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“Would definately stay here again!”

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Hotel Etoile Saint-Honore by HappyCulture
Ranked #333 of 1,801 Hotels in Paris
Certificate of Excellence
Borehamwood and Wilmslow
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Would definately stay here again!”
Reviewed August 14, 2012

My oartner and I have just enjoyed a delightful few days in Paris, staying at the Clarion Collection Etoile Saint Honore. The location is excellent, the staff could not do enough for us, whatever we asked for was greeted with a smile, The only downside was a small 'kitchen malfuncation' on Monday morning. It would appear that there was only one member of staff who understood the running of the kitchen. This person unfortunately fell ill at the start of service and everything ground to a halt. It appeared as though a couple of young girls had been drafted in to 'try' to be waitresses - they just couldnt cope! Eventually having spoken to the Sales Manager (the General Manager was not present), he tried to sort things out - not a great resolution but once the GM arrived he was delightful and accommodating. Would we stay there again - MOST DEFINATELY. An easy journey to the hotel from CDG airport by bus which drops you at the Champs Eiysees Etoile and then just a short walk or even shorter taxi ride to the hotel. Parfaite et merveilleuse - je vous remercie

Room Tip: We decided on a superior room - it was very large - the only thing missing was a bidet in the bathro...
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  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, August 20, 2012
Dear Madame,

first and foremost we would like to thank you for sharing your comments with this community.

We wish to express our sincerest apologies for the inconvenient caused due to the work accident we experienced in our kitchen and I wish to thank you for understanding when we met each other.

Your comments are the most valuable source of motivation for our team members which work for your satisfaction on a daily basis.

We all hope to have the pleasure of welcoming you to our property in thevery next future.

Best regards

Marco Calderone
Rooms division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (120)
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ny
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 14, 2012

Had a great time here with my husband and two teenage children (19 and 17). The configuration of the "family room" assured privacy and comfort for all. The "room" is really two rooms with an interior door. One room has a large, comfortable queen bed and the other has two twins. Both rooms have bathrooms with excellent showers, along with t.v.s and a mini-fridge and a view of the Eiffel Tower. I have nothing but wonderful things to say about the hotel. Besides the excellent lodgings, we found a helpful and friendly desk staff who were all fluent in English and knowledgeable about the city, an excellent buffet breakfast with delicious breads plus eggs, cereal, fruit, meats and cheeses, etc., and a daily complementary tea buffet in the afternoon. The location, near the Champs Elysees and Arc de Triomphe, was convenient and very safe. We would absolutely stay here again. In fact, my husband didn't want me to write this review, for fear we'd never be able to make a reservation when we wanted to!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank en1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, August 20, 2012
Dear Valued Customer,

We wish to thank you for the time you took to write your comments about your stay and really proud about the beautiful words you used to describe our property and your experience.

Your feedback represents an unvaluable source of motivation for our team which targets our guests' satisfaction and wellbeing on a daily basis.

Once again, thank you and we all really look forward to the great pleasure of welcoming you to the Clarion Collection Etoile Saint Honoré in the very next future.

Best regards

Marco Calderone
Rooms division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south africa
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 31, 2012

Very friendly and helpful staff. Breakfast excellent. Room with view eg Eiffel Tower to die for. 2 blocks from Champs E. This is in not so busy street but close to attractions. Will def stay here again.

Room Tip: The seventh floor with views of Eiffeltower
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  • Stayed July 2012, traveled on business
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank southafricasmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, August 3, 2012
Dear valued customer,

We wish to thank you for sharing your opinion about our hotel with this community.

Our committment to meet and exceed your expectations is high and we are proud to learn about your positive experience with us.

We all look forward to the great pleasure of welcoming you to the Clarion Collection etoile Saint honoré again in the very next future.

Best regards

Marco Calderone
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Australia
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 30, 2012

We booked the Clarion nearly nine months in advance as we wanted a hotel room close to the Champs Elysees for the finale of the Tour de France. When we arrived the lady at the desk noticed we were being charged quite a high rate for the room we had been allocated so she upgraded us! We could not have been happier. We had a suite at the front of the building. Judging by the photos on this website we must have been given an older room but we have no complaints. The bathroom was massive and the room even larger.
Our rate had bboth breakfast and an afternoon buffet included. The afternoon buffet was great for a light dinner. We found we could save on buying dinner by having a slightly larger lunch. Great value for Paris! We will definitely stay there again.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Anon457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, July 31, 2012
Dear Valued Customer,

First and foremost we wish to thenk you for taking the time to share your comments with this community about your stay at our property.

Your comments are the most valuable source of motivation for our team members which work hard avery day to meet and exceed our Guests' expectations.

I am really proud to learn about your memorable stay with us and really look forward to have the pleasure of welcoming you to our property in the very next future.

Best regards

Marco Calderone
Rooms division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 28, 2012

If you're looking for a clean, comfortable, spacious hotel at a decent price - I would HIGHLY recommend this one. Its location is wonderful - close to Champs Elysees and Arc de Triomph - and easy to get to everything from. The rooms are spacious - which is hard to find in Paris! They are very clean and the beds are comfortable. I appreciated the fact that there was a bathtub and shower - not just a cramped shower like many hotels in Paris. The lifts are small but there are two of them! The breakfast is a nice easy way to start each day in Paris - although it doesn't change from day to day so by the end of the week we were a little tired of the same things all the time! The buffet from 5:30 - 8:30 p.m. was a nibble to keep you from hunger until the typically late Parisienne dinners. It was nothing great!

I have to say though that the most outstanding thing about this hotel was the WONDERFUL service by the staff! The restaurant staff was warm and efficient. The doormen were inviting and pleasant and the front desk staff were OUT OF THIS WORLD! Their English was wonderful, and whatever request or question I had they went out of their way to help! From calling taxi's, making dinner recommendations, to calling restaurants and tours for us - they were there to help with anything. It was invaluable to us and made our visit to Paris so much more wonderful!

I would not hesitate one bit to recommend this hotel to anyone visiting Paris!

Room Tip: We upgraded to a Superior room from the basic as it was very little more and I just thought why not...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank eMCee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, August 3, 2012
Dear Valued Customer,

first and foremost we wish to thank you for sharing your experience at the Clarion Collection Etoile Saint Honoré with this community.

I am very proud to read about your positive feedback about our hotel. Your comments represent the most valued source of motivation for all the team, as your satisfaction and well being is our main objective.

We really hope to have the great pleasure of welcoming you to our porperty again in the very next future.

Best regards

Marco Calderone
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 16, 2012

Located a short walk from the Champs Elysses, this hotel has relatively modern lobby and rooms. The rooms are spacious for Paris and clean and well-serviced. The wifi though is a bit spotty and the elevators are quite cramped. Also, if you have luggage, I don't recommend using public transport - 1km walk on cobblestones dragging heavy suitcases isn't that much fun.

One thing to make sure is to have all meals atleast beyond 1/2 mile of the Champs Elysses - the restaurants there are biggest tourist traps on the planet.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaustuvDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, July 18, 2012
Dear Customer,

First and foremost we wish to thank you for taking the time to share your experience with this community and really glad to read your positive comments about our property.

We took good note about WI-FI connection, which, sometimes, being an ancient building, it might suffer a little bit.

Concerning our elevators, we wish to inform you that we expect to replace them between the end of this year and the beginning of 2013. Unfortunately, due to the nature of the building this will be a major refurbishment which cannot be done in a faster way.

The whole team and myself hope to have the great pleasure of welcoming you to our property again in the very next future.

Best regards

Marco Calderone
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metro Manila
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 15, 2012

It's our second time to stay at this hotel and we really like it. The rooms are modern in design and very clean. The bed is very comfortable especially after walking around Paris the whole day. Buffet breakfast is okay. I like their coffee and sausages. The room also comes with free wifi and every afternoon they serve food at the lobby - salmon terrine, couscous, marble cake, salad, juices and coffee. You can skip dinner after this. Location is about 10 to 15 minute walk to Champs Elysees.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pgasmen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUIEB, Directeur général at Hotel Etoile Saint-Honore by HappyCulture, responded to this review, July 18, 2012
Dear Guest,

Thank you for taking the opportunity to post a comment regarding your experience with us during your last stay.

It is a great pleasure to learn that it is your second time with us and hope that more and more will come soon!!

Your comments represent the biggest source of motivation for our team which works daily in order to exceed our guest's expectations! Be assured that your message has been transmitted to the whole team.

Looking forward to the great pleasure of welcoming you to our property in the very next future, we remain

With our best regards

Marco Calderone
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Etoile Saint-Honore by HappyCulture

Property: Hotel Etoile Saint-Honore by HappyCulture
Address: 214 rue du Faubourg Saint Honore, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#216 Luxury Hotel in Paris
#318 Family Hotel in Paris
#331 Romantic Hotel in Paris
#413 Business Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Etoile Saint-Honore by HappyCulture 4*
Number of rooms: 85
Official Description (provided by the hotel):
Hotel Etoile Saint-Honore is located on Rue du Faubourg St Honore, near the Place de l'Etoile and the Arc de Triomphe, and just afex minutes away from the Champs Elysees. It is a hotel that combines elegance and modernity in a very Parisian style. Each of the 85 rooms including 9 Junior Suite displays a very strong attention to detail and features cutting-edge technology. ... more   less 
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Also Known As:
Clarion Collection Etoile Saint Honore Hotel Paris
Best Western Etoile Saint Honore
Best Western Paris
Paris Best Western

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