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Hotel & Spa Royal Madeleine
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Reviewed September 16, 2012

  • Stayed: September 2012, traveled with family
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 12, 2012

Definitely a budget hotel, like an IBIS. However location is really good, being only 10 minutes from the Gare Du Nord and 8 minutes from the Champs Elysee. Service was shocking however, as according to the terms of the arrangement, the check in time was 12pm. I arrived at 2pm and the rooms were not ready. I had a meeting down town at 3pm and wanted to change and have a shower in the room before heading out. This is a direct breach of the terms of the accommodation agreement.

The front desk staff was not at all apologetic and adopted a "what can I do attitude". It was extremely frustrating. He asked me to go for lunch and come back later, but time was running out as I had to go for my meeting and I had nowhere to freshen up.

Room was modern but completely bare. No fridge. Lighting was minimal. Extremely budget. I have always supported the Accor group but this is the worst experience I have had.

  • Stayed: September 2012, traveled on business
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Thank ChefExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

very near Madeline, Gallery laffayte department store, concorde.. and very easy to go anywhere'

Great location and the pretty good good cleanliness.

But there's no refrigerator in standard room, even though it's a 4 star hotel.
And the staffs are not so kind.

  • Stayed: August 2012, traveled solo
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Thank Kyoungsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

  • Stayed: August 2012, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 8, 2012

  • Stayed: August 2012, traveled solo
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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