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“Hello new Palace! This is THE place”

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Le Royal Monceau-Raffles Paris
Ranked #29 of 1,802 Hotels in Paris
Certificate of Excellence
Reviewed January 20, 2014

I had not returned to Paris since a few years, often lucky enough to stay at top hotels, those traditionally known as "Palace" in this city. With the exception of Fouquet's Barriere, now I can say I know them all, and for my taste this is THE place to stay.

Not full of old things (rather than antiques), neither with an old fashioned feeling, but top notch, brand new and really trendy. Things I don't like: the layout of the Front Office felt a bit strange for a Palace, although the decoration is beautiful and the staff is fantastic. Maybe there I was expecting something more "classic". Still, as mentioned, service was totally up to standards but not on a robotic way, it all felt genuine and personal, and I like that. This is something some other luxury places don't get. Here I felt well treated and also "in Paris", without the feeling of "could have been anywhere else".

Another thing I am unsure about is the soft lighting in common areas. But again, it all looks just beautiful and perfect. I would prefer a bit more light, but surely it would ruin the experience and the looks. And my wife doesn't share my opinion, so I guess I may be wrong on this and the place is well lit.

And that's basically it, as all the rest was just amazing. It is pointless to say how good the room was, you expect it to be, and it is. Same with the bathroom, immaculate at all times. Same with the pool, just great and at a perfect temperature (how they do it, I don't know, mine at home is always too cold). We only had breakfast as, usually while in Paris, we were going to see friends to their places. Beautiful room, great products, excellent service. I loved the fact that they could remember my preference and suggest it with a smile (I've only had this service in Bangkok, so far): hot chocolate / large orange juice. Excellent chocolate, of course.

Drivers were excellent, even if our rented car could not really match the rest of the visitors, and I appreciate this as in some places it feels like you are only worth what your car is worth. But hey, that was the coolest car we could get at the airport!

We were sad to leave, but happy to have finally visited this hotel. Prices are high, of course, no doubts about it, but if you can afford it I cannot see a reason why to go to other hotels of the same level. We had doubts about the location, but in the end it was ideal and with an easy access by car.

  • Stayed: December 2013, traveled as a couple
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Thank Campanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 23, 2014

Dear Madam, Dear Sir,

Thank you for taking the time to post such a positive review of your stay with us on TripAdvisor. It is feedback like this that makes our day here at Le Royal Monceau, there is nothing better than hearing a guest has gone away with great memories of their stay.

We appreciate all your constructive comments concerning the layout of the front desk and the lighting, we hold the feedback of our guests with upmost importance.

We are all so pleased to hear that you enjoyed your room, the pool and your breakfast at La Cuisine. We believe that a personalized experience is of upmost importance and so are thrilled to read that you appreciated this from our dedicated team.

Thank you again for all your kind words, we look forward to welcoming you back to your Parisian home, Le Royal Monceau, very soon.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 16, 2014

The Excellent: The service. The staff were exceedingly attentive and polite. The pool was also quite fantastic, being an indoor pool that had a skylight that was actually under a fountain in the courtyard-- a very nifty architectural touch.

The Great: The rooms are exceedingly well designed, if a bit small. A regular bedroom didn’t have any real seating area (minus a desk), the bed was in the center of the room. The closet was decent sized (small walk in). The bathroom was excellent, very large, dual sinks, big tub, nice separate shower. The gym also deserves a call out for being well staffed and well equipped. Reviewed separately, I was also quite pleased with Le Bar Long-- featuring an excellent cocktail menu -- and La Cuisine, which served an excellent breakfast and great dinner.

The OK: As noted, the regular rooms are a bit small. Our party actually had several room sizes (a junior suite, two regular rooms, and a larger suite). The larger suite and junior suite were both of expected size for rooms of their class and quite impressive. This is a top end hotel chain, ahd the prices are extremely high.

  • Stayed: July 2013, traveled with family
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Thank TheJewgernaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 21, 2014

Dear Madam, Dear Sir,

« Merci Beaucoup » as the French would say! We are so grateful that you have taken the time to post this complete and positive review of your stay with us on Tripadvisor. It is always a delight to read such comments and to know that guests have left with good memories of their time at Le Royal Monceau.

It is wonderful to read that you found our team to provide you with attentive and polite service; this is of upmost importance to us.

We are very proud of our pool, the longest of all Paris hotels, and are so pleased that you had the opportunity to experience it during your stay with us.

What a delight to hear also that the design of both the bedrooms and bathrooms suited you, as well as our gym. Furthermore, it is a pleasure to read that you had the time to make the most of our Bar Long and French restaurant, La Cuisine, and that you enjoyed the food and service provided at both!

Thank you again for your kind words, I will be sure to pass them on to all those concerned and very much look forward to welcoming you back to your Parisian home, Le Royal Monceau, very soon.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 10, 2014

We spent four nights at the Le Royal Monceau . I was with my husband and three children ages 11, 13, 16 . Everything was perfect from the minute we arrived!! The service was amazing . We travel all over the world and this definitely rates with the top hotels in the world . The whole staff was amazing !!! All the concierges were so totally professional and so helpful. Thank you Margaux , and Ceric and the rest of the concierges for all your help and making our stay perfect! The rooms were beautiful ! A perfect Hotel! a perfect staff ! The food out of this world , chef Laurent is one of the very best!! I can not say enoughtwonderful things about our experience!!

  • Stayed: December 2013, traveled with family
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1  Thank pandora412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 14, 2014

Dear Madam,

Thank you! We appreciate so much that you have taken the time to review your stay with us on Tripadvisor.

Your compliments are so gratefully received and will be passed directly to the whole team here with special mention to those who you highlighted; Margaux and Cedric!

It is an absolute pleasure to read that you and your family would rate us as one of the top hotels in the world, this is certainly a status we aspire to maintain!

We are delighted to hear that you found the rooms to be beautiful, the food out of this world and most importantly the service to be amazing. We constantly aim to really go above the ordinary to provide our guests with exceptional service and are so pleased when this is recognized.

We look forward to welcoming you and your family back to your Parisian home, Le Royal Monceau Raffles Paris, very soon.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 9, 2014

This is arguably one of the best urban hotels in the world. Everything is top notch. The service is immaculate and the concierge desk is as good as I have ever seen. The food is out of this world both from room service as well as the bar. The rooms are extremely comfortable and contain all the amenities you would expect in an establishment of this caliber. I have stayed at this hotel many times and it has always been faultless.

  • Stayed: November 2013, traveled solo
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2  Thank Manlorie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 14, 2014

Dear Madam, Dear Sir,

Merci Beaucoup ! Thank you very much for posting such a complete and heartfelt review of your various stays with us on Tripadvisor, it is this sort of feedback that really makes our day!

We are so grateful that you would describe us as one of the best urban hotels in the world, as a palace hotel this is certainly a level we believe we have achieved and strive to maintain.

What a delight to read that everything was ‘top notch’; the service, concierge, food and of course rooms. It is a pleasure to hear such positive comments and I will personally relay your kind words to all the teams concerned.

We look forward to welcoming you back to you Parisian home, Le Royal Monceau, very soon.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 8, 2014

My husband and I stayed here for a night to celebrate our 10th anniversary. It was pricey, but well worth it. The room was spacious and very nicely designed, with a high-tech and contemporary yet cozy feel , and they upgraded us for our anniversary. The restaurant is amazing and the lounge is perfect for tea or breakfast with it's Pierre Hermé macarons and swanky bar. The service is impeccable. The pool is wonderfully zen, and of course the Clarins spa... I never knew about this place before, but would definitely love to go back.

  • Stayed: December 2013, traveled as a couple
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1  Thank wongamama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 15, 2014

Dear Madam,

Thank you for taking the time to post such a glowing review of your stay with us on Trip Advisor, it is a delight to read that you had a wonderful time and such feedback really does make all our work worthwhile.

We are grateful that you chose to spend the special occasion of your anniversary here and we are so pleased that we were able to honor this choice with ‘impeccable service.’

It is great to read that you found your room spacious yet cozy and were able to enjoy both the restaurant and the Bar lounge during your stay.

What a pleasure to hear that you already have plans to return, we look forward to welcoming you back to your Parisian home, Le Royal Monceau.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 5, 2014 via mobile

The royal monceau is perfect for an afternoon drink / light lunch. The starck-designed bar is elegant, with a nice and arty clientele. Starck decor is (for once) just as it should be : sophisticated but not "too much". Personnel is adorable : the young man called robinson is a delicate and well trained bar attendant. Full of attention. As every palace should have

Stayed: January 2014, traveled as a couple
2  Thank upstreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 18, 2014

Dear Sir,

Thank you for taking the time to review your stay with us on Tripadvisor. Such positive feedback is always warmly welcomed and the entire team here at Le Royal Monceau is grateful for your kind comments.

The words ‘sophisticated’ and ‘elegant’ sum up perfectly the effect we hope to achieve and we are so pleased that you found the decor of the hotel to be ‘just as it should be.’

As a team we always aim to go above and beyond the expectations of our guests to make your experience extra special; it is thus a delight to hear that you felt you were given full attention by our dedicated bar team.

Thank you again for such a great review. We are looking forward to welcoming you back to Le Royal Monceau Raffles Paris, your Parisian home.

Yours sincerely,

Ömer Acar
General Manager

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Reviewed January 4, 2014

This hotel is like the song off Tina Turner "simply the best" . Top service , extremely good restaurant , and romantic rooms , the place to be off Paris, we had room 103. : very quiet and very beautiful .. So , one more thing , just GO !!!!!!!!!!!!!!

Room Tip: The luxe room
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  • Stayed: December 2013, traveled as a couple
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1  Thank Dirk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalmonceau, Directeur général at Le Royal Monceau-Raffles Paris, responded to this reviewResponded January 18, 2014

Dear Sir,

Thank you so much for sharing your wonderful feedback with us here on TripAdvisor. We are delighted that you would describe us as ‘simply the best’, what a compliment!

It sounds like you had a great trip and were able to take advantage of all that Le Royal Monceau has to offer including our two Michelin star restaurants.

We look forward to welcoming you back to Le Royal Monceau Raffles Paris, your Parisian home, very soon.

Yours sincerely,

Ömer Acar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Royal Monceau-Raffles Paris

Address: 37 Avenue Hoche, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Paris
#8 Romantic Hotel in Paris
#14 Spa Hotel in Paris
#25 Luxury Hotel in Paris
#56 Family Hotel in Paris
Price Range: $686 - $1,396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Royal Monceau-Raffles Paris 5*
Number of rooms: 149
Official Description (provided by the hotel):
Located on the prestigious Avenue Hoche, just a few steps from the Champs-Elysees and with views of the Arc de Triomphe, Le Royal Monceau features 149 luxurious rooms and suites, a 99-seat cinema, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the modern Japanese cuisine of Matsuhisa to the celebration of Italian regional food in the Michelin-starred restaurant Il Carpaccio, dining at Le Royal Monceau - Raffles Paris’ restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. ... more   less 
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Also Known As:
Le Royal Monceau-Raffles Paris Hotel Paris
Royal Monceau Hotel
Royal Monceau Paris
Hotel Royal Monceau

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