We had a great experience at this hotel. My partner and I (we are both on the cusp of turning 30) were in Paris for a conference at the Palais de Congres, which was about 2 blocks away from this hotel--super easy walk in the morning to the conference center, with an ATM at the corner of Rue de Pergolese, and a DELICIOUS Boulangerie/Patisserie with sandwiches, bread, desserts, and croissants on the same corner.
We weren't sure the best way to get there from the airport, and when we emailed for assistance, they quickly responded that the most hassle-free way was to catch the les cars bus offered by AirFrance. It was 17 euros one way, but for that price we got picked up at the airport and dropped off about 2 blocks away from the hotel. Upon our arrival, a bellhop was there to greet us and brought our bags up to our room.
We were also offered a free upgrade from a standard (double is what it said in our email confirmation) to a superior (we think---it was 179 euros a night before the upgrade). Our room was on the 5th floor (room 51) and it was facing the street. I am a light sleeper, but I was so exhausted from walking around Paris and from the conference that I slept very well, even with some street noise.
Pros: There was an iPod/iPhone alarm clock dock, so we were able to use our white noise app to help us sleep and drown out any undesirable noises.
The staff was incredibly nice, warm, and welcoming. We bought some paella from a street vendor, and by the time we returned to the hotel it had gotten cold. They heated it up for us and delivered it to the room, at no cost or fuss. They also called and made reservations for us so we didn't have to do it.
The rooms were clean----SUPER clean. The sheets were soft and there were extra blankets if you needed them. The room itself was comfortable, and simply decorated.
The free apples at the desk were awesome with the cheese we bought at the market and the caramels we bought in the Marias district.
The courtesy umbrellas were fantastic. We forgot ours and we never got caught in the rain, because they were there for us to use.
There is a metro stop one block away, and a bigger metro hub inside the Palais de Congres, 2 blocks away.
You walk a few steps to the end of Rue de Pergolese, and you get an awesome view of the arc de triomphe---and you have easy access to the entire city from this hotel, without having to stay at a "touristy" location.
The most amazing steak and frites you'll ever have is also about 2 blocks away (Relais de Venise http://www.relaisdevenise.com/ ) if you get in late and are starving and you're scared of French people, this is the easiest nearby place to eat--you say how you want your steak cooked, if you want wine, and then they bring you food. It's that easy.
Cons: The air conditioning was a terrible joke. It just made clunking noises. Luckily, we had a window in the bathroom that faced another building/tiny alley (no noise) and the large windows facing the street (some noise, but we closed them at bedtime), and being Paris in late April/early May, it was perfectly chilly outside and we had a nice breeze. Otherwise, I would have been terribly uncomfortable sleeping at night.
There is a mini fridge, but it's full of mini bar stuff, so it's not really usable as a mini fridge.
The noise from housekeeping in the hallways in the morning can be a bit excessive. They always cleaned our room VERY nicely, and they are lovely nice people, but the hallways are so tiny and narrow it would be hard not to make noise. And, to be fair, we slept in until 9am some mornings, which is when the noise happened--they didn't clean when most people were waking up. But if you want to sleep in, that might not happen for you.
The shower/tub in our room was difficult to get in and out of--I'm 5'3" and sometimes I felt like I might risk death hopping out of the tub. It was pretty high up, so this room is NOT for those limber enough to take a hop from the shower.
The breakfast was too expensive for us, especially for the price we were paying to stay there. We never tried it, because of the cost, so we couldn't tell you what it was like. I think it was 12 euros, and we were on a 1 euro pastry/morning budget.
With all that said, I wouldn't even consider staying in another hotel if I'm ever in Paris again. The bounty of pros far outweighed the cons. After our conference was over, we could have moved to a different hotel away from the Palais de Congres, but we didn't because we enjoyed our stay so much. We were sad that, on our last day, there was a new lady at the desk we didn't recognize and we didn't get to say goodbye to the staff we got to know over the course of our visit.
Stay here if you are a simple person, and all you need is a comfy place to sleep and a staff that will attend to your every need. If you need a lot of room to lounge or spread out, these rooms might not be for you. We had plenty of room for the 2 of us, and we would certainly stay here again.
- Official Description (provided by the hotel):
- The Hotel Pergolese offers a strategic location for your Parisian stay thanks to its proximity to metro line 1 which crosses Paris from west to east. On the one hand it includes the business side of Paris with Porte Maillot, the Palais de Congres (the departure point for Air France buses to Roissy Charles de Gaulle airport) and a bit further, the La Defense business district. ... more less
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- Also Known As:
- Best Western Paris
- Paris Best Western