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“excellent hotel, great location”

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Mercure Paris Centre Tour Eiffel
Ranked #539 of 1,804 Hotels in Paris
Reviewed February 27, 2014

Great location for a hotel, a very short walk to the Eiffel tower.

All the staff were helpful and friendly. Check-in was efficient and quick. Lifts were really good, no waiting around for one to turn up. The room was adequate for the three of us, modern and clean. A mini fridge allowed us to chill white wine (from a nearby supermarket) and fresh milk for our coffee.

We stayed for four nights so had a chance to experience all the facilities. Everything was great. The buffet breakfast was plentiful and quickly replenished.
The orangery cafe was very quiet when we had our early evening meal. It was ok but not our best meal in Paris.
The bar on the first floor was comfortable and the bar staff really entertaining.

Location was great and a short walk for catching the RER and Metro. We mainly used the BatoBus on the Seine, a beautiful way to see Paris.

Would stay here again.

  • Stayed: February 2014, traveled with family
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1  Thank fabces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 1, 2014

Dear fabces ,

Thank you very much for your message. It is a real motivation for our team to offer every day a high quality level.

We look forward to welcome back soon.

Best regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,668 - 1,674 of 4,660 reviews

Reviewed February 26, 2014

This was the first and last hotel of a wonderful 13 day Gate1Travel land tour of France to include Paris, Amboise, Bordeaux, Lourdes, Montpellier, Lyon, Dijon, and back to Paris. All hotels were first class especially in Paris where the views were excellent. Tour Director was very well informed and motorcoach and driver very good. Excursions were very good. Tour price was very reasonable and highly recommend it!

Room Tip: Higher floors especially in Paris have best views.
  • Stayed: May 2013, traveled as a couple
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Thank Allen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded March 1, 2014

Dear Allen66,

Thank you very much for your comments.
We truly hope you will consider coming back at the hotel Mercure Paris Centre Tour Eiffel next time you will be in Paris.

Best regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

The best part of this hotel is its proximity to the Eiffel Tower. It's very close, like a 3-5 minute walk. The rooms, while clean and modern, are painfully small, even by European standards. The bed itself takes up 80% of the room. The morning breakfast buffet was very good, although the staff was quick to snatch your plate away and rush you to leave before the next wave of guests came through. I got a good deal here through hotwire, and was generally satisfied, but if I paid the 200+ Euros/night they had posted on their lobby ratesheets, I wouldn't have been happy at all. All in all, it was fine, but if I go to Paris again, I'd probably try a different hotel.

  • Stayed: February 2014, traveled as a couple
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Thank kvn1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 27, 2014

Dear kvn1029,

Thank you for your comment about your stay at the Mercure Paris Centre Tour Eiffel.
We are happy to know that you enjoyed the location and our breakfast buffet.
We look forward to welcome you back at our hotel.

Best regards,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

Lovely clean, well kept Hotel. Room allocated on the 9th floor, very clean comfortable beds, bathroom and separate toilet modern and well kept. The decorations were modern and furnishings looked new. Had evening meal at the Hotel, as exhausted after first day of site seeing, chose from the Al a Carte menu although wished we had gone for the set menu which was 22 euros for three courses. Free glass of Champagne given, not exactly sure why, but very nice. Service in the restaurant was brisk and well organised. Had breakfast at the Hotel in the main restaurant but found this pricey and later found out we could have gone into the Orangery/Cafe for less. If you have a small appetite the Orangery is the best bet. Checking in and out was painless, the reception staff spoke very good english and extremely helpful. The Metro is 2 minutes walk from Hotel and again all staff helpful and had reasonable standard of english to give clear instructions. Just one thing when you get off the Metro at Paris Nord you need to go up two floors to get to the Gare du Nord station for the Eurostar train, didnt immediately realise this. Bought the carnet which is 10 separate tickets for the Metro, we bought the tickets on the the Eurostar train to save time. We travelled everywhere we wanted to go and still have spare tickets which can be used again on another visit. Under 25 years olds get in free to the Musee d'Orssy, worth a visit if you like art, all the Monets and Impressionist paintings are there. The entrance into Notre Damn Cathedral is free and worth a visit. Loved our short trip to Paris and wil definitely go back.

Room Tip: We were on the 9th floor, room 915 and did not have a view of anything special, could not see the E...
  • Stayed: February 2014, traveled with friends
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Thank SuziBXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 27, 2014

Dear SuziBXXX,

Thank you very much for your nice comment.
It is a real pleasure to learn that you enjoyed the accommodation of the hotel and the helpfulness of our team.
We truly hope to welcome you back soon at the Mercure Paris Centre Tour Eiffel.

Best Regards,

Laurent Mauguit, General Manager

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Reviewed February 24, 2014

My family and I just stayed here for 2 nights. Great location close to Eiffel tower and Seine. Very pleasant and polite. Helpful that staff spoke English when my broken French failed me. Very comfortable rooms. Excellent breakfasts. Ideal for a weekend break. Merci beacoup to all the staff.

  • Stayed: February 2014, traveled with family
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Thank profdeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 27, 2014

Dear profdeer,

Thank you very much for your message; it is a real motivation for our team.
Be assured that I have shared your feedback with the entire team.
We hope to have the pleasure to welcome you back.

Best regards,

Laurent Mauguit, general Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014 via mobile

The hotel was fantastic and is in a brilliant location! It is perfectly situated for the Eiffel Tower. The view from the hotel reception of the tower is fantastic. We managed to walk to the tower, over to the Louvre and Notre Dame and back with ease however it did take a couple of hours. The staff were lovely and very accommodating. However do beware that only the most expensive rooms get the Eiffel Tower view. Would 100% return.

Stayed: February 2014, traveled as a couple
1  Thank RyOg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 23, 2014

Dear RyOg,

Thank you very much for your nice comments about your stay at the Mercure Paris Centre Tour Eiffel
I share them with my team, who was very proud that you were pleased with everything, because it is our aim to make stay of our guests as enjoyable as possible.

We look forward to welcome you back for your next stay in Paris.


Sincerely,

Laurent Mauguit, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

My boyfriend surprised me with a flight ticket to Paris the day before my 21st birthday and we stayed in the Mercure Paris Centre Tour Eiffel. He said he requested a room with a view of the Eiffel Tower, however we did not have one but we didn't plan on spending the time in the room so not to worry!

The room was as really good size, and the bed was unbelievably comfy! The only issue we had was that the toliet didnt always flush, we informed staff on the first night but nothing was done about it. Also, the paint work was terrible, especially in the bathroom, but thats just being picky so I wouldnt worry about that. I mean, come on, who spends that much time in their room to examine that?!

We didnt have breakfast in the hotel which was perfect for us as we just went to local cafes. It was in the PERFECT location, couldn't have asked for a better 21st birthday present!

The only issue we had with the hotel staff was that on our last night (Wednesday) I was woken up at about 3am, we had to be up at 7am for our flight, by French guests running up and down the hall and shouting at eachother, like full on screaming arguement. I fell back to sleep after half an hour but was woken up again at about 4am, as was my boyfriend so we rang reception to complain. We didn't hear any staff come up, the arguements eventually stopped at about 5am when we heard lots of doors slam!

Other than that it was AMAZING! Would highly recommend this hotel and a visit to the resteraunt overlooking the Lourve. Yes the meal was expensive, but was well worth it for a cosy meal overlooking the Lourve and the Eiffel Tower. Perfect!

Room Tip: Ask for a room with a view of the Eiffel Tower, well worth the extra pennies to see that view on a m...
  • Stayed: October 2013, traveled as a couple
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2  Thank Gill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent-Mauguit, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this reviewResponded February 21, 2014

Dear Gill H,

Thank you so much for taking the time to share your impressions with other travelers.
We are pleased to know that you enjoyed your overall experience at our hotel for your 21 st birthday.
We did take good notice of the issues in the room and we already took the corrective measures.
We look forward to welcome you back in our hotel.

Best regards,

Laurent Mauguit, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#318 Luxury Hotel in Paris
#424 Family Hotel in Paris
#453 Romantic Hotel in Paris
Price Range: $163 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Official Description (provided by the hotel):
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 
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Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren

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