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“Excellent location on a convenient price.”

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Mercure Paris Arc de Triomphe Etoile
Ranked #861 of 1,803 Hotels in Paris
Reviewed February 16, 2013

Location is great. In a short walking distance of Arc de Triumph, close to 2 metro stations and very close to the best part of champs élysées.
Rooms are good size ( different of lots of small rooms hotels in Paris) and is very clean.
Breakfast is really nice.

  • Stayed: February 2013
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Thank THRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded February 18, 2013

Dear guest,

We thank you for the positive feedback you have posted on this website after your recent stay with us, the Mercure Paris Arc de Triomphe Etoile.

We are delighted to know that you found that our hotel has an excellent location, indeed we are very close to the metro with a very easy access to the major sightseeing’s of Paris. We are also very happy to know that you appreciated our rooms and that you found breakfast really nice.

I truly hope that we would have the opportunity to welcome you back, in a not very distant future, in our hotel the Mercure Paris Arc de Triomphe Etoile.

Kind regards,

Antoine Caffarena
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 - 154 of 654 reviews

Reviewed January 31, 2013

Rooms are quite small (as expected with the rates for Paris), but modern, clean and has all the essentials (and a little extra). Very friendly and helpful staff. Breakfast buffet was great. The hotel is located 2 minutes from the Metro terminal and is very convenient to get around for sight-seeing and shopping.

  • Stayed: April 2012, traveled solo
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Thank Reshen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded February 3, 2013

Dear Guest,

We are very thankful for your precious feedback posted recently about your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

We are very glad to read that you found our staff very friendly and helpful, we always try to do the best to satisfy our guests. We are also very happy to read that you found our breakfast buffet great. It is also true that we have a very convenient location with plenty of shops and restaurants near-by and with a very easy access to the main attractions of Paris.

We look forward to the pleasure of welcoming you back at the hotel Mercure Paris Arc de Triomphe Etoile, in the near future.

Kind regards,
Antoine Caffarena
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

  • Stayed: January 2013, traveled on business
    • Value
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Thank orly3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded February 3, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 10, 2013

Just got back last week from a 3 nights stay here. Was surprised that the hotel is actually quite good. Location was also good and convenient. Upon entering the lobby, you could smell the calming aromatherapy oils being put on and you could smell it throughout the lobby and corridors. My husband and I laughed so hard at the tiny elevator. Rooms are simple and nice, nothing to shout about. Bathroom has no door but the toilet has one so not to worry. Got a room by the street which I requested for but amazingly no street noise. The bed was quite disappointing to me as it made springy noises. TV channels all in French with the exception of some movies having dual language, you could select from the options via the remote. Disappointed as the BBC or CNN channels doesn't work. Free WIFI helps alot, really have to applaud them on this. The colourful changing led lights in the room is a nice touch but my husband hated it cos it made him dizzy but you can turn it off, not a problem. Few minutes walk to Arc De Triompe and Champs Elysees. For further attractions you could take the metro at Ternes, near the hotel and link it from there. Safe area altho' there are homeless guys near the hotel but I doubt they will disturb you. We came back late on some nights and found that the automatic doors to the lobby was locked I guess for security purposes which was good. Ring the doorbell and reception will open it from the inside. Reception staff quite friendly and spoke good english. Bravo. If at a good price, I will probably stay here again.

  • Stayed: January 2013, traveled as a couple
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Thank fazzigucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded January 17, 2013

Dear Guest,

First of all, I wish to thank you for taking the time to post your nice review on TripAdvisor, after your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

It is a pleasure to read that found our hotel “quite good” and that you found our location good and convenient. It is true that we have a very good location, close to the Champs Elysées and the Arc de Triomphe, in a typical Parisian neighborhood, with plenty of shops and restaurants nearby. We also have a very easy access (with the public transportation) to the main attractions of Paris.

Concerning the two channels that weren’t working during your stay, we do regret it. We have already called the company in charge so they come and fix them.

We really hope to have the opportunity to see you back at the Mercure Paris Arc de Triomphe Etoile and please don't hesitate to contact us for any future reservations. We will be very glad to assist you at any time.

Kind regards,
Antoine Caffarena
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

Just got back from a two night stay at this hotel.

The best thing about the hotel is the location, right next to the metro that has a great connection to all the key places, we also visited Disney the journey only took 45 minutes to get there.
5 minute walk from the Arc de Triomphe.
Hotel staff very helpful, when we called for extra pillows they were very quick.
The bed was very comfy and room was clean with everything you need.

We got a very reasonable price so made the hotel ever more enjoyable.
Would definitely recommend.

  • Stayed: December 2012, traveled as a couple
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Thank Juliet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded January 10, 2013

Dear Guest,

We thank you for the positive feedback you have posted on this website after your recent stay with us, the Mercure Paris Arc de Triomphe Etoile.

We are delighted to know that you appreciated our location, indeed we are very close to the metro with an easy access to the main attractions of Paris and steps away from the Arc de Triomphe. We are also happy to read that you found out staff helpful and our beds very comfortable.

We sincerely thank you for recommending our hotel.

I hope that we will have the chance to welcome you back in the near future, in our hotel Mercure Paris Arc de Triomphe Etoile.

Kind regards,
Antoine Caffarena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

This was my first visit and I was surprised how small the room was. I realised later that this is standard for Paris hotels. If you want space, get an apartment (which we did for the later weeks in Paris).

That said, this is a very comfortable hotel with very friendly and helpful staff. (I arranged for stuff to be delivered to the hotel before I arrived, which the staff handled very well.) The room was surprisingly efficient and we thoroughly enjoyed our week in this hotel. The buffet breakfast deserves a special mention - it was simply fantastic. You have a full choice of any from of breakfast from British/Australian to Continental. The breads, hams and cheese were truly wonderful.

The hotel is close to many restaurants and brasseries, which makes dining out easy. It is also a short walk to the Arc de Triomphe, which I was able to visit and photograph both day and night. It also close to the Champs Elysees for high end shopping. Opposite you have FNAC (books, records, photo etc) and a Monoprix (supermarket, bottle shop) is two doors down so you can get normal necessities easily.

Room Tip: Expect the rooms to be small. We had a back room, without a view so it may be worth getting a room...
See more room tips
  • Stayed: August 2012, traveled as a couple
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Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded December 27, 2012

Dear Guest,

We are very thankful for your precious feedback posted recently about your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

We are very pleased to read that you spend a very good stay in our hotel and that you found our staff friendly and helpful. We are also very glad to know that you found our breakfast “simply fantastic”, it is a great satisfaction for us when our guests are fulfilled.

We are also delighted to know that you found our hotel’s location good; it is true that we are located in a typical French quarter with plenty of shops and restaurants near-by and at walking distance from the Arc de Triomphe and the Champs Elysées.

We look forward to the pleasure of welcoming you back at the hotel Mercure Paris Arc de Triomphe Etoile, in the near future.

Kind regards,
Antoine Caffarena
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

After staying at a Mercure in Nice and being thoroughly underwhelmed I wasn't expecting much of this place. However, after a quick ride on the Metro from Gare de l'est and a one block walk we arrived at a pleasantly surprising hotel. The room was very Euro-standard and had the slightly worn look of the average hotel (NOT shabby - just not like a fresh renovation). Shower was AMAZING (huge rain shower head) except that it was a bit drafty....... And the bed had a Looney Tunes spring noise when you plopped down on it. So somewhere around 4 stars I'd say.

The real advantage of this hotel is the location. Just a stone's throw (i.e. a 5 minute walk) from the Arc de Triomphe and the Champs Elysees, this place is in a really quaint neighborhood that feels relatively authentic. Like you're not just tourist # 789,214; like there's actually people that live here. The view from the room was classic Paris as well. So, location gets 5 stars all the way.

The price was also quite reasonable. I booked in advance and got a decent rate (I think somewhere in the neighborhood of EUR 150), and for a good neighborhood in Paris I can't complain. 4 stars on that.

So, there you have it. I would recommend this place if you're looking for a relatively average (but clean and well-kept) hotel in a a great location for a decent price. I would give it 4.5 out of 5, but the goofy/noisy spring in the bed forces me to round down to 4.

  • Stayed: December 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Thank NYC_ADK83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this reviewResponded December 6, 2012

Dear Guest,

First of all, I wish to thank you for taking the time to post your nice review on TripAdvisor, after your stay at our hotel Mercure Paris Arc de Triomphe Etoile.

We are very glad to know that you were satisfied with your stay and that you found our hotel well located, it is true that we have a very convenient location, close to the Champs Elysées, in a typical Parisian neighborhood, with plenty of shops and restaurants nearby. We also have a very easy access (with the public transportation) to the main attractions of Paris.

We truly regret the spring noise on your bed, our housekeeper and maintenance department will do a check on all our beds. This noise doesn’t come directly from the bed but from the “elevation system”, which brings our beds up, to facilitate our chambermaids work.

Thank you very much, once again, for your nice comments and for recommending our hotel.

We really hope to have the opportunity to see you back at the Mercure Paris Arc de Triomphe Etoile, in a not very distant future and please don't hesitate to contact us for any future reservations. We will be glad to assist you at any time.

Kind regards,
Antoine Caffarena
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Arc de Triomphe Etoile

Address: 27 avenue des Ternes, 75017 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#322 Business Hotel in Paris
#421 Luxury Hotel in Paris
#615 Romantic Hotel in Paris
Price Range: $128 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Official Description (provided by the hotel):
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris

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