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“2 Night in Paris”

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Mercure Paris Centre Tour Eiffel
Ranked #522 of 1,798 Hotels in Paris
Johannesburg, South Africa
1 review
“2 Night in Paris”
5 of 5 bubbles Reviewed June 24, 2013

Great hotel and great location. Ideal for couples and business travel. Eiffel Tour is just round the corner. We loved the experience and the Friendliness by all the staff. The rooms where modern, comfortanle and clean. Great Job all round.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Justindf23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, June 25, 2013
Dear Justindf23,

We would like to thank you for your kind comment about your stay at our hotel. It is always a pleasure and a real encouragement for our entire team to receive such compliments.

We look forward to welcoming you back at the Mercure Paris Centre Tour Eiffel.

Kind regards,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,399 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (559)
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English first
Manchester, United Kingdom
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 20, 2013

We chose this hotel for an overnight stay after visiting Disneyland we wanted to spend a day sight -seeing. We chose this hotel because it was close to the Eiffel tower. The picture on the website makes look like its next door but in fact you can’t see the tower from the hotel.
The front desk could have been a bit more friendly and although gave my son an Eiffel tower key ring they failed to read the note in the system which stated we was celebrating our very recent engagement. There was no acknowledgement or bonus offered, after our stay at Disney we was all very disappointed with this hotel which was meant to be the same standard as our previous hotel.
The room itself is funky in décor albeit small in size and the toilet you couldn’t swing a cat in. The room however was clean and the bed was comfortable, we made a request for additional pillows which was acknowledge inside 15 minutes, which I thought was pretty fast.
The free WI-FI service didn’t work for me or my fiancée and this would be a problem if was here for work purposes.

We didn’t eat breakfast here as I felt 19:50 euros per person a bit steep. In short not a bad location and clean funky looking hotel . The rate that evening was 359euros which I have to say I’m glad I wasn’t paying that much., if you can get it for around £120-150 then fair enough but anything more so not worth it.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jetwind1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, June 24, 2013
Dear Jetwind1970,

First of all, I would like to thank you for taking the time to share your experience with us.
I am sorry that it did not meet your expectations.

We do have rooms with a nice view on the Eiffel Tower.
We always try for special event, as a recent engagement, to make a special attention to our guest.
But it seems that we missed the note in your system and we do apologise.

We hope that you will give us the opportunity to better serve you in the near future.

Kind regards,

Laurent Mauguit, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

Spent 4 nights at this hotel at the end of May, the hotel is in a prime location from where all the major tourist attractions of paris are easily accessible. Easily accessible from CDG via RER B and RER C. The hotel is literally a 3 min walk to the Eiffel Tower, 5min walk from RER C stop and is surrounded by small café's and restaurants. The hotel staff spoke fluent English and were very helpful with requests. The hotel is super clean and neat, stayed on the 11th floor and had an amazing view of the tower, although the tower is right outside the hotel. The hotel offers discount tickets to Disneyland paris, they even arrange a shuttle for you.
Be cautious around the Eiffel Tower area for dodgy girls requesting donations, they harass you if you speak English and refuse to donate cash, stay away from the cup and ball gambler on the streets and stay away from the clown at the Eiffel Tower he will ask you for money even if you take photo of him.
Overall the stay in paris was amazing, the food and people were great despite the other reviews I've read, very friendly and helpful people all over.

This hotel certainly added a special charm to our trip.

Room Tip: Eiffel Tower view is amazing, however if you are out the whole day, it will be of no use. Rather s...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Footprint_Dre_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, June 24, 2013
Dear Andre G,

Thank you very much for taking the time to share with us your feedback on your stay with us.

We are really pleased to know that we made your stay in Paris even more pleasant.

We hope to welcome you back during your next stay in Paris.

Sincerely yours,

Laurent Mauguit General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helensburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed June 20, 2013

Booked the Mecure Paris Centre Tour Eiffel Hotel for a weekend stay in Paris and I cannot recommend the hotel highly enough! Booked an Eiffel Tower room view which was fab staff were very accommodating and gave us a great room with a fantastic view. I would recommend asking to be put on one of the higher floors if you book this room (we stayed on the 12th floor which I would ask for again when we go back!). Its 2 minutes away from the famous Eiffel Tower and the metro stations Champ De Mars Tour Eiffel & Bir-Hakiem are only 5-10 mins walk away which is a great way for getting around Paris. We never used the restaurant in the hotel however we ordered room service and the food was lovely and was delivered to our room extremely quickly! Overall we will be staying at the hotel again cannot recommend it highly enough, staff are extremely friendly & accommodating! :-)

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Shan_loves_Shoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Normal, Illinois, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 19, 2013

I enjoyed the stay at the hotel but the service at the front desk was poor and the staff members were not very nice. It's OK place if you don't care about the people at the front desk. The restaurant at the hotel is not recommended. it's expensive and not that great. You can find better places around including local bakeries.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank JolyJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, June 20, 2013
Dear JolyJo,

I would like to thank you for taking the time to share your experience with us.

Your comments are precious as they allow us to continuously improve our quality of service.
As for the front desk staff, please do not hesitate to come back to us and give us more details about your experience.
Could you please send us an email directly at
h2175-se@accor.com.We sincerely apologizes for this inconvenience.

We hope to welcome you again when you will have the opportunity to come back to Paris.

Best Regards,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

Spent three nights at this hotel while attending a business conference near -by.
Great experience.
Reception staff were very helpful with check in and with advise on travel etc.
Bedroom was large and very comfortable. Breakfast was suberb.
WiFi available
Location terrific.

  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureCtrTourEiffel, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review, June 20, 2013
Dear Robert M,

Thank you for sharing your feedback regarding your recent stay at Mercure Paris Centre Tour Eiffel. I am truly happy to hear that you had a great stay with us thanks to the location and the service you received!

I will be sharing your comment with our front office staff. We look forward to welcoming you very soon on your next trip to the French capital!

Sincerely yours,

Laurent Mauguit, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
3 reviews
3 of 5 bubbles Reviewed June 16, 2013

We stayed from June 9-11 at Mercure Centre Tour Eiffel and was very pleased when we saw it was just a few steps away from the Eiffel Tower and a few meters away from the Metro. Check in was a breeze with Fabien, the receptionist and my kids were even given a complimentary eiffel keychain.
However, when I was informed by Villa San Pietro Hotel at San Giovanni Rotondo, Foggia, Italy, that the Prada glasses I left at their hotel was sent to Mercure Centre Tour Eiffel and was received by their staff last June 7, 2013, things turned out for the worse. At first the staff said it was received and was just going to locate it and then when we dealt with another Mercure staff, she brushed us off with a very unpleasant attitude and said that it wasn't there with them. We contacted the courier GLS and saw that the parcel was indeed sent on the specified date. Until now, we haven't received anything yet from there. All we ask is common courtesy and for them to give us feedback on this since the courier can attest that the hotel received it.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank PrincessAquino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Centre Tour Eiffel

Property: Mercure Paris Centre Tour Eiffel
Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#297 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Official Description (provided by the hotel):
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 
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Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren

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