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paulobearbear
Burton Latimer, United Kingdom

Paris 2019

5.0 of 5 bubblesReviewed Oct 30, 2019via mobile
Mercure hotel

We booked this hotel on the Eurostar website as a package with the train. Having visited Paris regularly in the last 4 years we were pleasantly surprised by the room . The room was a very good size with a large firm bed, wet room, fridge and kettle. Looking out the window you get a view of the Sacre Coeur . Breakfast was fantastic with both a continental selection and hot choice. Machines for tea and coffees. Staff were very helpful and friendly.
The hotel is in walking distance of the Sacre Couer and Moulin Rouge and local shops and restaurants . Uber Taxi 🚕 to Champs Elyse was €9 in the day and the Eiffel Tower was €11 .
We enjoyed a nice glass of wine in the bar and at €6.50 it was a very good price for Paris .
Thoroughly enjoyed our stay here and will definitely look at stopping here again.
Couldn’t understand the criticisms on Trip Advisor before we came as this hotel is fantastic compared to others in Paris in this price range .
Taxi from train station €9 to hotel

Date of stay: October 2019
Trip type: Traveled with friends
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Clémence T, Guest Relations Manager at Mercure Paris Montmartre Sacre Coeur, responded to this review
Responded Nov 4, 2019
Hello Paul,
Thank you very much for this very nice grade following your stay at the Mercure Paris Montmartre.
Positive feedback like yours is a real source of motivation for our teams
We will be happy to welcome you again soon !
Clémence, Guest Experience Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (3,391)
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    131 - 136 of 3,391 reviews
    Reviewed October 29, 2019

    We were in a Privilege Room with an Eiffel Tower view. The location is close to the Moulin Rouge and not too far of a walk to Sacre-Coeur. The staff were very helpful and had an anniversary surprise set up in our room (Thank-you Kenza).
    There is so much too see within a few kilometers.

    Room tip: We were on the 8th floor Privilege room for an awesome Eiffel Tower view
    Date of stay: October 2019
      • Location
      • Rooms
      • Service
    2  Thank traveler321_11
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clémence T, Guest Relations Manager at Mercure Paris Montmartre Sacre Coeur, responded to this reviewResponded October 30, 2019

    Hello,
    Thank you for taking the time to share your experience.
    We are delighted that you chose the Mercure Paris Montmartre to celebrate your birthday and you can count on me to pass on your thanks to Kenza.
    See you soon in Paris !
    Clémence, Guest Experience Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed October 28, 2019 via mobile

    Great location walking distance to the art district, sacre coeur. Had a fabulous view of the tour eiffel although a distance to walk, moulin rouge walking distance.
    Staff friendly, breakfast fabulous all you could ask for

    Date of stay: August 2019
    Trip type: Traveled as a couple
    2  Thank Cher H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clémence T, Guest Relations Manager at Mercure Paris Montmartre Sacre Coeur, responded to this reviewResponded October 29, 2019

    Thank you so much for this very nice comment and recommendation !
    We are delighted that you enjoyed the view on the Eiffel Tower from our rooms.

    We look forward to welcome you again during your next Parisian visits !

    Clémence, Guest Experience Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed October 24, 2019

    This hotel is perfectly located close to the Moulin Rouge, restaurants, the subway and the Open Tour hop-on bus stop. (Beware- its competitor, Big Bus, allows hopping off, but not hopping on at some of its Montmartre stops). There’s even an excellent small Chinese restaurant across a side street from the hotel. Although the hotel is not in central Paris, our very modern room even had a view of the Eiffel Tower. I especially cannot thank Bruna enough for making our Paris holiday so enjoyable. She and Melissa helped us find places, get tickets, arrange transportation, and made our stay very memorable. They both deserve the highest praise! Bruna even helped move us to a room closer to the elevator because my husband has trouble walking. She didn’t seem to have any days off during the whole week we were there, so if she isn’t the manager, she should be! I would highly recommend this hotel, and we hope to return in the future.

    Date of stay: October 2019
      • Value
      • Cleanliness
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    1  Thank MA2267
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clémence T, Guest Relations Manager at Mercure Paris Montmartre Sacre Coeur, responded to this reviewResponded October 25, 2019

    Hello,
    Thank you so much for your very nice review and recommendation !
    We are delighted that you enjoyed your stay among us. You can count on me to convey your compliments to our team and especially to Bruna and Melissa.
    We will be glad to welcome you again soon at the Mercure Paris Montmartre.
    Clémence, Guest Experience Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Reviewed October 21, 2019

    Date of stay: October 2019
    • Trip type: Traveled as a couple
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      • Rooms
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    Review collected in partnership with Accorhotels.com
    This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Clémence T, Guest Relations Manager at Mercure Paris Montmartre Sacre Coeur, responded to this reviewResponded October 23, 2019

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
    Reviewed October 19, 2019 via mobile

    Stayed here for work. Staff is just not helpful. The go to response is “not possible” and “no”. One of the team members lied to me about the taxi service she called for me. Why??? The responses do not make sense, are rude and the service is just way below what anyone should expect for the price of this hotel.

    Just like other guests, I complained about the bed being too hard (I couldn’t sleep and really need the rest while working). No help. The bed is like sleeping on the floor.

    Also, the soap wasn’t refilled for 3 days but that was the least of my worries.

    Very uncomfortable stay - won’t be returning.

    Date of stay: October 2019
    Trip type: Traveled on business
    2  Thank BackpackofMemories
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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