Overall the staff were utterly incompetent. I have several examples of this. First, we asked the front desk to print out a voucher needed for a tour. The individual behind the desk did not know how to use a computer. Specifically he had a problem locating my email and once he found it could not figure out how to print. We were unable to get our vouchers. Second, the maid was rude. We asked for additional towels. When she brought them to us she did not speak English and as a result barged into our room by pushing my friend out of the way to retrieve the old towels. I was still in bed. And by the way, it's not like anyone would ever take them since they are paper thin. Third, the night before we left we asked the front desk to confirm a car service to the airport which they booked for us and they replied with l "we cannot confirm, but I am sure it's fine." This is clearly not the case since our friends who stayed in another room left the day before and the car they arranged never came. Fourth, when we went to leave at 5 am the next morning the man who was supposed to be manning the front desk had the the lights off in the lobby and was sleeping on the couch with an eye mask.
I say the location is poor due to the proximity to an incredibly loud intersection. I am from manhattan and even I thought this was loud. All day long police officers blow a whistle to direct traffic. It is literally all day. You can ever hear the whistle with the windows closed; however,you often have keep the windows open due to lack of a/c. Overnight we frequently awoken by loud sirens and garbage trucks.
The room was average and it did have a safe and refrigerator. The bathrooms were fairly new. That said, don't think it's worth the incompetent staff and awful intersection.
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- Also Known As:
- Acropole Hotel Paris