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“The owners have no decency to warn you that some of the rooms are no accessible without climbing a stairs”

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Hotel de Suede St. Germain
Ranked #751 of 1,802 Hotels in Paris
Certificate of Excellence
Prague, Czech Republic
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“The owners have no decency to warn you that some of the rooms are no accessible without climbing a stairs”
Reviewed June 22, 2013 via mobile

Do not come with a big luggage. Obviously 3 star hotel in Paris has no service of porter. So if you are handicaped or with heavy luggage climbing those stairs can be a problem. Paying 260E and have no elevator to your room was a shock to me. So as they said that I can not get any other room and will not be reimboursed.... I embarassingly needed to ask an overworked person (yes they do have only one single person to manage 37 rooms the whole nigt) for a 'favor' to carry my luggage. I felt handicaped and very embarased by the poverty of service and the absence of a manager or the owner. The only poor employee need to leave the reception alone and run around like a chicken ....however well he/ she works, he/ she can never manage such a heavy work load. The hotel owner is obviously abusing with filling up rooms to which you will need to climb with heavy luggage and by not having enought people for service. It is embarasing that they do not respect a potential client'shandicap ( or heavy luggage). In addition the bathroom window had no curtain so people will see you from the opposite side of the courtyard while you are taking your shower.... (But tou can always wear your swimsuit).
Only possitive point: The size and the cleanningness of the bathroom.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allali, Manager at Hotel de Suede St. Germain, responded to this review, June 28, 2013
Dear Guests,

I just read your comments and would like to be sure that you booked a suite or a deluxe in the Pavillon area.
Indeed, those rooms are located in a house and only 2 rooms are on the first floor.
We are sorry if this information was not clear and would like to apologize for the misunderstanding. You should have come to the front desk to meet the Hotel Manager.
We do take time time to read all the comments of our guests and please be sure that our goal is to satisfy our guests.

Best regards
Carole ALLALI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Singapore
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 19, 2013

very near to the Metro. There are many eating places nearby, Macdonalds a , a supermart just next to the hotel; The hotel is clean and neat. The staff are very friendly and helpful. There is tiny elevator which is useful if you have heavy baggages. Location is central - near to Lourve museum,Overall a pleasant stay. WIll book this place again if visit Paris

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank White F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allali, Manager at Hotel de Suede St. Germain, responded to this review, June 28, 2013
Dear Guest,

Thank you for your comment about our location.

We hope to welcome you again,

Best regards
Carole ALLALI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 8, 2013

The location was decent but there are many others to choose from even closer to St. Germain. The hotel is small and potentially charming but the service is mediocre. The front desk team are not particularly organized nor accommodating. Getting Wifi passwords or power adapters proved both irritating to the staff and beyond them. Yes, we're tourists, no, we can speak French and don't need any attitude, but please realize that when we return we'll be picking a different business. The overall impression is that we were the only people happy to have us stay there. Everyone else was just inconvenienced.

Also, the room - we get that Paris hotels have small rooms. The bed barely fit the space - too cramped, get smaller beds and new linen.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Patrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 4, 2013 via mobile

This hotel was quiet pricey, but that's because it is situated in a post area. Overall it was a good hotel, the room we had was spacious and we sleept well due to the silence. We didn't have breakfast, €13,- per person is just too much money we thought. There are plenty of brasseries offering breakfast for less. Metro Vaneau is the nearest station, only some 3 minutes walk. Free wifi is offered if you take a closer look at the login-page. Otherwise the hotel will charge you €10 a day.

Stayed May 2013, traveled as a couple
Helpful?
Thank TheTravellingFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 23, 2013 via mobile

Cute hotel off the beaten path and in a great location. Neighborhood feels fairly upscale and definitely safe area. We like to walk and were able to get to most attractions in Paris this way. There are a few close metro stations for those that prefer.

Room was small but "normal" for European standards, it was sufficient. Very clean and quaint. Hotel staff was friendly and helpful with questions and all spoke good English.

We always passed on the breakfast as there are tons of local cafes that are close. I would recommend checking them out instead just to explore.

I would certainly stay here again in the future.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allali, Manager at Hotel de Suede St. Germain, responded to this review, May 29, 2013
Dear Guests,

Thank you for your comments. We are happy that you enjoyed our service and staff.

We hope tyo welcome you again,


Best regards
Carole ALLALI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2013

This was a great hotel in a terrific location. I enjoy walking to take in the flavor of a city and this location allowed me to most of the sights in Paris. The breakfast was simple and adequate. I had a very small single room that was a good value for Paris.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jhendcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allali, Manager at Hotel de Suede St. Germain, responded to this review, May 29, 2013
Dear Guests,


Thank you for your comments.

We hope to welcome you again,


Best regards
Carole ALLALI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 13, 2013

This is a great hotel for the budget-minded Paris visitor who plans on riding the Metro. It is a short (less than half a mile) walk from two different Metro stops. When we checked in I led off with speaking French and the young lady there responded in English. She said, "we can continue in French if you want," but I told her that I was very glad to use English. That was a good start to our visit.

The elevator is incredibly small, but it got us to our room. The room was not big, but it was certainly big enough for two people. The bathroom seemed pretty spacious for one in a European city and it even had a full tub, which my wife appreciated after a long day of walking. We also liked the view from our room as we could see a nearby garden.

The hotel is definitely off the beaten path, though it is a reasonable walk from it to the Jardin du Luxembourg as well as the Palace des Invalides. It's also a short walk to the Musee Rodin. If I were to return to Paris I could see staying there again.

One tip - there plenty of excellent boulangeries nearby, so I would not spend the 15 euros on breakfast there. The food is overpriced, but the room is not. It is certainly not posh, but it is clean, comfortable, and fairly convenient.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jchamber73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allali, Manager at Hotel de Suede St. Germain, responded to this review, May 29, 2013
Dear Guests,

Thank you for your comments about our staff and location,


We hope to welcome you again,


Best regards
Carole ALLALI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de Suede St. Germain

Property: Hotel de Suede St. Germain
Address: 31 rue Vaneau, 75007 Paris, France
Location: France > Ile-de-France > Paris > Tour Eiffel / Invalides
Amenities:
Business Center with Internet Access Room Service Suites
Hotel Style:
#547 Romantic Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel de Suede St. Germain 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Suede St Germain Paris
Hotel Suede St Germain

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