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Hotel California Paris Champs Elysees
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Reviews (881)
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350 - 355 of 881 reviews
Reviewed October 11, 2013

This hotel is very well located - 5 minutes away from the Champs Elysees. The room is quite big, and the bathroom well lit. The hairdryer is one of those attached to the wall, so if you have long hair forget trying to use it! The decor is a bit dated but the hotel is clean and the bed comfortable. Also the room I was in was quite quiet, which is a bonus in Paris. I was there on business and was bemused to find that basic internet connection was free, medium speed was €8/hr and fast was €15/hr. I found this ridic so I went with the basic option. This was a big mistake as it was too slow to download even my emails, and hugely frustrating. In the event I tried to upgrade but this wasn't possible and the hotel staff had no idea how to help with this. The TV options were also additionally charged. All basic news channels were free but if you wanted to listen to music on the radio (via the TV) there is a charge of €5 or €8 again, can't remember which. Breakfast was OK, but again if you want eggs any other way than scrambled, you have to pay. Overall because of the location the hotel is good value if you get a corporate rate.

Room Tip: Ask for a room that is facing the inner courtyard
  • Stayed: October 2013, traveled on business
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1  Thank AnnaM547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 14, 2013

Dear guest

Thank you for having chosen our charming hotel for your parisian stay and taking time to leave your kind review on Tripadvisor.

We are more than delighted that you had an enjoyable stay with us and thank you for your most welcome remarks about our internet access , TV options and buffet breakfast choices.

Looking forward to welcome you back in a near future.

With our best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

We loved the hotel location, however, u have to be careful when you want to check out they might charge you with services that u didn't do or get.. But the receptionist friendly and helpful, we do enjoyed or stay

  • Stayed: September 2013
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1  Thank Alia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 14, 2013

Dear guest

Thank you for having chosen the Hotel California Paris Champs-Elysées for your parisian stay and taking time to leave your kind review.
We are more than delighted that you had an enjoyable stay with us and that you appreciated our location; we are certainly fortunate to be in a terrific location.
We nevertheless would like to extend you our sincerest apologozies for having posted a service you did not ask for and thank you for your compliments about our friendly and helpfull staff.

Looking forward to welcome you back ina near future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2013

Great location, simply furnished rooms, high quality bathroom and all very clean. The rooms have everything that you need. The breakfast buffet was well done, service at reception and in the restaurant was all efficient. I was staying on a business trip, for which it was perfect, I would also stay for pleasure.

  • Stayed: September 2013, traveled on business
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Thank TheBristolJohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 14, 2013

Dear guest

Thank you for having chosen the Hotel California Paris Champs-Elysées for your parisian stay and taking time to post your kind review on Tripadvisor.
We are delighted that our accomodations and services have been up to your expectations.
and we assure you that the pleasure would be for us too, to welcome you back again.

Yours sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

Where to start...
*Outdated room decor
*Rude staff
*Stolen Perfume (no inspection, no refund. Customer service???)
*Used cream (cant prove but even if i could, nothing would have been done)
*Eaten food of our leftover room service tray which was left standing until we got back at 8pm to find it still there!
*Dissappointing management service - THEY SIMPLY DONT CARE

Probably some time ago it was used to be a lovely place to stay, but would not recomend this hotel to anyone!!!

Room Tip: Do not go there
  • Stayed: September 2013, traveled as a couple
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Thank Frenda7388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded September 23, 2013

Dear guest,
May we first and foremost thank you for taking time to leave your impressions about your recent stay at the Hotel California Paris Champs-Elysées that needs to be clarified from our side.
We are very astonished to receive such a comment on trip Advisor as we always take into consideration every single customer issue, as we did for you when you let us know what happened on your room service tray. We straight away made the buffet breakfast complimentary during your entire stay. Regarding the bottle of perfume, our Assistant Front Office Manager, Caroline, contacted our Housekeeping department to look for the perfume and our Maintenance department to proceed to the keyhole system report of your room. We can assure you that no suspect entrance showed up during your stay.
Again, and as mentioned above, Caroline offered you buffet breakfast for all your stay and you seemed to be happy with that, and kindly accepted it !
Regarding our rooms, be aware that the hotel has been 100% renovated during the past 3 years, this also concerns the room you stayed in. However, you might have not liked the design which is a different story. If you let us a new opportunity to collaborate with you again in the future, we could show you some other rooms with different style and colors that could match better your expectations.
I hope we have clarified this situation, that from your side you may want to reconsider.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

We had a good experience here. Room was a decent size for Paris - very clean and comfortable. Good buffet breakfast - quick refill when the croissant basket emptied and fresh squeezed orange juice was offered. The location of the hotel is its best asset - just a couple of blocks north of the Champs Elysee but it is not located on the Champs as the name may suggest. Only downside to this hotel is, of course, the price.

Room Tip: Ask for a room which does not face the street, i.e. faces the courtyard.
  • Stayed: September 2013, traveled as a couple
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Thank JCNagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 8, 2013

Dear client

Thank you for having chosen the Hotel California Paris Champs-Elysées for your visit in Paris and taking time to leave such a generous review.
We are more than delighted that our accomodations and facilities have been able to meet your expectations and look forward to welcome you back again in a near future.

With our best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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