear Allen66,

Thank you very much for your comments.
We truly hope you will consider coming back at the hotel Mercure Paris Centre Tour Eiffel next time you will be in Paris.

Best regards,

Laurent Mauguit, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

The best part of this hotel is its proximity to the Eiffel Tower. It's very close, like a 3-5 minute walk. The rooms, while clean and modern, are painfully small, even by European standards. The bed itself takes up 80% of the room. The morning breakfast buffet was very good, although the staff was quick to snatch your plate away and rush you to leave before the next wave of guests came through. I got a good deal here through hotwire, and was generally satisfied, but if I paid the 200+ Euros/night they had posted on their lobby ratesheets, I wouldn't have been happy at all. All in all, it was fine, but if I go to Paris again, I'd probably try a different hotel.

  • Stayed: February 2014, traveled as a couple
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Thank kvn1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 27, 2014

Dear kvn1029,

Thank you for your comment about your stay at the Mercure Paris Centre Tour Eiffel.
We are happy to know that you enjoyed the location and our breakfast buffet.
We look forward to welcome you back at our hotel.

Best regards,

Laurent Mauguit, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

Lovely clean, well kept Hotel. Room allocated on the 9th floor, very clean comfortable beds, bathroom and separate toilet modern and well kept. The decorations were modern and furnishings looked new. Had evening meal at the Hotel, as exhausted after first day of site seeing, chose from the Al a Carte menu although wished we had gone for the set menu which was 22 euros for three courses. Free glass of Champagne given, not exactly sure why, but very nice. Service in the restaurant was brisk and well organised. Had breakfast at the Hotel in the main restaurant but found this pricey and later found out we could have gone into the Orangery/Cafe for less. If you have a small appetite the Orangery is the best bet. Checking in and out was painless, the reception staff spoke very good english and extremely helpful. The Metro is 2 minutes walk from Hotel and again all staff helpful and had reasonable standard of english to give clear instructions. Just one thing when you get off the Metro at Paris Nord you need to go up two floors to get to the Gare du Nord station for the Eurostar train, didnt immediately realise this. Bought the carnet which is 10 separate tickets for the Metro, we bought the tickets on the the Eurostar train to save time. We travelled everywhere we wanted to go and still have spare tickets which can be used again on another visit. Under 25 years olds get in free to the Musee d'Orssy, worth a visit if you like art, all the Monets and Impressionist paintings are there. The entrance into Notre Damn Cathedral is free and worth a visit. Loved our short trip to Paris and wil definitely go back.

Room Tip: We were on the 9th floor, room 915 and did not have a view of anything special, could not see the E...
  • Stayed: February 2014, traveled with friends
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Thank SuziBXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 27, 2014

Dear SuziBXXX,

Thank you very much for your nice comment.
It is a real pleasure to learn that you enjoyed the accommodation of the hotel and the helpfulness of our team.
We truly hope to welcome you back soon at the Mercure Paris Centre Tour Eiffel.

Best Regards,

Laurent Mauguit, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#318 Luxury Hotel in Paris
#424 Family Hotel in Paris
#453 Romantic Hotel in Paris
Price Range: $163 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Official Description (provided by the hotel):
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 
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Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren

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