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Reviewed May 11, 2019 via mobile

Getting train from gar de lyon tmrw what a great hotel very professional staff great location and hi standard rooms will def be staying again. Perfect reception very quick and helpful good breakfast times nice welcome great zone with nice bars

Date of stay: May 2019
Trip type: Traveled solo
2  Thank craiggR5185BV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this reviewResponded May 20, 2019

Dear craiggR5185BV,
Thank you very much for recommending Novotel Paris Gare de Lyon.
I'm so happy you've enjoyed every part of the stay.
Wishing you a wonderful day,
Good day,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019

Overall had a very good experience with this hotel. Staff was helpful, Location is next to Parais, Gare De Lyon with walking distance from train station. Room was comfortable and breakfast buffet had pretty good choices. Felt little unsafe because of some drunk people near the back gate of the hotel every evening, but had no complaints with the hotel. Would recommend it.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
2  Thank Voyage824832
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this reviewResponded May 20, 2019

Dear Voyage824832,
Thank you for sharing your feedback about Novotel Paris Gare de Lyon.
I'm glad you had such a good experience!
I'm sorry you felt unsafe at night, please know that we have a security service every night at the hotel. We also work and do our best with the city Council to sort this situation out.
I am looking forward to welcome you back soon,

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Reviewed May 5, 2019 via mobile

I picked this hotel because of previous excellent experience with Novotel (it was in Hong Kong). I was also attracted by easy access to Disneyland and airport.
If you are, like me, value convenience - this is a hotel for you.
From Charles de Gaulle airport there is a bus Le Bus Direct - strait non-stop line to the hotel. The bus stop just a few steps from the hotel entrance. Two way ticket is 31 euro, and you can buy it online before you even leave your home.
To get to Disneyland - non-stop train from the metro station (also a few steps from the hotel).
All major attractions can be reached by boat (Google “batobus”) on the river Seine.
If you don’t mind walking - you can walk along the river all way to an Eiffel Tower. We did ones.
The front desk was awesome. Hugo was the best! Very helpful young man.
The breakfast was so so, much worse, than in Hong Kong. Every morning exactly the same! They could change type of protein, or yogurt.
Also, the area around the hotel is very busy, kinda messy. Every time we have to go through the pedestrian walk near the tunnel, we had to hold our breath - the smell from that tunnel was horrible.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank 922tatianag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this reviewResponded May 6, 2019

Dear 922tatianag,
Thank you for your review and for pointing out our location next to the Gare de Lyon which allows you to get everywhere in Paris in a few minutes. Batobus is as well a few steps away ; it is indeed vey usefull and a cool way to get from a point to another through the river Seine.
Hope to welcome you again.

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Reviewed April 29, 2019 via mobile

Good room. Good facilities. Breakfast buffet is good. I found the room very hot and couldn’t get the temp down but that was the only downside. Good facilities, nice bar, good restaurant. Has a well appointed gym and pool. Not the best area. Only stayed there because we were travelling by train to Italy and Gare De Lyon is next to it. I would recommend this hotel.

Date of stay: March 2019
Trip type: Traveled with family
1  Thank David I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this reviewResponded May 6, 2019

Dear David I,
It is very nice of you to share your satisfaction regarding your stay and I sincerely thank you for recommending my hotel.
I am sorry regarding the temperature in your room. Do not hesitate to get in touch with the reception staff as they are at your disposal and ready to help and found a solution to improve your comfort.
Have a nice day.

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Reviewed April 28, 2019 via mobile

This hotel doesn't wow you but I have no complaints either. Great location, minutes to Gare de Lyon station (big terminal) and a couple of bus stop. We took the Metro everywhere so it was a plus to be able to get off the train and be only minutes to the hotel, especially at night. Has a nice heated indoor pool (not huge) and has a gym with a couple of flat screens. Has a restaurant inside but didn't check it out. Check in and out was smooth and the front desk speak English well.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank foodhunter1234567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this reviewResponded May 6, 2019

Dear foodhunter1234567,
Thank you for your nice comment. I am pleased to read that you had a good stay in Paris and that our services were up to your expectation.
I hope I will have the opportunity to welcome you again.
A bientôt !

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