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“Lovely clean quiet hotel”

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Citadines Didot Montparnasse
Ranked #877 of 1,809 Hotels in Paris
Reviewed April 3, 2014 via mobile

In a quiet area on the outskirts of central Paris. Nice local area with restaurants and shops all handy. A 10 min walk to nearest underground then an easy trip to all the other areas of Paris. Room was clean and tidy, staff were very nice. Would recommend this hotel for a family wanting a hotel a little way from the bustle of central Paris. For youngsters wanting a bit more life would recommend staying a bit closer to the center.

Stayed: April 2014, traveled with family
2  Thank LouBBLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Directrice de Résidence at Citadines Didot Montparnasse, responded to this reviewResponded April 4, 2014

It was a great pleasure having you stay with us at Citadines Didot Montparnasse.

Thank you for taking the time to share your feedback online via TripAdvisor.

We are pleased to read that you enjoyed your stay at Citadines Didot Montparnasse. Thank you for your kind compliments, particularly for our staff. I will certainly share your compliments with them and also with the rest of the team. Receiving compliments such as yours inspire us to continually do better in creating memorable stay experiences for our guests.

Once again, thank you for choosing to stay with us. We look forward to welcoming you again in one of our serviced residences.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 - 91 of 303 reviews

Reviewed March 26, 2014

First, the hotel is great. All rooms have a small kitchenette which is really helpful. The rooms are big enough and clean. The bathrooms are great too. Who why have I rated it as "Average"? Well, it's the people behind the desk. I am yet to meet a more obnoxious bunch of people who charge you a bomb for the room and give pathetic service. Sample this -
I had arrived in Paris on an early morning flight and had made sure to intimate the hotel 3 days prior that I would need a room earlier than the check-in time. reconfirmed a day prior to arriving. It was confirmed over email and when I landed I was told that my room wouldn't be ready until lunch time. And here I was, at the hotel at 8:30am. Well, since there was nothing to do we inquired about the nearest coffee shop and sat down and spent a few euros. When we checked-in to the hotel, we were told that complimentary coffee and snacks are available 24 hours to guests. WHAT?? If that's the case why wasn't it told to me in the morning? Why did I have to spend 73 Euros on coffee at some other place? But the information came only once they made sure the credit card was swiped and amount charged in full..
Then, the lady behind the counter made every effort to let us know how displeased she was when we inquired about how to go around Paris.. 3-4 minutes into the conversation, she simply walked off and didn't return for next 10 mins. Well.. if you are going to charge me over a 100 euros per day for a couple of days, you better give me your 5 mins. Or have a self-service kiosk setup at the counter so that guests don't take "your precious time".
In the end, I wasted 1 whole day trying to get my room and trying to speak with their executives on places to visit and had to rush through the next 2 days to visit those places.. Ultimately had to give The Palace of Versailles a miss as I was told that it's very very far off and can't be covered in half a day..!
Will I be coming back to the hotel? A big NO...!! They can go ahead and keep their snobbish staff for all they like..!

Room Tip: Rooms on the higher floor with greenery facing (non-street facing) would be nice as it is more quiet...
See more room tips
  • Stayed: September 2013, traveled as a couple
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Thank anubhav_gaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Directrice de Résidence at Citadines Didot Montparnasse, responded to this reviewResponded March 27, 2014

Thank you for sharing your feedback about your stay experience with us.

While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.

I would like to apologize for the disappointing stay you had with us. Thank you for giving us the opportunity to address your concerns.

I would like to clarify that check out time is at 12pm and as we are fully booked during this periode, early check in cannot be definetely confirmed unless the room is booked from the previous night.

Tea and coffee facillities are free of charge during all day and night but snacks are not provided.

Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

A short cab ride from Orly, the hotel is in a pleasant and very safe residential area with lots of local amenities - bakeries, supermarkets, local restaurants all within walking distance. It's about 10 mins walk to the metro, and a bus stop by the hotel entrance that takes you direct into the city.

Yes, the rooms aren't massive, and the rooms look as if they are being updated, but it's Paris so who stays in their room! Our apartment slept 4 comfortably, was very clean and tidy. Our receptionists were very helpful, gave us lots of good tips and were very accommodating.

Would happily stay there again.

Tip - get croissants from the bakery opposite, and fruit juice from the market next door.

Stayed: February 2014, traveled with family
Thank SteveP1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Hotel Manager at Citadines Didot Montparnasse, responded to this reviewResponded March 20, 2014

It was a great pleasure having you stay with us at Citadines Didot Montparnasse.

Thank you for taking the time to share your feedback online via TripAdvisor.

We are pleased to read that you enjoyed your stay at Citadines Didot Montparnasse. Thank you for your kind compliments, particularly for our staff. I will certainly share your compliments with them and also with the rest of the team. Receiving compliments such as yours inspire us to continually do better in creating memorable stay experiences for our guests.

Once again, thank you for choosing to stay with us. We look forward to welcoming you again in one of our serviced residences.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

I have been staying with other citadines apartment around the world, but this one has the worst service so far. The apartment is clean, the location is good, but the service makes people unfair arable.
1. Weekly cleaning. I personally am happy with my room being cleaned once a week, but at least take out the rubbish daily? What do we suppose to do with our rubbish? Keep them in the room?
2. Check out time. Again, this is something small but not regulated. In our room, the hotel brochure clearly states that customers need to vacate by 12, but when we called to enquire about it, the staff was impatient and insisted that the checkout time is 11.
*frustrated*

  • Stayed: March 2014, traveled with friends
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Thank 和莉 米
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Hotel Manager at Citadines Didot Montparnasse, responded to this reviewResponded March 18, 2014

Thank you for sharing your feedback about your stay experience with us.

While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.

I would like to apologize for the disappointing stay you had with us. Thank you for giving us the opportunity to address your concerns.

Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Arrived at this apartment in the evening and was greeted by a very friendly receptionist that spoke excellent english. Our apartment was a little bit dated but clean and adequate. There is a bus stop outside the hotel that takes you into the city centre within 25 minutes. A small supermarket is located next to the hotel and several others within a short walk.
Overall the hotel was good value.

  • Stayed: February 2014, traveled with family
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Thank Jwind44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Directrice de Résidence at Citadines Didot Montparnasse, responded to this reviewResponded March 8, 2014

Thank you for sharing your feedback about your stay experience with us.

It was a great pleasure having you stay with us at Citadines Didot Montparnasse.

Thank you for taking the time to share your feedback online via TripAdvisor.

We are pleased to read that you enjoyed your stay at Citadines Didot Montparnasse. Thank you for your kind compliments, particularly for our staff. I will certainly share your compliments with them and also with the rest of the team. Receiving compliments such as yours inspire us to continually do better in creating memorable stay experiences for our guests.

Once again, thank you for choosing to stay with us. We look forward to welcoming you again in one of our serviced residences.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

One night stay, two adults and two small children. Friendly helpful reception staff, we arrived earlier than the check in time but were able to use our room. Great as we had had an early start and were pretty tired! Quiet location within walking distance to the metro. We had the one bedroom apartment. Average size, clean but tired. Could do with some updating, grouting, stains on carpets etc. It served its purpose well for us, we had to pay extra for breakfast (10 euros) Breakfast poor, things were running out but not replenished. Not an amazing choice, not worth the 10 euros each - would suggest you find a lovely little cafe somewhere else.
To sum up i would recommend if you want a quiet location but within easy reach of all the main attractions of Paris. Lovely little flea market near by on the Sunday. Would stay again.

Room Tip: Don't bother with the breakfast.
See more room tips
  • Stayed: February 2014, traveled with family
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Thank dlbKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Directrice de Résidence at Citadines Didot Montparnasse, responded to this reviewResponded February 5, 2014
Google Translation

Nous vous remercions pour votre commentaire.

Nous avons été ravis d'apprendre que vous aviez apprécié votre séjour chez nous et sommes également heureux d'avoir répondu à vos attentes en termes de services et de qualité. Ces commentaires positifs nous incitent à poursuivre notre engagement à l’égard de la qualité du service que nous proposons.
Nous sommes contents d’apprendre que vous avez pu apprécier notre emplacement central dans Paris.

Je suis désolée que vous n'avez pas trouvé notre service de petits déjeuners à la hauteur de vos espérances.

Soyez assurés que nous cherchons toujours à satisfaire les attentes de nos résidents.

Nous vous remercions de votre fidélité, et au nom de toute l’équipe de Citadines Porte de Versailles Paris, vous assurons que nous serions ravis de vous accueillir à nouveau dans l'une de nos Résidences hôtelières.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

Just came back from an excellent stay in these very nice apartments

Pro's
Nice location, clean room, friendly staff, good value

Con's
The only negative is the size of the room but in france this is not uncommon!

  • Stayed: November 2013, traveled with family
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1  Thank Austin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hélène U, Directrice de Résidence at Citadines Didot Montparnasse, responded to this reviewResponded December 13, 2013

It was a great pleasure having you stay with us at Citadines Porte de Versailles.

Thank you for taking the time to share your feedback online via TripAdvisor.

We are pleased to read that you enjoyed your stay at Citadines Paris Porte de Versailles. Thank you for your kind compliments, particularly for our staff. I will certainly share your compliments with them and also with the rest of the team. Receiving compliments such as yours inspire us to continually do better in creating memorable stay experiences for our guests.

Once again, thank you for choosing to stay with us. We look forward to welcoming you again in one of our serviced residences.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Didot Montparnasse

Address: 94 rue Didot, 75014 Paris, France (Formerly Citadines Porte de Versailles Paris)
Location: France > Ile-de-France > Paris
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#513 Romantic Hotel in Paris
Price Range: $110 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Didot Montparnasse 3*
Number of rooms: 80
Official Description (provided by the hotel):
Situated between the Paris Expo Portes de Versailles exhibition centre and the Gare Montparnasse train station, Apart’hotel Citadines Didot Montparnasse Paris enjoys a privileged position at the heart of a quiet, “typically Parisian” residential district. The surrounding buildings are magnificent examples of late 19th and early 20th century architecture, and there are many local shops. Streets that bustle with open-air markets give way to unassuming and peaceful little alleyways. The surroundings are refreshingly green, thanks to the public gardens and acacias that line the main routes. With the quiet of rue Didot to one side and the greenery of the garden to the other, your Apart Hotel offers you both comfort and convenience. The serviced apartments hotel is just ten minutes’ by car – or 4 tram stops – from Porte de Versailles and its Parc des Expositions exhibition centre, a year-round venue for major Parisian trade fairs. Numerous bus routes enable you to travel throughout Paris while soaking up the atmosphere of the capital: the no. 58 bus takes you to Montparnasse station in under 10 minutes. The reception is open 24/7. Whether you are in Paris for a long stay or just passing through, our serviced apartments offer everything you could need for your well-being. Stay on your own or as a couple in a studio, or opt for serviced apartments for three or four, with living room and bedrooms. Whichever you choose, you’ll feel right at home. From fully equipped kitchens to complementary WiFi and air conditioning, everything has been designed for your comfort. A range of a la carte services – including daily housekeeping, dry cleaning and a car park – is also available. Each Studio and Apartment houses a bathroom inclusive of a hairdryer, with separate toilet in Studios and One-Bedroom apartments, a fully-equipped kitchen area complete with stove, microwave/grill, dishwasher and fridge. Each apartment has a TV with satellite channels, safe deposit box and direct-line phone. All our Studios and Apartments are fully air-conditioned. Linen and towels are provided. The apartment is cleaned with linen and towels changed for free once a week. Additional housekeeping service is available upon request and is charged according to your needs. ... more   less 
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Also Known As:
Citadines Porte De Versailles Paris Hotel Paris
Citadines Hotel Paris

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