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“Best hotel we've had in Paris”

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Mercure Paris Montmartre Sacre Coeur
Ranked #432 of 1,797 Hotels in Paris
Certificate of Excellence
GreenLeadersGold level
Sheffield
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best hotel we've had in Paris”
Reviewed February 8, 2014

I'm so glad we chose this hotel for our trip to celebrate our wedding anniversary in Paris. We were upgraded to a prestige room on the 8th floor and although we didn't have a proper view of one of the main attractions we had a lovely view across the city.

The staff in reception were very helpful when we arrived. They checked us in quickly and efficiently and gave us a map so we could find our way around.

The room was clean, warm and very comfortable and surprisingly big for a central Paris hotel. This was without a doubt the best hotel we have stayed at in Paris for a long time. We had a coffee maker which was great for breakfast. We had a fridge which we could use to store our own drinks and although it was empty when we arrived, it was filled with soft drinks and water for the other 2 days.

Would really recommend this hotel to anyone. The area is lively and full of bars and restaurants. Some people complain about it being close to Pigalle but the reality is that you don't have to go there if it offends you. Montmartre and the Sacre Coeur are a short walk away and the metro at Place de Cliché is only 5 minutes away with central Paris just 15 minutes on the Metro.

We will definitely stay here again.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
2 Thank sallywt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 14, 2014
Dear Sally,

We are very glad to read your delicious review. Thank you for giving some specification about our location and area!

You have good memories of your stay among us and your Privilege room meets your expectations, it is the best reward for us.

We are all looking forward to welcome you very soon!

Sincerely,
Eric Rochedy,
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Cardiff, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 8, 2014

Stayed at the Mercure Sacre Coeur for 5 nights in Feb 2014. The hotel is very clean and modern and checking in was easy as the staff spoke great English and were really helpful. We stayed in one of the privilege rooms on the eighth floor which gave us a nice view of the Eiffel tower. The room was really big for a hotel in the city center of Paris and the king sized bed was so comfy. The rooms came with complimentary drinks and toiletries which were replenished daily. The only thing I would say that let the room down in my opinion is that the bathroom and sink were in a separate room to the toilet, which I found strange. There is a safe in these rooms that would certainly fit most iPads and laptops of normal size. We had a complimentary breakfast for 3 days of our stay in the hotel restaurant. The breakfast was nice, mainly consisted of french pastries but there was also fresh fruit, yogurts and few hot items. The metro line (M2 and M13) stops at Place de Clichy which is just minutes from the hotel so the location is great.
A few people have commented that the hotel is in a bit of a seedy area being in Montmartre and so close to Moulin Rouge but please don't be put off. In 6 days we didn't feel unsafe or worried in our area at all and felt completely comfortable. We didn't go wandering around the back alleys of Montmarte however, I've heard that's not the safest thing to do!

Tip - if you're staying for more than 4 nights and thinking of going to Disneyland/or using the train to go from the airport to the hotel, buy the navigo decouvert sermaine pass. Its 35 euros (if you havent bought one before you need to take a passport photo and pay 5 euros on top for the card) and you can only get it from Mon to Thurs but it is such good value for money as you can use any metro or RER services. In my opinion it would be much better value than buying a carnet of 10 tickets as you'd find you'd use them very quickly. Paris is huge, so even though we walked A LOT, sometimes you did have to use the metro.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
1 Thank BeccyC1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 14, 2014
Dear Beccy,

Thank you so much for taking the time to share a review regarding your stay among us.
A huge thanks for setting the record straight about our area and Montmartre!

Indeed, as you wrote it is cheaper to buy a Navigo Pass to get around in Paris.

We are all looking forward to welcome you very soon!

Sincerely,
Eric Rochedy,
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Level Contributor
70 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 7, 2014

Fairly bland business hotel. The location is OK near the Place Clichy metro station (line 2). Still some distance to the centre and other attractions. My room was quite but on the small side on the 6. floor. I guess its faily typical french. Seems like a popular place for asian tour operators.

  • Stayed February 2014, traveled on business
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Helpful?
Thank MortenA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 14, 2014
Dear Guest,
Thank you very much for posting a comment on TripAdvisor. Our rooms are around 25 square meters which is large for Paris. We thank you for mentioning our good location near the metro station "Place de Clichy" with the lines 2 and 13. Both lines permit to get everywhere in Paris. For exemple, you can get the Eiffel Tower or the Champs Elysées in 20 minutes.
We hope to be pleased of welcoming you soon.
Sincerely,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 5, 2014

Spent 4 days in this hotel last fall in my first visit to Paris. As I did not know the city, I did not know the location but a friend had recommended the area. The hotel is perfectly located about 1/2 a block fro the Place de Clichy train station. The hotel seems recently renovated. The room was large, king size bed, good linens, and nice bathroom. The bathtub was a little weird as it had a glass door that covered only half of the tub length. So no matter how careful I was, there was water all over. Otherwise, I can't complaint. There was buffet breakfast included. Plenty of food: from eggs, to fruits, croissants, different bread types, cereals, juices, coffee, etc.... Very satisfied. The staff was very pleasant and helpful. I loved the location. 1+ blocks down the road was the Moulin Rouge. Sacre Coeur church was within walking distance. 15 min I would say. The neighborhood is great. There were restaurants and bars in the same block opened till late hours. I got a great rate. I would definitively would go back!

  • Stayed November 2013, traveled with friends
    • Value
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Helpful?
Thank ArchieNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 14, 2014
Dear Guest,

All the team of the Mercure Paris Montmartre is pleased to read your comment on TripAdvisor and thanks you!

We are all looking forward to welcome you very soon!

Sincerely,

Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2014 via mobile

I booked this hotel for a trip to paris with friends. I was quite worried after reading some of the negative reviews on tripadvisor. I don't know where some of these people stayed as this hotel bears no resemblance to the gripes and complaints that some guests left. We all found the hotel wonderful, staff were pleasent, decor and rooms were modern and extremely clean and the location was perfect. We have stayed in lots of hotels in Paris and we would definitely stay here again and recommend it to everybody.

Stayed February 2014, traveled with friends
Helpful?
1 Thank Eileen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 13, 2014
Dear Eileen,
Thank you so much for you very kind review. Your satisfaction is our best reward and it is very encouraging for all our team!
We are all looking forward to welcome you very soon.
Sincerely,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 4, 2014

Very large room. Close to Montmarte the Sacre Coeur Church the artists locations. We did not get a wake up call one morning which caused major panic. We enjoyed Versailles immensely.
The Eiffel Tower lived up to its bad rep re getting to the top as Elevators we none existant.
We did enjoy the restaurant

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank OttawaBoater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, February 13, 2014
Dear Guest,
We are sorry for missing your wake-up call and we beg you to accept our apologies. We have well noted this mistake and we will be very vigilant to avoid it in the near future.
Thank you for mentioning that you enjoyed the size of our room, our Lounge Bar and our location!
We are all looking forward to welcome you very soon.
Sincerely,
Eric Rochedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Montmartre Sacre Coeur

Property: Mercure Paris Montmartre Sacre Coeur
Address: 3 rue Caulaincourt, 75018 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Montmartre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Paris
#266 Luxury Hotel in Paris
#288 Business Hotel in Paris
#344 Romantic Hotel in Paris
#421 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Montmartre Sacre Coeur 4*
Number of rooms: 305
Official Description (provided by the hotel):
Located at the foot of Sacré Coeur, close to the Moulin Rouge and the Haussmann-Opéra district's stores, the Mercure Paris Montmartre Sacré Coeur hotel offers spacious and modern rooms. Perfect for business travel or romantic weekends in Paris, the hotel is within easy reach of the Gare du Nord station, St Lazare train station, the metro and the main tourist attractions such as the Eiffel Tower, Champs Elysées, the La Défense business district, Carrefour Pleyel and the Stade de France ... more   less 
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Also Known As:
Mercure Paris Montmartre Hotel Paris
Accor Paris Montmartre

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