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“Excellent Hotel, Brilliant Location” 4 of 5 bubbles
Review of Mercure Paris Centre Tour Eiffel

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Mercure Paris Centre Tour Eiffel
Ranked #496 of 1,795 Hotels in Paris
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent Hotel, Brilliant Location”
4 of 5 bubbles Reviewed July 10, 2013

We stayed here in Feb for our first trip to Paris and I was thoroughly impressed.

The rooms were as they are advertised, the shower is amazing! We were really lucky to have a view of the Eiffel Tower from our room, which made it even more special.

The only criticism I have is that the bar lacked any sort of atmosphere, but overall a great hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 11, 2013
Dear Mas L,

Thank you very much for your kind and enthusiastic comment about our hotel.
We are glad to read that you enjoyed our newly renovated rooms.

We look forward to welcome you back for your next stay in Paris.

Best regards,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,333 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (550)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Cambridge, United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

We were looking for the right balance between it being in a central location and at an affordable price when booking our hotel and we were very pleased with this find.

The location is excellent and there is so so much to do and see on the doorstep of the hotel - the french market at the weekend is well worth a visit as well as all the little owner managed bistros, bakeries, bars and restaurants. Obviously, albeit restricted, the view of the Eiffel tower was a bonus and it was right opposite a metro station so getting around Paris was pretty easy.

It was no firework show - the hotel was not particularly cute, or romantic, or anything amazing. But it was clean, well located, comfortable and smart enough.

I would highly recommend this hotel to anyone who is looking for a comfortable place to sleep and use the bathroom - this hotel is great if you'd rather spend your time and money on seeing and experiencing all that Paris had to offer.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Emilia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 9, 2013
Dear Emilia B,

Thank you for your feedback and taking the time to post your comments.

We were delighted to read you enjoyed our location as well as the comfort of your room.

Hope you would give us a renewed opportunity to welcome you at the Mercure Paris Centre Tour Eiffel.

With best regards,

Laurent Mauguit, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
solihull
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed July 6, 2013

We stayed here in late June , although the weather was slightly grim, it did not deter us from seeing the sights, and as such this hotel was an excellent central location. You can view the tower from the entrance and walk to it within 5 minutes.

The staff were exceptionally friendly and helpful - nothing was too much trouble for them.I cannot comment on the food as I didn't come to Paris to experieince hotel food, however,I did see some guest having breakfast, and this looked excellent.

The room was very clean and I have seen reviews on here where the shower was given poor reviews - why ? I loved the rain shower.

Yes it was slightly more expensive than other hotels I could have found, but as the saying goes, you get what you pay for . Location was fantastic.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SolihullH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 9, 2013
Dear SolihullHammy,

Thank you for taking the time to write about your experience at the Mercure Paris Centre Tour Eiffel
We are pleased to know that you enjoyed your stay and the helpfulness of our team.

It is a real pleasure and an encouragement to receive such compliments.
We look forward to welcoming you back for your next stay in Paris.

Sincerely,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 5, 2013

Great location - 2 minute walk to Eiffel Tower. Beyond that - average hotel as far as comfort. Room was small and bare. Breakfast was average. WiFi was worse than non-existent...it was slow. Slow...slow. It locked up and was very inconsistent. Front desk didn't seem to care either! The air conditioning didn't really work. It was cooler to sleep with the window opened. You might shop around a bit, but hard to beat location to city center.

Stayed July 2013, traveled as a couple
Helpful?
Thank BCMCTEXAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 10, 2013
Dear BCMCTEXAS,

First of all, I would like to thank you for taking the time to share your experience with us.

We are very sorry for your unfortunate experience with Wifi access.

I am sorry that it did not meet your expectations.

Please allow me to express my sincerest apologies.

Thank you for your feedback which will help to offer the highest quality of service.

We appreciate you sharing your concerns and hope that you will give us the opportunity to better serve you in the near future.

Kind regards,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
World Wide Traveller
Level Contributor
85 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed July 5, 2013

The location is really close to the Eiffel tower and the Seine bridges and Trocadero, but you trade that off by paying more and being further away from shops, restaurants and bars.
The hotel itself is everything Mercure promises from the good bed (not the night of sleep) and comfortable room, to the friendly service, the large variety of the buffets and meals offered.
The negative point was personal and was linked to the pillows, really to thin and soft for all of us. Even stiffing 2 of them in the pillow covers did not really help us sleep well.
There is a subway near by and the borders of the river are great for a evening stroll.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benchmarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 9, 2013
Dear Benchmarker

We would like to thank you for your kind comment about your stay at our hotel. It is always a real encouragement for our entire team to receive such compliments.

We look forward to welcoming you back at the Mercure Paris Centre Tour Eiffel.

Best Regards,

Laurent Mauguit General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompano Beach, Florida
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed July 1, 2013

The hotel is in poor condition and the rooms are very small and uncomfortable. The mini bar is barren and the walls in my room are cracked and peeling. The air-conditioning is sub-par, not cool enough. Overall completely overpriced and too generously rated for it's condition. It was a huge disappointment for the money we paid.

Room Tip: stay at the renaissance arc de triomphe
See more room tips
  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank w1dflwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, July 2, 2013
Dear w1dflwr,

Thank you for you reviews of your stay at the Mercure Paris Centre Tour Eiffel.

I am very sorry to read that you did not like your room, yet freshly renovated.

Your comments are precious as they allow us to continuously improve our level of service.

Thank you again and we do hope to welcome you back soon at the hotel Mercure Paris Centre Tour Eiffel.

Sincerely,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Centre Tour Eiffel

Property: Mercure Paris Centre Tour Eiffel
Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#279 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Official Description (provided by the hotel):
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 
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Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren

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