Stayed here for 2 nights January 2014 it is a nice hotel nice modern reception etc but the rooms and service are just not 4 star..to start with the rooms are pretty standard i had requested a room with a view of the eiffel tower and having paid an extra £100 for a "deluxe" room i would have thought this isnt a big request..the "deluxe room" also included bath robes and slippers- shame they only gave us one set (which when booking a double room seemed a bit odd) it took 3 attempts asking as reception to get the extra one and finally did on the last night-not a major problem buts its the principle,i paid more for these extra touches!other issue was around housekeeping-went out sightseeing at 11am and returned at 5pm no housekeeping done atall despite us putting the door notice on asking we wanted this done-in the end we tracked down a cleaner and asked for this to be done whilst we spent 12euros waiting in the hotel bar..not 4 star!!!!!complained at hotel about lack of extras paid for and lack of cleaning but not much use,i suggested a complimentary breakfast seeing as i had paid £100 more for im not sure what!told they would "leave a msg for the manager"guess what-no response or acknowledgment..overall hotel is fairly clean,rooms are ok but no better than a premier inn and be warned do NOT pay extra for the premium or deluxe rooms,it is no different from the standard ones-needless to say feeling ripped off and wont return
- Official Description (provided by the hotel):
- A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites, some with views of the Eiffel Tower. ... more less
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- Also Known As:
- Mercure Paris Suffren Tour Eiffel Hotel Paris
- Mercure Tour Eiffel Suffren