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“Good location. Good rates.” 4 of 5 bubbles
Review of Mercure Paris Arc de Triomphe Etoile

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Mercure Paris Arc de Triomphe Etoile
Ranked #803 of 1,794 Hotels in Paris
Leeds, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good location. Good rates.”
4 of 5 bubbles Reviewed January 11, 2014 via mobile

Nice pleasant rooms, normal standard for price, not great views but 5mins walk from the Eiffel Tower and Seine river and 1min from metro. Only complaint was 1 night when lifts were extremely busy (as only 2 in hotel) and we had to wait 20mins to get down from our room to reception.

Stayed August 2013, traveled as a couple
Helpful?
Thank Eleanor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, January 15, 2014
Dear Guests,

First of all, I would like to thank you very much for having taking the time to leave us a nice comment about your stay in our hotel the Mercure Paris Arc de Triomphe Etoile.

We are very glad to see that you had a good stay with us and that you liked our location.

We hope that we will have the pleasure to welcome you back again.

Kind regards,
Antoine Caffarena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Ocala, Florida
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

The location of this hotel is excellent, within walking distance of many of the major sites and easy to access other transportation. It was clean and very well maintained. The rooms were very quiet - I rarely heard any of the street sounds beyond the occasional police siren. The staff were friendly and helpful. Breakfast is way over priced. There are several good choices within walking distance at a much lower price.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RLid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Responsable réception at Mercure Paris Arc de Triomphe Etoile, responded to this review, January 8, 2014
Dear Madam, Dear Sir,

We are delighted to read that we had a very nice stay we us. I will forward your nice comments to our team.

All our rooms are equipped with double glazing that is why rooms are quiet. You have to know we also have rooms on the back side that you can request upon reservation or check in.

Regarding our breakfast rate you have to know that we have an alternative to the buffet breakfast which is express breakfast at 8€ which includes one hot drink, one cold drink and breads or croissants.

We send you our best wishes for 2014 and we hope to see you very soon in our hotel.

Best regards.

Aurélie Gaujour
Front office manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 20, 2013

Pros:
Good welcome; clean; modern-design bright rooms; separate WC; walk-in wet-room shower; quiet (good double-glazing); good v.f.m.; nice breakfast choice; pleasant staff; good location (only a few hundred metres from the Arc de Triomphe
Cons:
Breakfast charged as extra; gimmicky lights!

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicholas1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Responsable réception at Mercure Paris Arc de Triomphe Etoile, responded to this review, January 8, 2014
Dear Sir,

We thank you very much for your nice comments and we are happy to see that you appreciated you stay in our hotel.

Indeed We are very well located nearby transportation and nearby shop and typical French markets.

Regarding the our breakfast, you have to know that it is always charged as extra except if you choose a packaged rate on reservation and this indicated on you confirmation you should have received.

For you information we have the buffet breakfast which is 18.90€ and we also have the express breakfast which is cheaper at 8€ including one hot drink, one cold drink and breads or croissants.

We hope to welcome you once again very soon and we wish you a happy new year.

Best regards.

Aurélie Gaujour
Front office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahiti, French Polynesia
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

The hotel ( mainly th ground floor ) was under renovation.
The rooms are not so big but very clean and in a modern style. Many plugs available in the room , it's not so usual !
The location is fantastic although the view is not so nice.
Will be back in this place next time

  • Stayed September 2013
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank tahitrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, November 11, 2013
Dear Guest,

We thank very much for your nice review written on Tirpadvisor.

Could you please kindly check if you put your message on the wright hotel? In fact we are not under renovation on the ground floor; normally it should be the other Mercure nearby. Our hotel is the Mercure Paris Arc de Triomphe Etoile, located at 27 av. des Ternes 75017 Paris. I have already informed Tripadvisor about this matter.

Kind regards,

Antoine Caffarena
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

We thought the hotel was great! Clean, very friendly and help front desk attendants who could speak English well. Room was small, but perfect for two people who were spending more time outside of room. Room was clean and bed comfortable. Location was great as far as having bus stops and metro located a short walk away. Located near lots of eateries and shopping. We had the 2nd floor room in the front, so the road was at our window. It was a bit noisy but was expected due to being on a busy street. We were fine with it though. Breakfast area was nice and the food was good. You have a decent variety of things to eat, both hot and cold. You pay extra for breakfast. Free wifi that was quite fast! Around the corner and down the road a short little stroll was the metro station as well as the Arc de Triomphe. The hotel is next to a high end "dance" club but I didn't feel it was a problem at all. It was very tasteful on the outside and you honestly wouldn't even know it was a dance club. You could not hear music or anything coming from the place when in room. The only downfall of the hotel is that there is no parking at actual hotel property. You have to either find side road parking somewhere, which is pretty hard considering it's so busy or, you can walk to the parking garage which is about a 5 to 10 minute walk from hotel. The parking garage was sixty something dollars to park for 2 days.

Room Tip: If you have children, I would not suggest staying in room on same side as road as it tends to be a b...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JKADoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, October 24, 2013
Dears Guests,

First of all, I would like to thank you very much for having taking the time to leave us a nice comment about your stay in our hotel the Mercure Paris Arc de Triomphe Etoile.

We are delighted to read that you found our hotel "Great" and that you found our staff very helpful and friendly, we will transmit you nice message to team.

We are also very glad to see that you found our hotel well located, it is true that we are located in a very nice Parisian neighborhood with plenty of shops and restaurants nearby and very easy access to the main sightseeing's in Paris.

Concerning our breakfast, we are happy as well to read, that you appreciated the area and the variety of our product.

Hoping to have the chance to welcome you back at our hotel for your next visit in Paris, don’t hesitate to contact us directly, we will be happy to take care of your booking.

Kind regards,

Antoine Caffarena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, UK
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 30, 2013

Very modern hotel with friendly helpful staff. Good room, spacious and we didn't mind the open bathroom as the toilet is separate with a lockable door. The light system that some have referred to was fun to play with, its just a gadget !

Very strange thing going on in our shower though (see picture), not sure if it was still under construction or this was maintenance, either way masking tape is not waterproof so it will not last long.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ustw0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, October 7, 2013
Dear Guests,

Thank you very much for taking the time to share your experience on Tripadvisor after your recent stay in our hotel the Mercure Paris Arc de Triomphe Etoile.

We are very pleased to read that you found our hotel very modern and our staff helpful, we will transmit your nice message, they will be very happy to learn about it.

Concerning the tape on the shower, effectively it was our maintenance department that left it for security reasons after reparation, we do regret.

We would be grateful to welcome you back again, please don’t hesitate to contact us directly so we can help with your next booking.

Best wishes,

Antoine Caffarena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Arc de Triomphe Etoile

Property: Mercure Paris Arc de Triomphe Etoile
Address: 27 avenue des Ternes, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#322 Business Hotel in Paris
#387 Luxury Hotel in Paris
#616 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Official Description (provided by the hotel):
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris

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