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“Great location and easy access to city” 5 of 5 bubbles
Review of Mercure Paris Arc de Triomphe Etoile

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Mercure Paris Arc de Triomphe Etoile
Ranked #800 of 1,795 Hotels in Paris
Stockholm, Sweden
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great location and easy access to city”
5 of 5 bubbles Reviewed March 13, 2013

We recently took a weekend trip to Paris and stayed at the Mercure Paris Arc de Triomphe Etoile. We took the RER to the city and then the metro line 4 to Ternes, the metro station was less than a block away from the hotel. The hotel was very clean, and the breakfast buffet seemed really good, although we never had breakfast there. Theres a supermarket right next door where you can buy fruit and breakfast things, wine, etc. There's a Paul's bakery across the road and a sandwich place right next door as well.
The staff at the hotel was really nice, the only downside was that our room was right by a room called staff room and it was quite noisy during the mornings. Other than that we loved the hotel and would definitely come back.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elsa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, March 20, 2013
Dear Guest,

We are very thankful for your precious feedback posted recently about your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

It is a pleasure to read that found the location great with an easy access to the major attractions of the city. It is true that we have a very good location, close the public transports and the Arc de Triomphe, in a typical Parisian neighborhood, with plenty of shops and restaurants nearby.

We are also very happy that found our staff really nice, be sure that your comments have been transmitted. Referring to the noise in the morning, we do regret and we have already taken the corrective measures with our house-keeper.

We are delighted to know that you will come back to our hotel, and we hope to have the chance to welcome you back in the near future. Please don’t hesitate to contact us directly when making your reservation, we will be very glad to assist you at any time.

Antoine Caffarena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
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English first
Maastricht
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

This was my second time at the hotel. I liked it the first time a lot and yes we went there again. It is clean and modern , with all the amenities you might need.It is at a great location, 5 min on foot to the Arc de Triomphe and Champs Elysees. If you are coming form the airport by Air France bus it stops nearby.
The staff is very polite and helpful . Will stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank YankoS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, February 20, 2013
Dear Guest,

We thank you very much for your great review after your stay at the Mercure Paris Arc de Triomphe Etoile.

It is a real pleasure to read that you have stayed at our hotel twice and you that you were satisfied with both visits. We are also very glad to know that you found our rooms clean and modern and our location “great”. It is true that we have a very good location, close to the Champs Elysées and the Arc de Triomphe, in a typical Parisian neighborhood, with plenty of shops and restaurants nearby.

We are delighted to know that you will come back to our hotel, and we hope to have the opportunity to welcome you back soon. Please don’t hesitate to contact us for any future reservation, we will be very glad to assist you at any time.

Kind regards,
Antoine Caffarena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed February 16, 2013

Location is great. In a short walking distance of Arc de Triumph, close to 2 metro stations and very close to the best part of champs élysées.
Rooms are good size ( different of lots of small rooms hotels in Paris) and is very clean.
Breakfast is really nice.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank THRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, February 18, 2013
Dear guest,

We thank you for the positive feedback you have posted on this website after your recent stay with us, the Mercure Paris Arc de Triomphe Etoile.

We are delighted to know that you found that our hotel has an excellent location, indeed we are very close to the metro with a very easy access to the major sightseeing’s of Paris. We are also very happy to know that you appreciated our rooms and that you found breakfast really nice.

I truly hope that we would have the opportunity to welcome you back, in a not very distant future, in our hotel the Mercure Paris Arc de Triomphe Etoile.

Kind regards,

Antoine Caffarena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

Rooms are quite small (as expected with the rates for Paris), but modern, clean and has all the essentials (and a little extra). Very friendly and helpful staff. Breakfast buffet was great. The hotel is located 2 minutes from the Metro terminal and is very convenient to get around for sight-seeing and shopping.

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reshen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, February 3, 2013
Dear Guest,

We are very thankful for your precious feedback posted recently about your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

We are very glad to read that you found our staff very friendly and helpful, we always try to do the best to satisfy our guests. We are also very happy to read that you found our breakfast buffet great. It is also true that we have a very convenient location with plenty of shops and restaurants near-by and with a very easy access to the main attractions of Paris.

We look forward to the pleasure of welcoming you back at the hotel Mercure Paris Arc de Triomphe Etoile, in the near future.

Kind regards,
Antoine Caffarena
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 10, 2013

Just got back last week from a 3 nights stay here. Was surprised that the hotel is actually quite good. Location was also good and convenient. Upon entering the lobby, you could smell the calming aromatherapy oils being put on and you could smell it throughout the lobby and corridors. My husband and I laughed so hard at the tiny elevator. Rooms are simple and nice, nothing to shout about. Bathroom has no door but the toilet has one so not to worry. Got a room by the street which I requested for but amazingly no street noise. The bed was quite disappointing to me as it made springy noises. TV channels all in French with the exception of some movies having dual language, you could select from the options via the remote. Disappointed as the BBC or CNN channels doesn't work. Free WIFI helps alot, really have to applaud them on this. The colourful changing led lights in the room is a nice touch but my husband hated it cos it made him dizzy but you can turn it off, not a problem. Few minutes walk to Arc De Triompe and Champs Elysees. For further attractions you could take the metro at Ternes, near the hotel and link it from there. Safe area altho' there are homeless guys near the hotel but I doubt they will disturb you. We came back late on some nights and found that the automatic doors to the lobby was locked I guess for security purposes which was good. Ring the doorbell and reception will open it from the inside. Reception staff quite friendly and spoke good english. Bravo. If at a good price, I will probably stay here again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fazzigucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, January 17, 2013
Dear Guest,

First of all, I wish to thank you for taking the time to post your nice review on TripAdvisor, after your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

It is a pleasure to read that found our hotel “quite good” and that you found our location good and convenient. It is true that we have a very good location, close to the Champs Elysées and the Arc de Triomphe, in a typical Parisian neighborhood, with plenty of shops and restaurants nearby. We also have a very easy access (with the public transportation) to the main attractions of Paris.

Concerning the two channels that weren’t working during your stay, we do regret it. We have already called the company in charge so they come and fix them.

We really hope to have the opportunity to see you back at the Mercure Paris Arc de Triomphe Etoile and please don't hesitate to contact us for any future reservations. We will be very glad to assist you at any time.

Kind regards,
Antoine Caffarena
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

Just got back from a two night stay at this hotel.

The best thing about the hotel is the location, right next to the metro that has a great connection to all the key places, we also visited Disney the journey only took 45 minutes to get there.
5 minute walk from the Arc de Triomphe.
Hotel staff very helpful, when we called for extra pillows they were very quick.
The bed was very comfy and room was clean with everything you need.

We got a very reasonable price so made the hotel ever more enjoyable.
Would definitely recommend.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Juliet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review, January 10, 2013
Dear Guest,

We thank you for the positive feedback you have posted on this website after your recent stay with us, the Mercure Paris Arc de Triomphe Etoile.

We are delighted to know that you appreciated our location, indeed we are very close to the metro with an easy access to the main attractions of Paris and steps away from the Arc de Triomphe. We are also happy to read that you found out staff helpful and our beds very comfortable.

We sincerely thank you for recommending our hotel.

I hope that we will have the chance to welcome you back in the near future, in our hotel Mercure Paris Arc de Triomphe Etoile.

Kind regards,
Antoine Caffarena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Arc de Triomphe Etoile

Property: Mercure Paris Arc de Triomphe Etoile
Address: 27 avenue des Ternes, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#322 Business Hotel in Paris
#387 Luxury Hotel in Paris
#616 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Official Description (provided by the hotel):
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris

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