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“Great location”

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Best Western Premier Ducs de Bourgogne
Ranked #574 of 1,802 Hotels in Paris
Reviewed August 29, 2012

I'v e been to this hotel last year and really liked it's location. It's nearby shopping district, louvre and opera.
However, we didn't like the bathroom specially the bath tub which was inconvenient.
We didn't have breakfast at the hotel, so i am not sure of it's quality.

  • Stayed: September 2011, traveled as a couple
    • Service
Thank MMA0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam, Dear Sir,

Thank you for this feedback regarding your last stay in our hotel.

We do have rooms with bath tub, but also shower, if you prefer. You just have to make your request at the reservation, or at the front desk when you arrive.

I hope you will come you see us this year too !

Best regards,

Françoise ROBOLY
Manager

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373 - 379 of 941 reviews

Reviewed August 29, 2012

location is very good with two main metro's and walking distance to many attractions. but still the hotel is also very peaceful. service is also very good. rooms are a bit small but that can be expected of paris. free wifi.

  • Stayed: August 2012, traveled solo
    • Value
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Review collected in partnership with bookinnfrance.com
1  Thank SashikaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam, Dear Sir,

Thank you for the time spent to write this comment.

I am also grateful for all the nice things you said about our hotel.

We hope you will grant us your presence for your next trip in Paris.

Best regards,

Françoise ROBOLY
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Manchester
1
Reviewed August 28, 2012

Great location,helpful staff and got upgraded without asking! We would definitely go back. A very quiet and comfatable hotel. Upon arrival we were welcomed, even though early for check in, this wasn't a problem as we dropped our bags and headed into Paris. Take advice from the friendly staff and use the metro to see the sights rather than on foot, especially if you visit Disney the next day! Overall the hotel was very clean, relaxing and a must for a short break.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with bookinnfrance.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam, Dear Sir,

Your comment was delicious, and I thank you for this.

We try to provide room as soon as possible, but in case it is not possible, our staff have the pleasure to keep our guest lugages if needed. It is also possible to do the same after your chek-out if you wish to spend more time in Paris before leaving.

I hope we will have pleasure to welcome you among us soon.

Warm regards,

Françoise ROBOLY
Manager

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Reviewed August 28, 2012

We selected this hotel because we have a disability scooter and we wanted to be near the Louvre. The location is close to a lot of what we wanted to see - the islands, the Louvre, the left bank, the Opera area - all of which we could reach without a taxi. Also the price was right! The elevator is very very small, but we had contacted them in advance re the scooter and they arranged for us to leave it on the ground floor and EVERY time we wanted to go out one of the wonderful staff came running to help us get it over the one step threshold. The room was small but clean and pleasant (we had one facing the street on the 1st floor). There is some construction on the street - and there were some homeless sleeping nearby - but this seems not to be that uncommon in this area. There are of course better hotels, but for twice the price. All in all a pleasant stay and a good value. The Pont Neuf is one block away. We did not take their breakfast - if you want croissants and coffee you can get that at the Louvre starting at 8am - go in by the Carosel de Louvre entrance - very good and much cheaper!

Room Tip: Rooms looking onto the street will seem less small - as a rule of thumb in this type of hotel we alw...
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank TravelingWren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam,

I would like to thank you for your comment.

We always try to provide a stay the best conditions possible for all our guest, even more for people having mobility problems. I am proud to see that our staff have applied this policy so well with you.

Next time you are coming, I invite you to check our breakfast which offer you more than some "viennoiseries". I am sure you will love it !

Warm regards,

Françoise ROBOLY
Manager

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A TripAdvisor Member
Toronto, Ontario, Canada
1
Reviewed August 27, 2012

My husband and I spent fours nights at Ducs de Bourgogne in August 2012. It was a very pleasant experience thanks to the hotel's excellent location and its beautiful stylish decor. The room was smaller than an average room in a fours star hotel but we had everything we needed. The reception staff was very pleasant, knowlegdeable and eager to help. We would recommend the hotel without hesitation.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
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Review collected in partnership with bookinnfrance.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam,

Firstly, let me thank you for the time spent to write your comment.

Our staff is here to help in all possible ways, and that is why they are so dedicated to provide a good and complete service to our guests.

I am sure you will enjoy your next even more that the previous one.

Warm regards,

Françoise ROBOLY
Manager

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Reviewed August 23, 2012

This was our 2nd time staying at this hotel, the last being in 2000. This time we were a large group of 10 people, and we needed 6 rooms. Some of the rooms were smaller than others, but all were comfortable and clean. Having stayed there before, my husband and I had mentioned this to the others, so they knew to expect this. The staff was always polite and helpful. There was always a nice smile as you left your key with them. There was a nice reception area with a computer, and comfortable chairs to sit in while we'd wait for our companions to meet up with us. The breakfast room was quite charming-it's a small nook on the bottom floor, where you can help yourself to coffee, eggs, croissants, fruit and sliced meats. We'll definitely go back there.

  • Stayed: August 2012, traveled with family
    • Value
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Thank MissCapeCodder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 15, 2012

Dear Madam, Dear Sir,

Thank you for time devoted to write this comment.

It is a pleasure to see loyal guests like you coming back. My staff and I are very proud for all the compliment you said.

We hope we will have the pleasure to see you again soon !

Warm regards,

Françoise ROBOLY
Manager

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A TripAdvisor Member
Orem, Utah, États-Unis
1
Reviewed August 19, 2012

definitely a good location and helpful staff. however, a likely hazard of the center part of the city without an unreasonable expense is a dingy and cramped room with negligible internet. for the price, i'd wish people better luck looking elsewhere for a better experience.

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with bookinnfrance.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at Best Western Premier Ducs de Bourgogne, responded to this reviewResponded September 8, 2012

Dear Madam, Dear Sir,

Thank you for the time you spent for this comment.

It is not the first time someone complains about the size of the room, but as you can see in the other guest comments, this is the standard in this part of Paris.

But I am very surprised regarding the "dingy" part. Without more explanation, it is difficult to understand what you meant.

In any case, It is always possible to ask for another room if the one you booked do not fill your expectation.

I am sorry that you did not enjoy your stay as much as you expected, but I am sure you will change your mind the next time you come in our hotel.

Kind regards,

Françoise ROBOLY
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Ducs de Bourgogne

Address: 19 rue du Pont Neuf | 1st Arr., 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Les Halles
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#329 Luxury Hotel in Paris
#499 Family Hotel in Paris
Price Range: $149 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Ducs de Bourgogne 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Best Western Premier Ducs de Bourgogne is located in the very heart of Paris, with a 1st arrondissement address, less than 5 minutes from the Louvre museum and Notre Dame Cathedral. Occupying the 18th-century building at 19 rue du Pont Neuf, this 4-star hotel offers an authentic setting combining french-style charm and tradition. ... more   less 
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Also Known As:
Best Western Ducs De Bourgogne Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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