This is a strange premise to submit a review, since we never got to stay at the hotel. We wanted to review the unbelievable service we received recently. Due to highly unusual circumstances (which were fully explained to us) we were unable to take our room at the hotel. We were informed of this situation by Eglantine Plumerand, front of house manager, who was highly concerned for our welfare. She organised another booking without delay at another hotel ( with our consent; the hotel were absolutely not to blame for this situation). We were met at the station by a member of Le Royal Monceau, called Yohanne. He escorted us to our new hotel, waited until we were happy, and left us with some very generous gifts. The hotel could not have been more concerned, despite being put under difficult circumstances by outside forces. So,no we haven't quite had the pleasure of sleeping at the hotel just yet, but I know we will soon if that is the way they treat their guests.
- Official Description (provided by the hotel):
- Located on the prestigious Avenue Hoche, just a few steps from the Champs-Elysees and with views of the Arc de Triomphe, Le Royal Monceau features 149 luxurious rooms and suites, a 99-seat cinema, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the modern Japanese cuisine of Matsuhisa to the celebration of Italian regional food in the Michelin-starred restaurant Il Carpaccio, dining at Le Royal Monceau - Raffles Paris’ restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. ... more less
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- Also Known As:
- Le Royal Monceau-Raffles Paris Hotel Paris
- Royal Monceau Hotel
- Royal Monceau Paris
- Hotel Royal Monceau