Last year I stayed here, and although I was very fond of the interior design, I was not always that pleased with the service. As I was in Paris again a few days ago, I decided to see if anything has changed.
And indeed! Service was a lot better, much more friendly, and more 5 star than before! I don't know if they have a new HR manager, or if staff is trained different, but now I really felt at ease and being well taken care of!!
great interior, perfect friendly service! (much better than last year!)
superbe interior, food is excellent!!! (had dinner here three times last week), friendly service, especially Fabrice! Service could be a little more improved (fi: I had to ask for bread rolls twice while there were more waiters than clients), but all of them were very kind, which is most important!
great choice, friendly service!
well it's Paris, so don't expect a very large room, but very nice design, and the bathroom is super!!
well, this is the only thing that bothered me a bit: I love the design of the spa, the pool is great, had a wonderful massage by a very nice lady, but:
I think the Spa needs some maintenance... Half of the lights on the left and right side of the pool were broken and even looked rusty. Same in the steam room, most of the lights behind the benches didn't work. Also, the showers in the male dressingroom need some extra care: the door hinges look dirty and worn out.
It is very strange, as the hotel is in perfect condition, one can't find anything dirty or broken, and to me it seemed that the spa has a different maintenance team... But, again, this are things that can be fixed in a day, so let's hope someone takes care of this, so it truly remains a 5star Spa!
- Official Description (provided by the hotel):
- Located on the prestigious Avenue Hoche, just a few steps from the Champs-Elysees and with views of the Arc de Triomphe, Le Royal Monceau features 149 luxurious rooms and suites, a 99-seat cinema, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the modern Japanese cuisine of Matsuhisa to the celebration of Italian regional food in the Michelin-starred restaurant Il Carpaccio, dining at Le Royal Monceau - Raffles Paris’ restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. ... more less
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- Also Known As:
- Le Royal Monceau-Raffles Paris Hotel Paris
- Royal Monceau Hotel
- Royal Monceau Paris
- Hotel Royal Monceau