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“Free Clementine, Good Location” 5 of 5 bubbles
Review of BEST WESTERN PREMIER Le Swann

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BEST WESTERN PREMIER Le Swann
Ranked #536 of 1,795 Hotels in Paris
Certificate of Excellence
Reading, United Kingdom
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Free Clementine, Good Location”
5 of 5 bubbles Reviewed January 9, 2014

Been Paris for many times, and I thought I've found a good deal (just under 90 euro/night) with Le Swann.

Very convenient as it was quite close to metro. Newly refurbished hotel ... can't ask for more!

A lot of restaurants nearby the hotel if you prefer to eat out.

Grab couple of clementines whenever I passed by the reception : )

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Goh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Directrice, Directeur général at BEST WESTERN PREMIER Le Swann, responded to this review, January 10, 2014
Dear Customers,

Thank you for this beautiful comment submitted on the website Tripadvisor. Thank you to share your impressions to users. Thus, they have a totally independent review of the hotel.
Thank you very much also for the team. We constantly seek the satisfaction of our guests and are always looking to try to exceed their expectations.

We hope to have the pleasure to welcome you again at the hotel BEST WESTERN PREMIER The Swann!

Yours

Sandrine RIBAUD - Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
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    55
    17
    11
See reviews for
42
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Derby, United Kingdom
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

My wife and I stayed at this hotel for a short break. The location is good with two Metro different stations within 5 minutes walk. It is a residential area therefore minimal traffic noise. The Hotel does not serve evening meals however there are numerous restaurants within a quarter mile radius offering a great choice of menus to suit most budgets.

Our room was small but very clean and well furnished. A minor criticism is the lack of an English TV channel. The mini bar was well stocked. Breakfast offered a good choice and the staff were very attentive.

The reception staff are a credit to the hotel and did everything possible to ensure our stay was a memorable one.

In conclusion, this hotel offered a great value break. If you are spending a few days in Paris and want a quiet location but within easy reach of the major tourist attractions, then it is certainly worth considering a stay at the Best Western premier Le Swann. I warmly recommend it.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Tom_Tait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Directrice, Directeur général at BEST WESTERN PREMIER Le Swann, responded to this review, December 16, 2013
Dear Tom,

Many thanks for your very kind comment.
By telling on the Tripadvisor web site what you'd like and what you didn't, it helps everyone to have an independant idea of the hotel.
A very warm thank you especialy for the staff. We try everyday to make sure that guests had exceptionnal moments during their stay in Paris.
We hope we could have the pleasure to welcome you once again for one of your incoming stay in France.

Kind regards

Sandrine RIBAUD - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed December 1, 2013

The hotel meets expectation and you get what you pay for.
BUT do not expect they do anything extra for you.

I ordered a birthday cake for my friend. I ask a favor from the hotel to keep the cake at reception for a few hours (since the latest delivery time is 7pm) and I will come get it later the same night. The hotel replied my email saying, "This request is possible at the rate of 250 euros"

Is it Best Western's policy to charge a customer 250 euros for keeping a cake?
Is that how Best Western PREMIER treat a customer? On one's birthday?

Nice decor alone doesn't guarantee a second visit. It is the staff who could make someone's day.

Room Tip: Get the executive double room. Slightly more expensive but the room is more spacious and nicely deco...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Tracy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Directrice, Directeur général at BEST WESTERN PREMIER Le Swann, responded to this review, December 6, 2013
Dear Tracy,

Many thanks for your comment on Tripadvisor Web site. I have already spoken with you regarding this trouble. I'm affraid, I think your comment arrive before i could have the change to speak with you.
I believe that now everything is clear and in order.
And i'll see you when you'll come back to Paris.

Kind regards

Sandrine RIBAUD
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 29, 2013 via mobile

We loved everything about our stay here. The bed was super comfortable
And the decor was lovely . The location was also a great base from which to visit Paris, being a 5 minute walk from Gare St Lazare. Would stay here again without doubt.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lovefood134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Directrice, Directeur général at BEST WESTERN PREMIER Le Swann, responded to this review, December 2, 2013
Dear "Lovefood",

Many thanks for your kind comment on the Tripadvisor website.
We hope we could have the pleasure to welcome you once again for one of your incoming stay.
Don't hesitate to contact us directly for your booking, informations : we're here to help !

Warm regards & take care,

Sandrine RIBAUD & the Whole BEST WESTERN PREMIER Le Swann Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
166 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

This hotel is a safe choice if like me you need to stay regularly in the same area.
This Best bestern as a personal touch. For change the bedroom was"different", personal touch.
Check in was very fast, same for check out-very nice and efficient
it was very quiet too. I also enjoyed the small coffee machine and the quality of the bed- I will keep this address for sure when need to come back.
If you book in advance yo can get a very interesting price.
Gare St Lazare is very close and surrounded by nice restaurants, pubs, shops nearby etc

Room Tip: I had the 211-everything was perfect about it
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank barbaraDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Directrice, Directeur général at BEST WESTERN PREMIER Le Swann, responded to this review, November 21, 2013
Dear Guest,

Many thanks for your kind comment on the Tripadvisor website.

We renovated the whole hotel and we try to invit guests to discover this "special" univers created especialy for us ! The main goal of this hotel is, of course, that you had a very good time, a very nice & clean room and that all the staff are friendly & efficient. But, it's as well, if you'd like too, to make you discover Marcel Proust. We put some touch of him everywhere but not to much in the hotel. You can even read one of the 500 books dedicated to him. It's really up to you ! We even have comics (to start :-)!).
Hope you'll come back soon,
Many thanks again for this beautiful comic.

Kind regards

Sandrine RIBAUD
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Le Swann

Property: BEST WESTERN PREMIER Le Swann
Address: 11-15 rue de Constantinople, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#273 Business Hotel in Paris
#300 Luxury Hotel in Paris
#361 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Le Swann 4*
Number of rooms: 81
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Le Swann is ideally located in the heart of the historic luthier district, just minutes from the Gare Saint Lazare train station, the main department stores and the Garnier Opera house.Totally renovated in 2013, direct access to the La Défense business district, the western suburbs and the main tourist attractions (Eiffel tower, Arc de Triomphe, Versailles).Be more than welcome to discover the 81 new roomsThe "Parisienne", "Belle Parisienne" & "Grande parisienne" !The ParisienneThis new superior room, decorated in a more Parisian style, has several Art Deco touches and highlights the work of many world-renowned artists, who came to call this area of the city their home at the beginning of the 20th century. Will you discover those who now "haunt" this place? ... more   less 
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Also Known As:
Quality Hotel Paris
Quality Inn Paris

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