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“Central location, average service”

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Hotel California Paris Champs Elysees
Ranked #445 of 1,802 Hotels in Paris
Certificate of Excellence
Leeds
Level Contributor
77 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Central location, average service”
Reviewed October 13, 2013

This hotel located off the centre of the Champs Elysees means that you are in the heart of one of the busiest tourist areas of Paris, with Arc de Triomphe 5 minutes walk and Place de la Concorde around 15 minutes walk away. Although this means that you are close to tourist attractions it means that you are also surrounded by tourist priced restaurants and bars so I would recommend that you try to seek out other places to eat and drink that are not on the Champs Elysees.

For the hotel itself, the room was a good size, clean and had a large bathroom with a separate bath and shower which was nice. The room was nicely decorated, but it looked down in to the atrium of the hotel and I missed not having a view of the city and not having any natural daylight.

I wouldn't describe the room as luxurious - there were a couple of tea bags and sachets of coffee and some powdered milk for making drinks but no complimentary bottled water or biscuits, which would generally be found in more expensive hotels.

The breakfast was OK, the usual continental breakfast offering. On the first morning we were not offered any tea or coffee and the staff appeared largely disinterested in providing a service. We did manage to get a pot of coffee on the second morning and it was very good. However, be warned, the bar in the hotel is very expensive if you decide you'd like a cup of tea or coffee. We ordered 2 teas and 2 coffees and it cost 26 euros- eye wateringly expensive!

The attention to detail was lacking in this hotel - we arranged a late check-out, only to return to our room at 1pm to be locked out of our room as they had not ensured that our key-card was amended after the standard check-out time. Our friends on arriving in their room were faced with dirty towels and a shower which flooded the bathroom every time they showered.

This hotel was booked for us as part of a business trip. I wouldn't chose to stay here - there's far nicer areas in Paris and with better service which I'd choose to spend my own money on!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vic010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 14, 2013
Dear guest

Thank you for having chosen the Hotel California Paris Champs-Elysées for your business trip and taking time to leave your kind review about your experience with us.
We are delighted that our accomodations have been able to meet your expectations overall, and we nevertheless regret for having failed in meeting your service expectations.
We assure you that your comments have been taken with great care and will allow us to improve our quality of hospitality always and again.

With our best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
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English first
London, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 11, 2013

The Hotel California in Paris is in a great location, just off the Champs Elysees. The room was clean and perfectly adequate. A little dated perhaps but fine for my trip. The bed was very comfortable.

Stayed October 2013, traveled on business
Helpful?
Thank George100george
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 14, 2013
Dear guest

Thank you for having chosen our charming hotel for your parisian stay and taking time to share your experience on Tripadvisor.
We are more than delighted that our accomodations have been up to your expectations, and thank you for your kind compliments.
Looking forward to welcome you back in a near future.

With our best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2013

This hotel is very well located - 5 minutes away from the Champs Elysees. The room is quite big, and the bathroom well lit. The hairdryer is one of those attached to the wall, so if you have long hair forget trying to use it! The decor is a bit dated but the hotel is clean and the bed comfortable. Also the room I was in was quite quiet, which is a bonus in Paris. I was there on business and was bemused to find that basic internet connection was free, medium speed was €8/hr and fast was €15/hr. I found this ridic so I went with the basic option. This was a big mistake as it was too slow to download even my emails, and hugely frustrating. In the event I tried to upgrade but this wasn't possible and the hotel staff had no idea how to help with this. The TV options were also additionally charged. All basic news channels were free but if you wanted to listen to music on the radio (via the TV) there is a charge of €5 or €8 again, can't remember which. Breakfast was OK, but again if you want eggs any other way than scrambled, you have to pay. Overall because of the location the hotel is good value if you get a corporate rate.

Room Tip: Ask for a room that is facing the inner courtyard
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnaM547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 14, 2013
Dear guest

Thank you for having chosen our charming hotel for your parisian stay and taking time to leave your kind review on Tripadvisor.

We are more than delighted that you had an enjoyable stay with us and thank you for your most welcome remarks about our internet access , TV options and buffet breakfast choices.

Looking forward to welcome you back in a near future.

With our best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2013

We loved the hotel location, however, u have to be careful when you want to check out they might charge you with services that u didn't do or get.. But the receptionist friendly and helpful, we do enjoyed or stay

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 14, 2013
Dear guest

Thank you for having chosen the Hotel California Paris Champs-Elysées for your parisian stay and taking time to leave your kind review.
We are more than delighted that you had an enjoyable stay with us and that you appreciated our location; we are certainly fortunate to be in a terrific location.
We nevertheless would like to extend you our sincerest apologozies for having posted a service you did not ask for and thank you for your compliments about our friendly and helpfull staff.

Looking forward to welcome you back ina near future.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
400 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
Reviewed September 28, 2013

Great location, simply furnished rooms, high quality bathroom and all very clean. The rooms have everything that you need. The breakfast buffet was well done, service at reception and in the restaurant was all efficient. I was staying on a business trip, for which it was perfect, I would also stay for pleasure.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBristolJohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 14, 2013
Dear guest

Thank you for having chosen the Hotel California Paris Champs-Elysées for your parisian stay and taking time to post your kind review on Tripadvisor.
We are delighted that our accomodations and services have been up to your expectations.
and we assure you that the pleasure would be for us too, to welcome you back again.

Yours sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed September 20, 2013

Where to start...
*Outdated room decor
*Rude staff
*Stolen Perfume (no inspection, no refund. Customer service???)
*Used cream (cant prove but even if i could, nothing would have been done)
*Eaten food of our leftover room service tray which was left standing until we got back at 8pm to find it still there!
*Dissappointing management service - THEY SIMPLY DONT CARE

Probably some time ago it was used to be a lovely place to stay, but would not recomend this hotel to anyone!!!

Room Tip: Do not go there
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frenda7388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, September 23, 2013
Dear guest,
May we first and foremost thank you for taking time to leave your impressions about your recent stay at the Hotel California Paris Champs-Elysées that needs to be clarified from our side.
We are very astonished to receive such a comment on trip Advisor as we always take into consideration every single customer issue, as we did for you when you let us know what happened on your room service tray. We straight away made the buffet breakfast complimentary during your entire stay. Regarding the bottle of perfume, our Assistant Front Office Manager, Caroline, contacted our Housekeeping department to look for the perfume and our Maintenance department to proceed to the keyhole system report of your room. We can assure you that no suspect entrance showed up during your stay.
Again, and as mentioned above, Caroline offered you buffet breakfast for all your stay and you seemed to be happy with that, and kindly accepted it !
Regarding our rooms, be aware that the hotel has been 100% renovated during the past 3 years, this also concerns the room you stayed in. However, you might have not liked the design which is a different story. If you let us a new opportunity to collaborate with you again in the future, we could show you some other rooms with different style and colors that could match better your expectations.
I hope we have clarified this situation, that from your side you may want to reconsider.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 19, 2013

We had a good experience here. Room was a decent size for Paris - very clean and comfortable. Good buffet breakfast - quick refill when the croissant basket emptied and fresh squeezed orange juice was offered. The location of the hotel is its best asset - just a couple of blocks north of the Champs Elysee but it is not located on the Champs as the name may suggest. Only downside to this hotel is, of course, the price.

Room Tip: Ask for a room which does not face the street, i.e. faces the courtyard.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCNagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this review, October 8, 2013
Dear client

Thank you for having chosen the Hotel California Paris Champs-Elysées for your visit in Paris and taking time to leave such a generous review.
We are more than delighted that our accomodations and facilities have been able to meet your expectations and look forward to welcome you back again in a near future.

With our best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel California Paris Champs Elysees

Property: Hotel California Paris Champs Elysees
Address: 16 rue de Berri | 08 Arr., 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#274 Luxury Hotel in Paris
#337 Business Hotel in Paris
#349 Family Hotel in Paris
#417 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel California Paris Champs Elysees 4*
Number of rooms: 172
Official Description (provided by the hotel):
Built in 1925, this Haussmanian style building has been the favourite luxury hotel of the American press and Hollywood Stars. More than just a hotel, this is an authentic art gallery for all art lovers with its private collection of over 3000 oils and lithographs. With its fine sense of luxury, this 4 star hotel has been turned into a fine family mansion just a step away from the Champs Elysees and belongs to Les Hotels du Roy group. ... more   less 
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Also Known As:
Hotel California Paris

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