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“Very very basic, no air conditioning, dirty and small”

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Citadines Bastille Marais Paris
Ranked #388 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed December 28, 2013

We stayed in Paris in 2011 at the Citadines Bastille Marais for 2 days. This was a highly disappointing experience. No airconditioning, no fans, the furniture was stained, the bed was uncomfortable. That area of Paris is very dirty and noisy. Do not go there, what is advertised in the brochures is not what you get. I will never go to Paris again as unless you visit the 16eme arrondissement and the typical other tourists spots, it is very dirty, with broken bottles of alcohol on the road, syringes and needles in the gutters, Overall not a good memory of Paris as I knew it 30 years ago. Also there was a strike of the Council workers, so no rubbish was picked up for 4 days. It was highly disappointing and disgusting. Beggars everywhere using their children to prey on unsuspecting visitors to steal their money.

Room Tip: There aren't any good rooms. It is very hot in Summer in Paris and some of the cheaper hotels do...
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  • Stayed: January 2013, traveled as a couple
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4  Thank Marie_Pierre2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

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Reviewed December 22, 2013

We booked an apartment after seeing nice photos on the hotel's website. We were very disappointed with the apartment - very old decor, poor furniture, dim lights (probably to hide the stains in the walls), no TV in bedroom, the kitchen is well equipped, and friendly service, however, the entire apartment was depressing. The hotel is located between the Bastille and the Republic square, just of the Marais quarter, nice area but a bit out of the way, I won't return to this hotel or chain.

  • Stayed: December 2013, traveled as a couple
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2  Thank Amirflg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Although far from the center, it's a nice apartment hotel and I think the location is good and pretty safe - the metro is a short walk away and there's a grocery store just across the road which is great because there's a kitchen in the room. The staff is friendly and very helpful, except for the offensive night duty receptionist who just couldn't be bothered for anything.

The room is clean and comfortable, the kitchen is well-equipped, there's free wi-fi and computer use at the lobby. I've stayed there twice and will definitely stay there again.

  • Stayed: April 2013, traveled on business
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2  Thank Rita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

Very pleasant reception and accomodaytive on queries and requests.

On the hardware, i would rate it below two stars. Poor water pressure - imagine you needing to take a hot shower in a cold weather. Rooms and the rest of the room would say it has the 80-90s design. Kitchen was acceptable. Avoid at all cost having rooms facing the road especially on level 1 and 2 unless you are deep sleeper.

Great location as its close to the metro and a 5 minutes walk to the Bastille Weekend market.

You would find another better accomodation for this price range. Had paid for a better boutique hotel just located nearby for almost the same price.

  • Stayed: November 2013, traveled with family
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1  Thank ota001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

Great location if if you do not like crowds. It's near the edgy Marais and hence close to restaurants. Liked the pantry available which is useful if you would like to cook as there is a convenience shop to buy stuff for cooking.

The hotel room is very clean and the space is comfortable for 2 persons. There is also a balcony with chairs and table outside. Ideal for summer Holliday. Hotel though not new is renovated and the rooms are comfortable. The mattress is very firm which I like but may be a bit hard for those used to soft mattresses. Lobby serves coffee tea throughout and it's nice to have that drink esp when you come back to the hotel after a long day out. There is also the Mac with printer at the lobby which is useful when you need to use the facility.

As this is not a hotel, do note that there is no cleaning up of the rooms everyday but this arrangement is fine with me. Thanks for the nice stay.

Room Tip: Quiet area which is nice for people who do not like crowds
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  • Stayed: October 2013, traveled as a couple
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Thank InezzJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

Family of 4, stayed 2 nights in 1-bed club. We were impressed with how clean it was, kitchen was pristine, great quality pillows and pleasantly surprised with comfy the sofa bed. Staff were welcoming, very helpful. Wifi was slow but consistent. Breakfast was good. Kids loved the small play table in reception and the playgrounds opposite were well used. Very convenient location. Only complaint was that our rooms weren't ready at promised checkin time. We'd definitely return/recommend.

Stayed: October 2013, traveled with family
2  Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013 via mobile

Great hotel! Kept clean and had excellent facilities! We booked 1 apartment for 4 and got upgraded to 2 rooms which much better for us :)
Close to shops, restaurants & trains stations :) the staff were nice and helpful as well! I would absolutely stay again :)

Stayed: September 2013
2  Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia T, Gérant at Citadines Bastille Marais Paris, responded to this reviewResponded December 13, 2014

Dear Madam, Dear Sir, thank you for sharing your comments. Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Bastille Marais Paris

Address: 37 boulevard Richard Lenoir | 11th Arr., 75011 Paris, France
Location: France > Ile-de-France > Paris > Bastille / Oberkampf
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#626 Romantic Hotel in Paris
Price Range: $136 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Bastille Marais Paris 3*
Number of rooms: 138
Official Description (provided by the hotel):
Close to Place des Vosges, the most beautiful square in Paris, Apart'hotel Citadines Bastille Marais Paris plunges you into the very heart of the French capital. The charm of the Marais district is evident in the presence of sumptuous 17th century mansions and its well-preserved character and heritage. But it is undoubtedly in its unassuming alleyways that the district's magic works best, thanks to the art, photography and antiques galleries. Old Paris offers an endless stream of curiosities just waiting to be discovered. Your Apart Hotel overlooks the Boulevard Richard Lenoir and its beautiful tree-lined promenade. It is located 10 minutes from Place de la Bastille, and just a few steps away from the Bréguet-Sabin metro station. You will find it the ideal pied-à-terre for a few nights or a stay of several weeks in Paris. If you are travelling by car, our serviced apartments hotel offers you access to a private car park (charges apply). Paris's 11th district is sure to surprise you. The Bastille district is one of the liveliest and trendiest in the capital. By day, lose yourself in its winding alleyways as you wander from little shops to hidden courtyards. In the evening, make the most of the area's buzzing party atmosphere. Just steps from the hotel, you can explore the Marais, Paris's lively historic centre. From Beaubourg to Place des Vosges, not forgetting the Musée Carnavalet, magnificent private mansions rub shoulders with gardens, art galleries and trendy bars. Whether you are on a business trip or travelling with family, the fully serviced apartments of Citadines Bastille Marais Paris feature fitted kitchens and satellite TV to blend modernity and comfort. Our studios and apartments can accommodate from two to four people. And for even greater luxury and space, some even have a terrace or balcony. Reception is open 24/7 to ensure that your stay is as pleasant as possible and complementary WiFi is available in all our serviced apartments. ... more   less 
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Also Known As:
Citadines Bastille Marais Hotel Paris

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