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“Great location, average rooms, excellent food”
Review of Hotel Westminster

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Hotel Westminster
Ranked #252 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed November 18, 2013

Stayed here for a one day meeting. When I arrived there was a powercut so went to a nearby (noisy) Starbucks to work; inconvienient but I guess these things can't be helped. My room was on the second floor and a standard size for a large city (expect London or NY sized rooms). The room was slightly outdated but reasonable enough. Had a one day meeting in the hotel with lunch and the food was very good (even by Paris standards). We went out at night and unfortunately when we returned (around 11PM), the bar had already closed.

  • Stayed: November 2013, traveled on business
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Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded November 23, 2013

Dear Guest,

Thank you very much for choosing to stay at the hotel Westminster and for taking time to provide us your feedback regarding your stay.

I wish to extend our sincere apologies for the inconveniences you experienced with the power cut and the bar but please rest assured we have shared your feedbacks with our team.

We appreciate your feedback, which will help us to improve our quality of service.

I would like to let you know that we are now working on our hotel enhancement project so you may rest assured that the problem concerning this point will be taken care of.

We certainly hope you will give us the opportunity to welcome you another time at The Hotel Westminster Paris .

Yours sincerely,

Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 14, 2013

We stayed at the Westminster to celebrate my wife's birthday, and to visit our niece - who lives and works in Paris. First impressions of this hotel are excellent - a stunning lobby/reception area with marble everywhere, and antique furnishings...the huge floral displays and crystal chandelier forming a dramatic and effective centrepiece to this lavish area.
The hotel kindly provided a surprise gift for my wife's birthday, which was greatly appreciated.

Room 419 was nice, but just three minor grumbles...the wash hand basin was cracked, there were very few toiletries provided (unusual in such a high-class establishment), and the over-bath shower resembled something from the Titanic!
Having said that, we are assured that an enhancement project is under way, and an upgrade would really transform this hotel.
We found the staff to be charming, polite and helpful.

As for the location, simply wonderful. Only yards from the famous Place Vendome, and within easy walking distance of the Rue de Rivoli, Louvre Museum, Place de la Concorde etc. etc.

  • Stayed: November 2013, traveled as a couple
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Thank GallopingGastroGnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded November 22, 2013

Dear Guest,

Thank you for staying with us and leaving a review about your experience with us here on TripAdvisor.

We are indeed conveniently located for all our guests. Luxurious shopping areas, beautiful museums are all within walking distance.

Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

I wish to extend our sincere apologies for the inconveniences you experienced with the bathroom but please rest assured we have shared your feedbacks with our team.

We certainly hope you will give us the opportunity to welcome you another time at The Hotel Westminster Paris .

Kind regards,

Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

This well travelled business traveller and wife stayed for a vacation trip at the Westminster recently. We enjoyed it very much. The manager and the staff are very accommodating and the location is great, just off the Place Vendome. The restaurant is very good. The public spaces are well appointed. The individual rooms vary, some are very nice, some are not modern, some lack closet space, etc. I hope they undertake a physical upgrade as that would make it a deluxe hotel.

  • Stayed: October 2013, traveled as a couple
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Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded November 12, 2013

Dear Guest,

Your review of your stay with us here on Tripadvisor has been well received and is highly appreciated.

It is a delight to read that you really enjoyed your stay at our hotel. Our ambassadors take great pride in letting our guests leave impressed.

I would like to let you know that we are now working on our hotel enhancement project so you may rest assured that the problem concerning this point will be taken care of.

We are happy with your kind words and hope that we may welcome you back to the hotel.

Kind regards,

Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

Arrived at Hotel Westminster at 900am after an overnight flight from the US, the hotel had our rooms ready within minutes without us even asking if it was too early! the check-in was seamless with the English speaking and very helpful front desk. Up to the room where I took a lovely 2 hour nap in the most comfortable bed in my beautiful suite. The sheets were so soft, the pillows perfect. The bathroom was white marble and very spacious.
The hotel breakfast offers so many wonderful choices. The entire hotel staff is warm and accommodating and makes you feel very welcome. The hotel is a great choice in a great location!

Room Tip: Rooms overlooking the interior courtyard are nice and quiet.
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  • Stayed: November 2013, traveled on business
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Thank Lux TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for staying with us and leaving a review about your experience with us here on TripAdvisor.

Our ambassadors are truly passionate about their profession, they bring the hotel to life, a ray of sunshine to everyday life and place their considerable talents at the service of our guests.

Please rest assured I will share your kind words with all our ambassadors.

On behalf of all ambassadors we hope to have the opportunity to welcome you back to our hotel in the future.

Kind regards,

Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

We spent only one night in the wonderful Junior suite on October 19, the staff is wonderful. Had a great breakfast dowstairs. The young man that carried our luggage even offer to take our picture. Great location. We will come back very soon. Thank you.

Room Tip: chambre 118. Far from elevator.
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  • Stayed: October 2013, traveled as a couple
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2  Thank dogbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded October 31, 2013

Dear Guest,

Thank you for staying with us and leaving a review about your experience with us here on TripAdvisor.

Your kind words give us great joy. Our ambassadors take great pride in providing excellent service and I have shared your nice comment with all of them.

It would be wonderful for our ambassadors to have another opportunity to welcome you back.

Kind regards,

Emmanuel Traoré

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

This was the first time traveling alone out of the USA. The staff, particularly Belen, we're welcoming, helpful, always went the 2nd mile! I felt as though I'd come home and they were certain to make my stay as perfect as possible. Unfortunately, I get an allergic reaction to tobacco smoke (I hear you, why Paris then?!) Belen made every effort for my comfort. If this is your situation, pack allergy pills! The rooms are clean, linens are lovely, beds are very comfortable, if you have any need the staff brings it together for you. Being so wonderfully close to many many historical and highlight spots add much to this beautiful hotel. My trip in Paris was separated with a week on European Waterways barge trip (another wonderful experience). When I returned to the Westminster, there was a heartfelt warm welcome. A welcome home! As they say in Hawaii, to Belen and staff: Mahalo Nui Loa! Lee

Room Tip: The 4th floor is non smoking floor. I prefer the rooms on the inner court yard.
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  • Stayed: October 2013, traveled solo
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1  Thank LeeB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded November 12, 2013

Dear Guest,

We are honoured that, for your stay, you have taken the time to leave your review of our hotel here on TripAdvisor.
Our Staff ambassadors make great efforts to ensure that all our guests can enjoy a pleasant stay. Please rest assured I have shared your magnificent words with them.

We all look forward to welcoming you back next time you are in Paris

Kind regards,
Emmanuel Traoré

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

This was our 3rd trip to Paris and our first stay at this hotel. Can't disagree with other comments here about the fabulous central location, beautiful hotel, and great attentive staff. We were in Room 215 and found it was quiet, spacious, clean and comfortable. Understand they are going to start room renovations in 2014. Hope they don't lose the European charm!
Also, if you stay here, you must visit Duke's Bar. We were impressed with the classy atmosphere. Friendly bartenders who, not only made us the most fabulous French 75s, but also helped me practice my French!
Lovely experience and would definitely stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank 2Bees_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this reviewResponded October 24, 2013

Dear Guest,

Such a fantastic review of our hotel here on TripAdvisor!

Our ambassadors are truly passionate about their profession, they bring the hotel to life, a ray of sunshine to everyday life and place their considerable talents at the service of our guests.

It would be wonderful for our ambassadors to have another opportunity to welcome you back.

Kind regards,

Emmanuel Traoré

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Westminster

Address: 13 rue de la Paix, 75002 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#55 Spa Hotel in Paris
#110 Family Hotel in Paris
#159 Business Hotel in Paris
#175 Luxury Hotel in Paris
#222 Romantic Hotel in Paris
Price Range: $229 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Westminster 4*
Number of rooms: 102
Official Description (provided by the hotel):
An utterly sophisticated choice that is without equal among the luxury hotels of Paris; the Hôtel Westminster is considered by many to be the Crown Jewel of authentic, historical Paris hotels. Named after the Duke of Westminster, who resided in this sumptuous property in the 19th Century, the Hotel Westminster is a luxury hotel offering magnificent rooms and suites. The Hotel Westminster also boasts elegant meeting venues and one star Michelin dining, which have proven popular with major figures from the world of the arts, business and fashion, who have been guests of the hotel. ... more   less 
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Also Known As:
Westminster Hotel Paris

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