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“Its still all about the people” 5 of 5 bubbles
Review of Hotel Scribe Paris Opera by Sofitel

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Hotel Scribe Paris Opera by Sofitel
Ranked #247 of 1,795 Hotels in Paris
Certificate of Excellence
Bay Shore, New York
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Its still all about the people”
5 of 5 bubbles Reviewed February 23, 2014

With so many hotels to choose from in Paris, the difference that makes you want to return to this hotel is the people. The concierge team here is the main reason we always come back. One day we were in an extreme rush and all the concierges were busy with other customers and one of the check in staff asked if we could wait, when we didnt respond affirmatively, she immediately started to help us herself and got us reservations for lunch for that afternoon. I dont know how the maids do it, but no matter what time you leave the room, your beds are always made when you get back. And the beds... Theyre so fluffy and comfortable that without the inspiration of the streets of Paris, theyd be impossible to get out of. It is our fourth time here and we will definitely return. The staff here loves their working environment which shows. The location is also great; the hotel is very close to two metro stations that accomodate multiple lines which is very convenient.

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SnailP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent A, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 25, 2014
Dear SnailP,

Thank you very much for mentioning the helpfulness and solicitude of our staff. Indeed everyone here really feel concerned about the guests well-being and always try to satisfy their needs, before they even mention them. If someone is not available at a time, another Ambassador (it is how employees are called at the Hotel Scribe) will be pleased to help.

The Concierge Team makes it a point of honor to answer the guests requirements as soon as they can, and always do their best to meet their expectations. Emmanuelle, Linda, Marie and Hélène (all women !!) are at your entire disposal and hope to welcoming you again soon !

Best Regards,

Vincent Arnaud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,901 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (178)
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English first
Level Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

The standard rooms, called as luxury, though tastely decorated, would definately benefit a lot from some renovation.
Apart from that, it has been a flawless stay, during a - after 12 hears marriage - new honeymoon, long week end

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kyblaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent A, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 25, 2014
Dear Kyblaw,

I am truly honored you chose the Hotel Scribe Paris for your second honeymoon ! Paris is the most romantic city in the world so you could not have made a better choice. When guests come to celebrate their honeymoon, we are glad to offer them some special amenities in room such as flowers and typical French macaroons.

The hotel is actually "très chic" , as its history is prestigious and we are very proud of telling guests about it. The Scribe was the Jockey Club Head Office during the XIXth Century. The Lumière Brothers made their first cinema projection here and Josephine Baker used to come on the fringe of her shows at the Olympia Theatre, just behind the Hotel. The Scribe Hotel has a very special atmosphere due to its past and we are very proud of it.

We will be glad to give you more details about our very special history next time you come to visit us.

Best Regards,

Vincent Arnaud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed February 14, 2014

You pay for location. The rest has been eroded over the years and every corner has been cut n rder to maintain above average standards. e.g. Breakfast, Bar and bathrooms. The 'Tea Room' charges Plaza Athenee or Cafe de la Paix prices for a surrounding and service which are average.

Room Tip: Stay here for location when on special offer but don't expect more than a Novotel/Sofitel.
See more room tips
  • Stayed February 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gabos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCRIBEParis, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 16, 2014
Dear Guest,

First of all I would like to thank you for taking the time to share your opinion on Trip Advisor, I would be delighted to connect you with our guest relations department in order to know better your preferences.

Our main goal at Sofitel is to ensure a high quality of service and to go beyond our guests' expectations, therefore, your opinion is very valuable to us and I would be very keen to welcoming you again in our parisian mansion.

Please feel free to revert to us at your earliest convenience by telephone or by Email in order for us to offer you a customized offer. I remain at your disposal should you require any further assistance and I am very looking forward to welcoming you again at the Hotel Scribe Paris.

With warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 13, 2014

I stayed here with my family for new years holiday. The hotel is managing by Sofitel. You see the quality. Excellent location, rich breakfast buffet. From reception staffs to housekeepers all staffs were very friendly. The concierge service were working well.

But I think the hotel is dated. Should renovate rooms.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MustafaGungor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent A, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 18, 2014
Dear guest,

Thank you so much for taking time to share your experience with the TripAdvisor community.

I am pelased to read you have been able to enjoy the Sofitel service in the heart of Paris. We strive for perfection, and the Sofitel touch makes the whole experience even more appreciable.

Last summer, we have worked on making the outside of the building regain its original beauty.
The last refurbishment was done in 2007 by Jacques Grange; who has kept the hotels' characteristics from the past in order to offer a unique experience to our clients. We continuously work on making the hotel as comfortable and stylish as possible; your comments are valuable to us.

It will be a real pleasure to welcome you again at the Hotel Scribe Paris.

Kind regards,

Vincent Arnaud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 5, 2014

We discovered this hotel 4 year ago as we wanted to to find a good place to stay during Christmas ----since then we cam back 3 time and never been disappointed - The hotel is at a perfect location for us - Rooms are good and staff is giving the right attention and concierge giving very good advises - A perfect hotel for people that like a bit of luxury in a cosy place -

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thierry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent A, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 18, 2014
Dear guest,

I would like to take this opportunity to thank you for providing us with such a great review. Your loyalty and your comments are valuable to us.
At the Hotel Scribe Paris, we strive for excellence through the ambassadors and service; I am pleased to read you have been satisfied.

I certainly hope there will be a fifth visit and many more yet to come.

Looking forward to welcoming you to the Hotel Scribe Paris soon.

Sincererly,

Vincent Arnaud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed February 4, 2014

great location, generally pleasant staff, good room (for a family of four) if pricey. nice touches everywhere and very stylish. despite v expensive room rate we were charged for (very poor: slow service, old food, poor selection, confused staff) breakfast a very high rate, which was very disappointing.

Room Tip: beware breakfast charges if you are not on an inclusive rate.... 30 euros each for poor food isn'...
See more room tips
  • Stayed January 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank doug s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent A, Directeur général at Hotel Scribe Paris Opera by Sofitel, responded to this review, February 19, 2014
Dear Guest,

I would like to thank you for sharing your comment through Trip advisor.
I am delighted to read that you have had a wonderful time at the Hotel Scribe Paris and that our staff has fulfilled your expectations. Although, I would like to express my sincerest apologies regarding your breakfast experience. Our staff works on a daily basis to ensure our guests' satisfaction, this is why I am quite astonished to read your comment.

At Sofitel we strive to offer a high end quality of service to our guests, therefore, your opinion is very valuable to us.

I would be very keen to offer you another breakfast experience at the hotel, please feel free to revert to our guest relation department at your earliest convenience in order to work out the most suitable option for you on our end. I remain at your entire disposal should you require any further assistance and I am very looking forward to welcoming you back.

With warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Scribe Paris Opera by Sofitel

Property: Hotel Scribe Paris Opera by Sofitel
Address: 1 rue Scribe, 75009 Paris, France
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#49 Spa Hotel in Paris
#113 Business Hotel in Paris
#120 Family Hotel in Paris
#159 Luxury Hotel in Paris
#183 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Scribe Paris Opera by Sofitel 5*
Number of rooms: 213
Official Description (provided by the hotel):
A long tradition of excellence in the art of living awaits you in this grand 19th-century building. An emblem of Parisian life, Hotel Scribe Paris was originally the home of the very aristocratic Jockey Club. It became a hotel of legend, a stage of modernity on which the cinema was born, a favourite place of artists and celebrities. The Scribe keeps that legacy alive today. In its elegant rooms and suites, its public and reception areas, new generations of personalities are even now adding chapters to the hotel's history. ... more   less 
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Also Known As:
Sofitel Paris
Hotel Scribe Paris

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