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57 - 62 of 682 reviews
Reviewed October 24, 2017 via mobile

Very good location, ruined by an exceptionally rude and lazy staff, especially in the restaurant (breakfast).
The girls was always talking to each other, pretending not to see when people called them. I actually had to get up and go towards them in order to ask for a coffee.
It was not an isolated case... it happened all 4 days I spent there.

Date of stay: October 2017
Trip type: Traveled with family
1  Thank U1573GVgabrielag
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caroline_Antoun, Directeur général at New Hotel Roblin La Madeleine, responded to this reviewResponded November 7, 2017

We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2017 via mobile

I stayed here for our vacation trip in Paris. The hotel located in a convenient location in the city. The hotel has airport shuttle to airport though I chose to take taxi.

The hotel is a boutique hotel and the decorations is very European style. The room is not big but is quite comfortable. Our room comes with breakfast. There are not many choices for breakfast but it is fine.

Date of stay: September 2017
Trip type: Traveled with friends
Thank ElsieM680
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caroline_Antoun, Directeur général at New Hotel Roblin La Madeleine, responded to this reviewResponded October 6, 2017

Dear Elsie, thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel. We hope to see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017

When planning a European trip with a few friends, we were struggling to find the perfect hotel with 4-star decor and service; two beds in each room and in a good location. We realized with most hotels in Paris having small rooms, it would be hard to find the right hotel. Fortunately, we found this one! We made a great decision, to each get individual single rooms but still at a great price of about $130 per night. It was a nice treat for us each to have our own bathrooms and privacy for part of trip. The location is really good and near most of the major sights or near the metro. The service was good and rooms we very modern, newly done, and kept very clean. In addition, we were there in August and fortunately the A/C worked very well (unlike some of our other hotels). Our rate did;t include breakfast so we only ate in the hotel one day. This was the right choice as the food was just OK and there are so many other great options to try each day. I would highly recommend this hotel

Room tip: Rooms are small but all are well decorated and clean.
Date of stay: August 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank JDMTraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caroline_Antoun, Directeur général at New Hotel Roblin La Madeleine, responded to this reviewResponded October 6, 2017

Thank you for your comment. We are happy to know your stay was great among us. We'll be happy to welcome you for your next trip in Paris. Best regards

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Reviewed September 15, 2017

Really nice and quiet boutique hotel just in the La Madeleine place, with a nice atmosphere, great reception service and lovely lounge. Rooms are nice and very spacious for a Paris hotel. Breakfast is typical French buffet.

Room tip: Upper floor rooms have Eiffel Tour view
Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
1  Thank mikka2009
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caroline_Antoun, Directeur général at New Hotel Roblin La Madeleine, responded to this reviewResponded October 6, 2017

What a pleasure to read your comment! Thank you for taking the time to tell us about your experience. We'll be happy to welcome you for your next trip in Paris !

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Reviewed September 13, 2017 via mobile

On arriving rooms were not reasdy not a problem we went sight seeing all day arriving back early evening tired and hungry. Traveling as a wedding party of 4 my sister had no problem booking in and went up to her room arranging to meet later in the bar before dinner. We were then told that our room was not available and we were given another room on floor 2 with no terrace this is not what we booked we should have had the same as my sister on floor 5 they had over booked we booked this hotel months before and wanted a terrace to sit on to relax before going out in the evenings expecially as my husband smokes. We were then informed that the bar and restaurant were shut for the month as staff were on holidays . When booking hotels we look at the rooms bar and restaurant this had nothing that we booked we couldn't even get a coffee. I rate this as a 2 star b and b. We also booked with booking.com have sent several emails and had no response. Dont book this their are many other great hotels in Paris.

Date of stay: August 2017
Trip type: Traveled as a couple
2  Thank teresacM529RT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Caroline_Antoun, Directeur général at New Hotel Roblin La Madeleine, responded to this reviewResponded October 6, 2017

Thank you for your comment. We take note of the problems encountered during your stay, in order to improve our services and quality. We hope to see you in best conditions. Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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