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“Great Location - But not Four Star”

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Best Western Ducs De Bourgogne
Ranked #763 of 1,801 Hotels in Paris
Cardiff, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Location - But not Four Star”
Reviewed September 10, 2013

The location of this place is superb (being right by the "metro/rail hub") , however our room was so small I would consider it in comparison to Four Star hotels that I have stayed in around the world as being a cupboard (closet for any US friends).
We might stay there again, because of the location, but 4 star (or even 3 star) it isn't.

Room Tip: Don't book it through "Venere" - I think we got one of the "keep them for the che...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WelshRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, September 11, 2013
Dear Guest,

First of all, I would like to thank you for the time you took to write your comments.

It is prevailing for us to have your feedbacks.

I am sad to hear about your feelings because we have a rule in the hotel: we treat all guests the same way. We do not look at the price they are paying. And I have to admit that rooms are not as big as in other countries but we are working on it.

Indeed, the hotel will be in renovation in the coming years and as a result rooms will be bigger.

I am happy to read that you enjoyed the location and Paris attractions.

It will be a pleasure for the whole team to welcome you again.

Best regards,

Clarisse LABAT
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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Pickering, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2013

We stayed five nights at Ducs de Bourgogne and every minute was delightful. The hotel was located in a very good location. There was 2 Metro stops close by (Pont Neuf and Louvre-Rivoli) It was located less than a ten minute walk to the Louvre, Notre Dame, Saint Chapelle and some Seine boat cruises. We were very close to the Latin Quarter, with so many places to eat and some of the shops were open later in the evening. The hotel was very clean, quaint, and the staff were very friendly and helpful. There was a very nice breakfast buffet, room service is available (which we did not use) and a mini-bar and small kettle with teas. We were booked in Room #1 on the first floor. At first I was a little concerned about being on the street level, but I was very happy because our window opened to a private small court yard. The rooms are generally small in Paris, but it was not cramped. There was enough room for a queen bed, night tables, desk, armoire and suit cases. The bathroom was a decent size with enough counter space with a blow dryer. The towels are white and crisp. The bed was very comfortable with soft white sheets and comforter. There was air central conditioning and the room was very quiet. The car service they used for us to go to the airport was very professional and cost 57 Euros. We would definitately come back and refer this hotel to others.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roxanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, September 5, 2013
Dear Madam, Dear Sir,

First of all, I would like to thank you for the time you took to write your comments on our property.

They are important for us as they enable us to improve our services and quality.

I am delightful to see that you really enjoyed your stay either in our hotel and in Paris.

The whole team and myself would be more than happy to welcome you again.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 4, 2013

We stayed at this Best Western during our recent visit to Paris and it turned out to be a good decision. On the positive side, the hotel is located in a central location which is very convenient for both bus and train commutes. From the hotel, we could walk to the important sites like Louvre, Notre Dame, Centre Pompidou, etc, and there are so many places to eat. The breakfast buffet is ok but one must not mistake it for a free breakfast. On the negative side, the road-side rooms are a bit noisy even with the windows closed, if you are at a lower floor. The shower arrangement is very little. Anyway, the pluses outweigh the minuses.

Room Tip: Please pick a room that is not on the road side, especially if you are in one of the lower floors.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Albert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, September 5, 2013
Dear Madam, Dear Sir,

I would like to thank you for writing up your feedbacks concerning your recent stay at Hotel Best Western Aux Ducs de Bourgogne.

The latter are prevailing for us to constantly improve our services.

I am happy to notice that you enjoyed the location and the services.

I also take good note of your other comments.

We are looking forward to welcoming you soon in our Hôtel.

Clarisse LABAT
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llandudno, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

An ideal location within a short walking distance of Notre Dame , The Louvre and Central Paris.
The room was of a good size for a Parisian hotel and was furnished with two bedside tables, a desk , small wardrobe and cabinet containing a mini-bar There was also a hot beverage tray Although we did not need one ,there was no mini-safe. The air conditioning was welcome for the August heat.

The bathroom included a good sized shower, toilet and washbasin .Large fixed containers of soap and body lotion were provided.

Breakfast -included in our room price was good with a selection of fresh fruit, fruit juices, breads, pastries , cold meats ,cheeses and a hot buffet . Operating the hot drinks machine was a bit complicated and having coffee or tea served at the table would have been the only improvement I could suggest

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, August 18, 2013
Dear Madam, Dear Sir,

First of all, I would like to thank you for the time you took to write your comments.

The latters are prevailing for us so as to improve our quality and services.

I am glad to read that you had a great time with us. I also, take good note on your feedbacks regarding the breakfast.

Looking forward to welcoming you soon.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 15, 2013

Great location, our room was larger than any room I've ever had in Paris for the price. The extra bonus is that the rooms are air conditioned and during the recent heat wave this was wonderful. Location is fabulous, right next to Louvre and in the heart of Paris. Stayed for three nights and would have been quite happy to stay longer. The loss of a star was for the breakfast. Fruit was old, food limited and unenjoyable.

Room Tip: The left side of the hotel is connected to a property undergoing renovation. Try to get as far away...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SSSherilynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, August 18, 2013
Dear guest,

Firstly, I would like to thank you for the time you took to write your comments. It is prevailing for us to have your feedbacks so as to constantly improve.

I am happy to read that you had a great time in Paris and in our Hotel.

The whole team of Hotel Best Western Ducs de Bourgogne will be more than happy to welcome you again.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Level 6 Contributor
113 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed August 11, 2013

Stayed her for 3 night in August, superb hotel with everything you expect from Paris, ok rooms, good base and in a great location with great staff, if you want to be spoilt you must visit, I cannot believe anyone moans about this hotel for the price, if you like Paris you will love this

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubba193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, August 12, 2013
Dear Guest,

I would like to thank you for the time you took to write your comments.

Indeed, your feedbacks are prevailing for us so as to improve our quality and services.

I am glad to see that you enjoyed your trip and your stay in our Hotel.

Besides, it will be a pleasure to welcome you again soon.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 6, 2013

We chose this hotel strictly for the location which was fabulous. Rooms are super small and bare bones. Walls are paper thin and there is quite a bit of construction outside of the hotel and in the surrounding area. If you are looking for a no frills kind of place to lay your head then you have found it! Next time I will opt to stay elsewhere! Alison breakfast is served in the basement at a additional cost- there is no AC and you will sweat while drinking your coffee. Plenty of outdoor cares are around the corner in either direction

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lburke71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Ducs De Bourgogne, responded to this review, August 8, 2013
Dear guest,

I would like to thank you for the time you took to write your comments.

The latters are prevailing to us so as to constantly improve our quality and services.

On the one hand, I am please to read that you had appreciated the location. On the other hand, I would like to apologize for the AC. Since then, the problem ihas been fixed up.

I would be glad if you let us another chance.

Please do not hesitate to contact me directly: clarisse.labat@book-inn-france.com.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Ducs De Bourgogne

Property: Best Western Ducs De Bourgogne
Address: 19 Rue Du Pont Neuf | 1st Arr., 75001 Paris, France
Location: France > Ile-de-France > Paris > Les Halles
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#385 Luxury Hotel in Paris
#500 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Ducs De Bourgogne 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Best Western Ducs de Bourgogne is located in the very heart of Paris, with a 1st arrondissement address, less than 5 minutes from the Louvre museum and Notre Dame Cathedral. Occupying the 18th-century building at 19 rue du Pont Neuf, this 4-star hotel offers an authentic setting combining french-style charm and tradition. ... more   less 
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Also Known As:
Best Western Ducs De Bourgogne Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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