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Reviewed October 6, 2012

I was obliged to stay here as it was booked by my Firm and this has to be one of the most overrated hotels in the western hemisphere.

The room, booked to be non-smoking, had been used by marathon smokers such that after a 3 day sentence, all my clothes were infused with the smell of stale smoke. The bed had clearly been rescued from a skip as was lumpy and worn. Pillows were small and foam filled. The wardrobe had been salvaged from a doll's house and with that awful system of non-detachable hangers. Interesting to offer paper cups if you wanted to make a cup of coffee in the room, which you probably would as the restaurant coffee is clearly made with a meat substitute - undrinkable.

What else was wrong? Lighting poor and bed side switch didn't work, so you had to stumble in the dark after switching it off at the door oh and the rythmic plumbing sounds at night were an added feature not mentoned on their website. And the laundry service, hah. I would have been better served taking it to the River Seine and leaving it there for a couple of hours before laying it out in the street for traffic to simulate ironing.

Fortunately I only attempted breakfast once (coffee referred to above) and that was on a par with a service station in North Korea. Staff clearly suffering from narcolepsy as barely visible and needing the walls for support to prevent them falling I suppose.

If they had paid me to stay here, I would still be critical but for Euro 350 a night, the owners should be ashamed of their pretence and attempts to call this a hotel. It isn't.

Room Tip: Choose another hotel
  • Stayed: September 2012, traveled on business
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4  Thank nowvoyager1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 22, 2012

Dear customer,
We would like to thank you for having taken the time to share your experience at the Hotel California Paris Champs-Elysées and we do sincerely regret that you had such a bad experience.
As we value your comments, we would be most grateful if you could give us a little bit of your time and accept to contact our Guest Relations Manager at the following e-mail address : guestrelations@hroy.com.
We truly hope to have the opportunity to welcome you back again in a nearest future so that we may make amends for your last stay.
With our best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

We stayed in a family room with a king sized bed and a real single bed (not a fold out sofa), with the room being very spacious for a hotel in Paris.
On the Hotel's website there was a special for a 1 euro breakfast - no matter which combination or codes I used I could not work out how to obtain it thro the online process - I left it a few days & unfortyunately when I came nack to it there were no Family Rooms available thro the Hotel's website. I found a Family Room through an online booking agency.
The service was excellent; & although it is a costly stay, I would consider staying there again because of the service.

  • Stayed: October 2012, traveled with family
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Thank timbertoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 22, 2012

Dear Timbertoby
We would like to thank you so much for having posted this enthusiastic review on TripAdvisor.
We are so pleased that you enjoyed your experience at the Hotel California Paris Champs-Elysées in terms of accommodation and service.
Looking forward to welcome you back again soon
With our best regards

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Reviewed September 30, 2012

The hotel is very central, a few steps from Champs Elysees, the staff was very helpful and helped us to guide us to reach what we wanted to see in Paris.
our room had view to the garden. To be in the middle of Paris, we could sleep all night without hearing a noise.Some part of the hotel could need a little upgrade
Nice breakfast and restaurant , but a little expensive breakfast 25 E
We visited Maches Pu

  • Stayed: September 2012, traveled as a couple
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1  Thank MarF829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

We stayed at the Hotel California Paris, Champs Elysees for our first visit to Paris, and what a great decision it was! We loved our room overlooking a charming street (rue de Berri) and found it charming and just the right size. The staff, all of them from room service, to front desk were polite and helpful and always went above and beyond. We will return and want the same room (#103) and highly recommend this lovely representative of the best of Paris! The location was perfect to everything, a short walk to the Champs Elysees shopping and cafe. The little cafe
across the street from hotel was so charming. The hotel dining is equally superb!

We will return and without question will be staying here!

Room Tip: I think all of the rooms are lovely, but we loved our room facing the busy little street, rue de Berri. It was very quiet at night...
  • Stayed: September 2012, traveled as a couple
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1  Thank Gregor190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 1, 2012

Dear customer
Thank you for your very kind and generous comments. We are deeply proud to have fully met yours expectations and will be glad to welcome you back again,
With our best regards,

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Reviewed September 21, 2012

Just visited Paris and must confess that the hotel is in an excellent location boasting well trained staff who communicate effectively in several languages, are extremely helpful and always wear a smile. Commenting on other reviews we agree that the reception might need an upgrade and that we could have had some water in the room. But none effected our stay. A particular host at the reception went out of his way to make us even more comfortable and hence made our stay even nicer. Excellent value for money. Our next stay in Paris will surely be at the Hotel California Paris Champs Elysees. Well done.

  • Stayed: September 2012, traveled with family
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1  Thank Silvio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CThiry, Directeur général at Hotel California Paris Champs Elysees, responded to this reviewResponded October 1, 2012

Dear Silvio
Thank you very much for having taken the time to write your kind impressions about your recent stay at the Hotel California Paris Champs.
We are proud to know that your experience at our charming hotel was just perfect and we sincerely will appreciate the opportunity to welcome you back again soon.

With our best regards

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