Unwelcoming, unhelpful, uni-lingual staff.
First impressions are very important and at this small hotel the reception staff are curt, very unhelpful as if it would be a shock to provide anything other than a key, and very ill matured. When I asked if they had an adapter for my computer the receptionist made a big fuss about how difficult the clients were – no one else was in sight and she wouldn't help. Another staff member who appeared to be the cleaning lady went to search but could find anything all while the receptionist was sighing and grumbling.
When I had trouble connecting to the free wireless, they made a great effort to be unhelpful – solve it yourself it is self-evident how it works. The internet here is 22 euros for the cheap rate.
The hotel is currently being renovated. The rooms are very small and pretty with a very functional bath shower arrangement. There are good towels. Sheets and a very comfy bed too. Small closet for clothes too.
- Official Description (provided by the hotel):
- The Montparnasse Alesia hotel is what you are looking for. Line 3 of the metro will bring you to the exhibition centre of Porte de Versailles in only 10 minutes; line 4 puts the center of Paris 15 minutes away and Saint Lazare 20. The property offers you 70 rooms; free wifi, air conditioning, flat screen TV with Canal + and 4 international channels, individuals safe, courtesy tray and, laundry service are the main assets of the rooms with contemporary design. The shower or bath rooms are equipped with beauty mirror, hairdryer and with numerous welcome gifts. The American buffet breakfast will be the promising beginning of an excellent day. ... more less
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