We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay away from the lifts!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure Paris Montmartre Sacre Coeur
Ranked #428 of 1,802 Hotels in Paris
Certificate of Excellence
GreenLeadersGold level
Dorchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Stay away from the lifts!”
Reviewed December 25, 2013

Clean modern hotel, King size bed requested and fulfilled. Modern décor and bathroom. Billed as free wi-fi butonly 24 hours continuous "free" Wi-Fi per internet account available without charge. All you can eat breakfast buffet (chargeable but good range of food). Annoyed to find that the lifts give out a weird "chair scraping across a tiled floor" noise that echoes around the building. Effectively stops you sleeping until the last person to use the lift comes in and goes to bed. Unless you like this sort of intermittent noise be sure to book a room as faraway from the lifts as you can. Hotel is well located for Montmarte and Sacre Coeur. 300 metres from Clichy Metro but be aware that you will have to carry your bags up two flights of stairs as there is no elevator in this Metro station

Room Tip: Be sure to book a room away from the lifts
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, January 15, 2014
Dear Mike,
We thank you for taking the time to share your review regarding to your stay among us. Indeed, the Wifi is free throughout the hotel but you need to register every 24 hours. Concerning the lift, please be assured that there is no more noise from the lift. However, if you prefer to stay far from the lift, please don't hesitate to advise us during your booking.
We are all looking forward to welcome you very soon.
Sincerely,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,349 reviews from our community

Traveler rating
    784
    1,080
    319
    90
    76
See reviews for
323
1,196
130
337
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stockholm, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 17, 2013

Staff is helpful and professional! Rooms are clean and proper.
Big minus for the bed!!
King-size beds usually consists of 2 separate mattresses, with one shared top mattress.
Problem at Mercure is that the top mattress does not exist. Result is a really hard bed, especially in the middle between the "two beds".

Do not let the hotel book your taxi to airport, they are working with an unserious Taxi-company that wont accept payment with VISA although the hotel guaranteed that.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ollemannen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, December 27, 2013
Dear Guest,
All the team of the Mercure Paris Montmartre thanks you for taking the time to share your feedback on TripAdvisor.
We are sorry to hear your bed did not met your expectations and we beg you to accept our sincerest apologies. Indeed, a part of our Kingsize bedroom are composed of 2 separate mattresses. For your next stay in a Mercure hotel, we suggest you to discover our Privilege rooms which offer a mattress topper.
We hope to be pleased of welcoming you very soon,
Sincerely,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Constantza
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 14, 2013

Hi my friends,
We've been guests (me, my wife and our daughter) at Mercure Hotel last of september 2013. Good Hotel, good place, helpfull staff, clean. Good food for breakfast. Enough.! Sincerly, I am very strong recomanding this Hotel!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lazaridis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, December 18, 2013
Dear Guest,
It was a pleasure to welcome your family at the Mercure Paris Montmartre.
We thank you for recommending our hotel!
We are all looking forward to welcome you very soon!
Sincerely,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 5, 2013 via mobile

It's ok. Room is nice enough. Check in was easy. Location is fantastic if you know enough of Paris to get around via foot or metro. Lots of weird noises though. From steps upstairs (have that at home thanks) to a bizarre metallic grinding sound in the walls near my room, it's a little too loud for my liking. I don't even mind the street noise being out there.

But a decent location and reasonable price in a very pricy city!

Stayed December 2013, traveled solo
Helpful?
Thank rachpr18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, December 18, 2013
Dear Guest,
Thank you for taking the time to share your feeback in regards to your stay at the Mercure Paris Montmartre hotel. We are sorry to hear the inconvenience you encountered during your stay and we beg you to accept our sincerest apologies.
If the situation reproduces again, please feel free to advise our front office which will do it best to find a solution.
We hope to be pleased of welcoming you soon.
Best regards,
Eric Rochedy,
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 29, 2013

We chose this hotel based solely on the reviews in Trip Advisor and thankfully, we were not disappointed!

+The reception staff was very accommodating and cheerful, he let us checked in early (barely 10am!!) and gave us late chck out rate of 50 euros (to be paid on the day of the check out).

+The room/ toilet was spacious and clean. coffee/tea facility with 1 bottled water (on 1st day only) was a welcome treat for a budget hotel.

+ Hotel was close to Blanche metro station- blue metro line (opp the Moulin Rouge). Lots of restaurants and fast foods in the vicinity. We did the walking tour of Montmartre with Chris which was fun.

Note: if you plan to do some serious museum hopping, better stay in area close to the yellow metroline to cut the travel /connectivity time (but Paris metro is so convenient and tourist info at all stations were very helpful). Hotel is 30 minutes or more away from the airport (you should leave at least 3 hours or more for your departure flight as traffic was horrible at 6-7pm).

+/- Breakfast option was limited and the same items for all 3 days(scrambled eggs, sausage, bacon, pancake) but it was ok. Alteast it was buffet and included in our room package.

- The adaptor was not readily available even after 1 day of waiting, so we ended up buying our own in store nearby for 9 euros, as our iphones were already dead from taking too many photos of Paris (1st timers). Wifi was free w/c was a definite plus factor (althou you have to connect again and again).

+ hotel staffs were friendly and accommodating.

+ late check out at 50 euros (till 6pm) which was reasonable (althou this other reception guy insisted that it shld be 80 euros, we informed him that his colleague gave that rate when we checked in) and he let us w/o much fuss.

- since its nov, the hotel ac was off and they have the heater on, so we have to open the window for air. you can hear the noise and the traffic (4th floor) but it was tolerable.

Overall, we had a great experience and stay. Keep it up!

Room Tip: choose higher floor esp if you need the window open for some air.
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AnnaDXB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Rochedy, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review, December 18, 2013
Dear Anna,
Thank you so much for posting your review on TripAdvisor. I will be glad to share it with my team! For travelers who want to visit Paris museums, you can get the Louvre Museum or Orsay museum in 20 minutes by subway from here. Indeed, there are 2 subway lines 2 and 13 which permit you to get every famous places in Paris.
We hope to be pleased of welcoming you very soon.
Best regards,
Eric Rochedy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Paris hotels
Montmartre
Hotel des Arts - Montmartre
Montmartre
Le Relais Montmartre
Le Relais Montmartre
#58 of 1,802 in Paris
894 reviews
Montmartre
Ibis Paris Montmartre 18eme
Show Prices
Show Prices
Show Prices
Montmartre
Terrass'' Hotel by MH
Terrass'' Hotel by MH
#67 of 1,802 in Paris
700 reviews
Opera / Bourse
Hotel Mercure Paris Pigalle Sacre-Coeur
Montmartre
Montmartre Mon Amour
Montmartre Mon Amour
#330 of 1,802 in Paris
817 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Paris Montmartre Sacre Coeur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Paris Montmartre Sacre Coeur

Property: Mercure Paris Montmartre Sacre Coeur
Address: 3 rue Caulaincourt, 75018 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Montmartre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Paris
#266 Luxury Hotel in Paris
#288 Business Hotel in Paris
#344 Romantic Hotel in Paris
#421 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Montmartre Sacre Coeur 4*
Number of rooms: 305
Official Description (provided by the hotel):
Located at the foot of Sacré Coeur, close to the Moulin Rouge and the Haussmann-Opéra district's stores, the Mercure Paris Montmartre Sacré Coeur hotel offers spacious and modern rooms. Perfect for business travel or romantic weekends in Paris, the hotel is within easy reach of the Gare du Nord station, St Lazare train station, the metro and the main tourist attractions such as the Eiffel Tower, Champs Elysées, the La Défense business district, Carrefour Pleyel and the Stade de France ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Travelocity, Hotwire, Booking.com, TripOnline SA, Cheap Tickets, Cancelon, Priceline, Hotel.de and HotelQuickly so you can book your Mercure Paris Montmartre Sacre Coeur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Montmartre Hotel Paris
Accor Paris Montmartre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing